NBN Radio New Business Networking Radio with Dave Delaney

Tim Knox is the author of Angel of Mercy: a Matthew Cruze Investigation (Volume 1) and Everything I Know About Business I Learned from my Mama: A Down-Home Approach to Business and Personal Success. He is the host of the popular Interviewing Authors podcast, a show that focuses on the process of creating, writing, editing, publishing, marketing, and selling an author’s work.

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Listen to episode 43 in iTunes or Stitcher.

Join other listeners of NBN Radio to network and learn from one another in the NBN Club. Your membership supports this show. Thank you.

Tim was a radio and television broadcaster before venturing into podcasting.

The majority of his guests are successful, self-published authors like Hugh Howey.

He wanted to know about the writing and publishing process of each author.

His listeners are budding authors who want to learn how to promote their books, and fans of the authors he features on his show.

Tim talks about podcasting as a way to grow your network.

Writing the book is a small part of the process. The author must be an entrepreneur, networker, marketer and a PR person.

Most of his interviews are people he reached out to via social media (usually Twitter).

He went from 1,000 Twitter followers to 16,000 followers in a year from promoting his podcast.

Tim shares his tips for inspiring authors and recovering authors.

Twitter is the best way to stay in touch with your fans.

Going to conferences is one of the best ways to make contacts. He got his agent at a book conference.

Have a clear, strong message when attending events. Don’t stammer.

How can you hook them, so they want to know more?

Know your story. Know who you need to talk to.

Tim reads the bios of each speaker on the conference website. He then researches each person to determine who he needs to meet.

How to create Twitter Lists of the speakers to network with before, during and after the conference.

In Nashville on February 24th? Don't miss my podcasting workshop, Start Podcasting Today. Save $100 before February 1st.

Podcast Movement conference.

Don’t keep your butt in that chair. Get out in that hallway and meet people!

Listen to my interview with Ian Cleary on conference networking and much more.

You’ve got to build the content before you can sell it to the people.

Tim is picky about who his guests are on his podcast. He explains how he selects them.

He interviewed Jack Engelhard author of Indecent Proposal.

App Recommendation: Pandora and Skype.Book Recommendation: Spare Change by Bette Lee Crosby (fiction) and The Toilet Paper Entrepreneur by Mike Michalowicz (non fiction).Contact Tim Knox: TimKnox.com, InterviewingAuthors.com, on Twitter @timknox.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Jason Keath is a social media analyst for brands and agencies. He is a popular speaker on social media. In 2009, Jason founded Social Fresh, a social media training and education company that produces a popular conference. He has been been featured in the NY Times, LA Times, Wall Street Journal, USA Today, and on MS-NBC.

NBN 43 Show Notes brought to you by Contactually.

Listen to episode 43 in iTunes or Stitcher.

Join other listeners of NBN Radio to network and learn from one another in the NBN Club. Your membership supports this show. Thank you.

Download the NBN Daily Goals doc for free.

Jason and I begin by talking about the Mashable Mixer in Atlanta.

The Social Fresh Conference was created because there wasn’t a conference focusing on social media and marketing.

Jason worked successful advertising agencies from 2006 to 2008. He became the social media go-to-guy, but was frustrated that his ideas never got off the ground. People didn’t trust social marketing yet.

He started his own agency, sold it, and he began consulting about social media.

Social Fresh was supposed to be a one or two-time event. He made enough money to roll it into other conferences across the country.

In New Business Networking, Jason said the number one thing he has learned about organizing conferences is the value of partnerships.

His team always identity the organizations and local influencers before launching their conference in a new city.

We discuss affiliate marketing for conferences.

Jason shares how he finds great speakers for his conferences.

Learn to listen to people first. Give value before you ask for it.

Pick one thing people can help you with and talk about that one thing when networking at conferences.

Follow up is key.

Keep notes through a conference. Write down your "ah ha" moments from the conversation you have, about the people you meet and what you learn from the presentations.

Set reminders to check those notes again in the future.

In Nashville on February 24th? Don't miss my podcasting workshop, Start Podcasting Today. Save $100 before February 1st.

Be mindful of the people you definitely want to follow up with.

My interview with Baydin’s Alex Moore. Listen here.

Jason makes a great point about saving your Twitter direct messages to your email, so you can search them later. Do the same with LinkedIn and Google+.

Volunteer with local organizations to jump start your networking.

The death of Facebook marketing is coming.

Facebook and Twitter are the fastest growing systems for people targeting and mobile advertising. Google is worried.

Long form content is back. People are investing in blogs that take much more time.

Check out the The Social Toolkit Podcast.

App Recommendations: Trivia Crack. Finance geeks will love Robinhood and Acorn. Book Recommendation: The Kingkiller Chronicle by Patrick Rothfuss. Contact Jason Keath: SocialFresh.com or @jasonkeath on Twitter.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Matt Dudley is owner of The Skillery a co-working space, marketplace for classes and workshops, and a community of creative entrepreneurs in Nashville, TN.

NBN 42 Show Notes

Listen to episode 42 in iTunes or Stitcher.

Join other listeners of NBN Radio to network and learn from one another in the NBN Club. Your membership supports this show. Thank you.

Download the NBN Daily Goals doc for free.

Congratulations to the Dudley's for the birth of their daughter, Gwendolyn Rose Dudley.

The Skillery was born as an online resource to find local in-person classes. It became a co-working space because there was a lack of space for classes.

Space + Education are key.

Matt was a teacher for nearly a decade. He taught everything from 4th grade computers to high school theater.

Matt believes there is power in being in a room with other human beings (I do too).

He didn’t like the structure of a traditional school environment. The institution of school felt off to him.

Sir Ken Robinson. How Schools Kill Creativity TED Talk.

We talk about education.

Matt began is career as a young entrepreneur. He launched a Ghostbuster business as a kid!

We discuss becoming a grand connector when you lead a community.

How to help co-working members connect.

You gotta be here. That’s the thing that makes the difference.

Tips for co-working from Matt.

Co-working isn’t about the space. It’s about camping with other people who are working.

How to avoid being a coffee shop freeloader.

Sounds of a coffee shop at coffitivity.com

App Recommendation: Slack for group communication. Book Recommendation: Bear Snores On . Hop on Pop was our favorite. Contact: Email Matt at theskillery.com

In Nashville, February 24th? Don't miss Start Podcasting Today.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Ronni Bennett runs Time Goes By, a blog The Washington Post calls “the quintessential seniors’ blog”. She is a radio and television broadcasting veteran who produced shows like 20/20 and The Barbara Walters Specials on ABC. Ronni also produced programs for Lifetime, NBC, PBS and CBS. She was the first managing editor of CBSNews.com.

NBN 41 Show Notes

Join the NBN Club today and meet 100 smart minds who want to help you achieve your professional goals.

Listen to episode 41 in iTunes or Stitcher.

Join other listeners of NBN Radio to network and learn from one another in the NBN Club. Your membership supports this show. Thank you.

Thanks to Chris Spurvey for his excellent networking tip. Record your own here.

The story of how and why Ronni launched her elders blog, Time Goes By.

Ronni and I met at Gnomedex in 2008. Her amazing presentation inspired this interview and my including her blog in my book.

Ronni was the managing editor of CBSNews.com in 1995.

Let is go!

Age is a gift.

Roberto Cabeza’s theory of how the brain comes together with age. The judgement and intuition come together and result in wisdom.

Ronni can leap to a decision and conclusion far faster than when she was younger. She is happier because she has learned to let things go.

We talk about theories on how the sensation of time goes by faster as you get older.

Check out Contactually, the best CRM solution to handle your follow ups and to help make you a networking super star.

Ronni keeps a journal and will scribble down ideas for blog posts. She gets great ideas from her readers too.

She has many long-term projects in her notes too. She’s interested in exploring online dating for seniors.

Derek Miller’s final blog post before he died.

We talk about preserving our digital legacy. You can see an old presentation I did about this topic from BarCamp Nashville several years ago.

We speak about the importance of meeting people in person at meet ups.

Ronni shares how networking worked for her through her broadcasting career.

She had a sought after job and was very well connected. People came to her to find jobs and to network.

How Ronni networked her way to running CBSNews.com.

There was only CNN.com when CBSNEws.com started. There was no other online news in 1995.

Ronni was the first to add a photograph to an online news story.

Internet Archive

It’s okay to fail. Try things!

The challenge of looking for the next job.

A Frozen Father (“Let it Go” Dad Parody”) by Scott S. Kramer.

App Recommendation: Portland Public Transit App. Flashlight app.Book Recommendation: How To Be Old: The Thinking Person’s Guide to Retirement by Richard Gerberding and Marcus Tullius Cicero. Read Ronni’s post about it.Contact: TimeGoesBy.Net

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Jason Elkins is a coach, speaker and social marketing strategist with Transparent Social Media. He’s also the creator of 100 Cups of Coffee in 100 Days.

NBN 40 Show Notes

Join the NBN Club today and meet 100 smart minds who want to help you achieve your professional goals.

Listen to episode 40 in iTunes or Stitcher.

Check out Contactually, the best CRM solution to handle your follow ups and to help make you a networking super star.

Thanks to Bernie Goldbach for his excellent networking tip. Record your own here.

Jason Elkins helps connect businesses with their audience.

Don’t share a business card, share a life.

Talk to the sponsors when you attend events.

Jason tries to learn the back story of the speakers at conferences before he attends.

How Jason measures the success of his presentations.

Join other listeners of NBN Radio to network and learn from one another in the NBN Club. Your membership supports this show.

Jason was in a lead sales position. He was called for a meeting expecting a promotion and was suddenly let go.

He decided to launch 100 Cups of Coffee in 100 Days to increase his network and find new clients.

Be consistent and have a genuine interest in people.

The opportunities are out there if we’re diligent and go after them.

He did thirty-eight coffees, which led to enough business to keep him busy.

Jason began blogging or posting on social media about each person he met as his “coffee of the day”.

Review your coffee meetings using your calendar. Here’s how.

He spends time after his meetings to provide introductions.

Choose Yourself! by James Altucher.

As you learn someone’s story you can build stronger networks.

Jason is working on a book about his 100 Cups of Coffee in 100 Days concept.

On traditional publishing vs. self-publishing.

Giving birth to a book.

Overcome the fear of networking.

You are who you network with.

Be sure to network where potential clients are.

App Recommendation: Over. Book Recommendation: The Greatest Salesman in the World by Og Mandino and The Things They Carried by Tim O'Brien. Contact: @jason_elkins on Twitter or at Transparent Social Media.

Jason is working on a conference in Nashville. Keep your eyes open for that one.

Featured Podcast: Read to Lead Podcast with Jeff Brown.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Mark Blevis is a digital public affairs strategist with Full Duplex in Ottawa, Canada. He specializes in research, writing and speaking about public affairs, politics & advocacy. Mark co-authored the best-selling book, TOUCH: Five Factors to Growing and Leading a Human Organization with Tod Maffin.

Mark is also known as a podcasting pioneer who co-hosted Canadian Podcast Buffet and ran the Podcasters Across Borders (PAB) Conference with Bob Goyetche.

NBN 39 Show Notes

Join the NBN Club today and meet 100 smart minds who want to help you achieve your professional goals.

Listen to episode 39 in iTunes or Stitcher.

Thanks to Margaret Lantz for her excellent networking tip. Record your own here.

Congratulations to Pam Costas for winning a signed copy of my book, New Business Networking.

Mark begins by sharing how attending meet ups led to launching Canadian Podcast Buffer and the Podcasters Across Borders (PAB) Conference.

If you can’t find a local meet up. Create your own.

Find the hole and run to fill it.

Go to where the puck is going to be - Wayne Gretsky.

Bob and Mark chose Kingston, Ontario for PAB as a "mutually inconvenient location".

If it’s something you would enjoy doing. Why not do it?

If you like it, you have to trust that somebody else will.

How Jared Easley (interview here) used Kickstarter to validate the idea for the Podcast Movement Conference.

Mark does his Digital Public Affairs Podcast and blogs as research tools.

Join other listeners of NBN Radio to network and learn from one another in the NBN Club. Your membership supports this show.

Mark explains how he reinvented himself.

Idle No More

TOUCH: Five Factors to Growing and Leading a Human Organization.

The instant you put a piece of glass between you and the next person, you forget there’s a person on the other side.

If somebody says something and it’s meaningful and valuable, give them something back.

Mark shares examples of how people use Twitter to engage in a more meaningful way.

Chris Hadfield and his Spade Odditiy video.

People want to see themselves in the moment.

Everyone talks about the home runs companies do. What about the base hits?

OC Transpo using Twitter to connect with passengers.

How companies can use Twitter more personally.

My interview with C.C. Chapman.

Mark writes someone a recommendation on LinkedIn every Sunday.

On the importance of organizing your contacts.

Instead of waiting for the change to come, try to invent the change.

App Recommendation: Omni Focus and Oblique Strategies. Book Recommendation: An Astronaut's Guide to Life on Earth: What Going to Space Taught Me About Ingenuity, Determination by Chris Hadfield. Contact: Mark @ MarkBlevis.com or at FullDuplex.ca.

Check out TouchtheBook.com.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

Click HERE to subscribe in iTunes

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

This week on NBN Radio, I decided to do something different. Rather than speak with a guest, I wanted to review my statistics and share takeaways from the top five episodes with you.

My show just surpassed 20,000 downloads! My goal is to reach 1,000 per episode, so I'm getting close. I hope you will help me get there by visiting love.nbnradio.com to share a tweet of support.

Enter to win a signed copy of my book, New Business Networking by TWEETING THIS.

I'll announce the winner on episode 40. Thank you and good luck.

On the show this week, I feature the top five most downloaded episodes. I'll recap each episode and remind you of key takeaways from that guest.

Thank you for listening and subscribing to NBN Radio.

Click HERE to subscribe in iTunes

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

C.C. Chapman is a storyteller, explorer and humanitarian. He's the author of Amazing Things Will Happen: A Real-World Guide on Achieving Success and Happiness and co-author of Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business (New Rules Social Media Series). C.C. hosts the Managing the Gray podcast, and he recently launched a new company, Never Enough Days, a conscience based consultancy.

NBN 37 Show Notes

Join the NBN Club today and meet 100 smart minds who want to help you achieve your professional goals.

Listen to episode 37 in iTunes or Stitcher.

Thanks to Barbara from Women in Business Networking for her excellent networking tip. Record your own here.

Grab a copy of my book, New Business Networking from Amazon today. I'm thankful to all of my wonderful readers.

C.C. and I talk about Never Enough Days.

We chat about the importance of really following our passions.

C.C. is a realistic, "Chase your passions, but you may have to do so on the side for a while."

"I wear my heart and passion on my sleeve."

Balancing practicality with passion is the scary hard thing.

Take those risks earlier.

How to have a conversation with yourself.

Seth Godin’s lizard brain.

C.C. goes on walks in nature without devices to distract him from his thoughts. Do you?

Each and everyone of us get in our own way sometimes. It’s nuts!

James Altucher’s book, Choose Yourself!

We talk about overcoming self-doubt.

Don't miss C.C.'s book, Amazing Things Will Happen.

C.C. spoke about fear and self-doubt at Misfit Conf. Read his summary post here.

Admitting your self-doubt can help others.

My interview with Jason SurfrApp.

On balancing online and offline relationships. Getting lost in the click-stream.

C.C. loves Refresh, but they need an Android version. I hope Bhavin is listening.

He uses the LinkedIn Connected app to be alerted of job changes, promotions and birthday from his network.

He skips writing birthday posts on friend’s Facebook walls, and chats them Facebook Messenger instead.

Ask, “who can I introduce you to?” to people in your network. Maybe you can help them.

Check out Contactually as a great CRM solution to handle your follow ups. I'm a big fan and partner. You can hear my interview with Zvi Band in NBN28.

Export Facebook birthdays and important to your calendar, so you can have an overview of people’s birthdays and you can follow up before the big day.

C.C. uses his Twitter handle on every slide when he speaks at conferences. He always takes time to reply to each person who interacted during his presentation.

Always take someone’s business card and follow up the day you return home.

Talk to people at conferences. Start a conversation with the person next to you.

You are at a conference to be face to face with people. Try to keep your phone in your pocket.

You’re paying money to connect with the people in the room. You can watch the sessions online later. Ian Cleary doesn't even attend sessions, he only uses his time to meet people.

Create private Twitter lists of people you met at a conference. Read more on this here.

Ello, “a creative little commune that nobody has quite figured out yet.”

C.C. sets aside time each day to try new social sites, services and apps.

Pick up a copy of the best-selling book, Content Rules by C.C. and Ann Handley.

How content marketing applies to professional networking. Content is what you create to tell your story.

If we judged everybody by their LinkedIn profiles it would be pretty boring.

Avoid talking about politics too much online. It may get in the way of your networking and clients.

Research the content people have created before you meet them.

Focus on your website, email subscribers, and Twitter for your networking efforts online.

It takes time to build your network. It won’t happen overnight.

Give people a reason to subscribe to your email newsletter.

Subscribe to the Never Enough Days newsletter.

C.C. tries to read a physical book for thirty minutes before bed. You should too.

App Recommendation:  Instagram. Book Recommendations: Creativity Incorporated by Ed Catmull and Amy Wallace and Fierce Invalids Home From Hot Climates by Tom Robbins. Contact: cc-chapman.com and neverenoughdays.com.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Ian Cleary is an award winning tech blogger and CEO of RazorSocial.com.  He is best known as the social media tools guy.

NBN 36 Show Notes

Join the NBN Club today and meet 100 smart minds who want to help you achieve your professional goals.

Listen to episode 36 in iTunes or Stitcher.

Don’t be shy record your audio comment or networking tip here.

Please pick up a copy of my book, New Business Networking: How to Effectively Grow Your Business Network Using Online and Offline Methods.

Ian and I begin by talking about Irish people, naturally (I lived in Ireland for a few years).

After 18 months of launching, RazorSocial.com was receiving over 100,000 unique visits per month.

Pick your blog niche that you have a strong interest and knowledge in, and one that isn’t really occupied by anyone else.

Ian created a list of 100 people he wanted to be friends with. He left to the States every month to attend conferences and network to promote his blog.

The relationships with the right people were more important than the writing.

Without the relationships nothing would have happened.

Ian's focus is always to determine how he can help someone.

The more you help people, the more people want to help you.

Mike Stelzner let Ian provide guest blog posts on Social Media Examiner, which led people to his site.

Ian wrote guest posts on as many influential blogs as possible (close to 100).

My free blogging tutorial. It takes 10 minutes and is easier than you think. Check it out.

How content marketing applies to real estate agents.

Which social network would Ian focus on most?

You always want to get people back to your website.

As a small business you don’t have time to be everywhere. Get one channel working for you first.

SocialBro - provides really good filters to find people on Twitter.

Ian wrote a blog post on a topic and used SocialBro to search bios for influential people who would be interested in his blog topic. He then reached out to the top ten most influential people to share his blog post via scheduled tweets.

Most of the content Ian shares is other people’s content first.

Ian uses Hootsuite and Bulk Buffer with Buffer to schedule tweets.

Ian managed different software, customer support and development teams. He has always been good at managing different teams of people and building relationships with each person.

Fun Fact: He sold property in Bulgaria.

When you reach out to an influencer and ask for something, you’re the same as 99 out of 100 people. If you really focus on how you can help them with your first interaction they will remember you.

Larry Benet was speaking at Social Media World. Ian shares how he was able to connect with him. Larry interviewed me at NMX, you can watch it here.

How can you stand out as an individual, and how you can you really help that other person - that makes a difference.

Ian shares how he balances his time.

Entrepreneurs need to be more productive and not think they must work longer hours.

If you set your deadlines and be ruthless with them, you will get the work done.

Erik Fisher submitted a question “What’s a good balance between finding new tools and leaning new tools?” (My interview with Erik here)

When you become known in a certain area, the information finds it’s way to you.

Ian uses Nimble to track the interactions he has with people. It keeps track of his social media interactions.

Check out Ian’s latest Google Analytics training course.

App Recommendation: Magisto (transforms videos)

Book Recommendation: Resonate: Present Visual Stories that Transform Audiences by Nancy Durate.

Contact: RazorSocial.com or @iancleary on Twitter.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com.

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You can subscribe to the show by RSS, email or in iTunes and Stitcher Radio. You will never miss an episode!

Affiliate links used, read the disclosure. Theme music, Urbana-Metronica (wooh-yeah mix) by spinningmerkaba.

Thanks for listening. You rock!

Deb Evans is President at Franchise Foundry and co-host of Social Geek Radio.

NBN 35 Show Notes

Join the NBN Club today and meet 100 smart minds who want to help you achieve your professional goals.

Listen to episode 35 in iTunes or Stitcher.

Don’t be shy record your audio comment or networking tip here.

Please pick up a copy of my book, New Business Networking: How to Effectively Grow Your Business Network Using Online and Offline Methods.

Deb is president of the Franchise Foundry.

Deb started the FranTech Conference.

She shares tips about networking using social media at events.

Use the digital space to plan meet ups at conferences.

Deb plans group walks to explore cities at conferences and uses the Charity Miles app.

If you’re attending a conference use social networks to get the word out you’re going and where you will be.

Deb live tweets during conferences and meets people this way.

“Take advantage of the digital space to meet physically.”

Tips on planning conference meet ups.

Plan a meet up when you’re traveling. You never know who will come.

Deb used Eventbrite to plan a meet up when she was visiting a city and she shared it. She had 24 people show up.

The Tasti D-Lite Way: Social Media Marketing Lessons for Building Loyalty and a Brand Customers Crave by BJ Emerson.

Interview with Hugh Forrest, Director of SXSW Interactive.

I first met Deb as a guest on Social Geek Radio in December 2010.

She has been podcasting for four years. It has expanded her reach.

200 episodes November 19th!

What to do with a drunk guest on your podcast.

Admit you can’t do it alone. Tap into your network and don’t be afraid to ask for help.

“You don’t get what you don’t ask for.” - Jason SurfrApp.

Your community wants you to succeed.

I love Contactually. Check them out as an amazing CRM tool.

Export your Facebook friend's birthdays to check in.

App Recommendation: Charity Miles.

Book Recommendation: A Brother's Love: A Memoir by Matthew Cubbler.

Contact: deb AT franchisefoundry DOT com or @debce on Twitter.

Submit your questions and comments by using #nbnradio. You can also record an audio comment at speakpipe.nbnradio.com. Thanks!

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