Complexity in Mediation: The chapter addresses the challenges mediators face when dealing with multiple parties with diverse interests.

Interest-Based Mediation: This technique focuses on understanding the underlying interests behind parties' positions to find common ground.

Cultural Considerations: Mediators must be sensitive to cultural differences that influence communication and conflict resolution styles.

Ethical Concerns: Mediators need to maintain impartiality and balance confidentiality with transparency.

Caucusing: Meeting privately with one party at a time can help address sensitive issues without escalating tensions.

Brainstorming Solutions: Encouraging creative thinking and open dialogue can help generate innovative solutions.

Managing Impasses: Mediators should actively manage stalemates by focusing on generating options rather than rushing to conclusions.

Structuring Discussions: Effective structuring of discussions helps keep them productive despite emotional tensions.