In this episode, Flint sits down with Dr. Brad Hughes, owner of Vision Dental Partners and a Scheduling Institute alumni, to talk about what it actually takes to grow from a single-chair practice in Leo, Indiana to ten locations and what most doctors get wrong before they ever get started. 

Brad is a great example of what happens when a doctor doesn't just go through the program but actually executes on it.  The new patient experience, case acceptance, and team standards.  He took each piece, ran it at a high level, and built Vision Dental Partners into what it is today.  

In this episode, you’ll hear: 

In this episode, Flint Geier sits down with Ryan Corby, CEO of Smile Advantage, to explore how dental membership plans can become one of the most powerful tools for growth in private practice when implemented with intention. They break down the most common misconceptions around membership models and highlight what separates the practices that fully leverage them from those that only scratch the surface. 

From how you name the plan to how your entire team communicates it, Ryan shares what it takes to turn a membership into a true practice system, not just a line item or add-on. What becomes clear is this: the strongest results come when the membership is fully aligned with the patient experience and supported by consistent messaging at every level. 

In this episode, you’ll hear: 

For most of 2025, this North Carolina dentist was telling herself the same stories every practice owner falls back on: it’s the economy, my market is saturated, we’re fee-for-service so growth is hard.  She was averaging 11 new patients a month.  She had taught her team everything she knew, and the numbers had stalled out.

Five months later (without spending one extra dollar on marketing) her practice booked 42 new patients in a single month.

Dr. Sarah Myers and her office manager Shannon join Flint for one of the most no-fluff growth stories we’ve shared on the show. They walk through how training the team changed the trajectory of the practice in Cary, NC, what almost held them back, and the moment they realized roughly 30 of those 42 new patients came from existing patient referrals — not paid ads.

In this episode, you’ll hear:

Most of us have made a commitment and immediately started looking for the out. The diet that "doesn't count on weekends."  The 90-day challenge with a Mexico wedding exemption built in. If you've ever done that—congratulations, you're human. But it's also exactly the pattern that keeps practices plateaued. 

In this episode, Flint Geier shares what happened when he committed to 100 days without alcohol—no caveats, no exceptions—and why the hardest moment was the very first urge to make the exception. What started as a personal reset quickly became one of the clearest illustrations he's found of what separates thriving practice owners from the ones wondering why nothing changes. 

The answer isn't in what you add. It's in what you subtract. 

In this episode, you'll hear: 

What happens when someone has listened to more new patient phone calls than almost anyone on the planet — and then retires? You sit her down and ask her to tell you everything she knows. 

Ginger Foretich spent 17 years at The Scheduling Institute, starting as an auditor making mystery calls to dental and orthodontic practices across the country. Over time, she evaluated thousands of practices and hundreds of thousands of front desk interactions. On her final day with the company, she shared the patterns, the misconceptions, and the hard truths that separate practices that grow from ones that stay stuck. 

What she's seen is clarifying: most practices lose new patients before anyone ever walks through the door — not because of marketing, not because of clinical skill, but because of what happens in the first 60 seconds of a phone call.  The fix isn't complicated.  It's just rarely implemented correctly. 

In this episode, you'll hear: 

Running 314 new patient appointments a month would make most practice owners break into a sweat.  Luke, COO of Access Endodontics in Maine, does it while preaching something his team calls the Chill Factor. 

Luke joined New Patients Now to share how his high-volume endodontic practice grew from around 260 new patients a month to consistently averaging 314 — without burning out the team or sacrificing the patient experience.  His practice won the Scheduling Institute’s Beat the Baseline competition not by chasing the number, but by focusing on something simpler: removing every possible barrier between a patient and a scheduled appointment. 

The conversation covers the operational systems that keep their schedule solid, the cultural framework that bridges the clinical and admin divide, and what Luke actually means when he tells his team to chill. 

In this episode, you’ll hear: 

In this solo episode, Flint Geier gets honest about something that rarely gets discussed in the private practice world: the role your energy, attitude, and daily mindset play in how your practice actually performs. Not just in patient care or call conversion — but in the culture of the building, the engagement of your team, and the experience every new patient has when they walk in or call for the first time.

Flint shares a candid story from his own morning — a client coaching call that was going well until one offhand comment about pollen derailed the whole conversation.  It’s a small moment, but he unpacks exactly what it reveals about our default tendency to let the world’s noise set our attitude for us, and what happens downstream when we do.

In this episode, you’ll hear:

Dr. Daniel Funk grew up watching his father practice dentistry in Delta, Utah — and spent most of his early career trying to do something different.  After dental school, he headed to Texas and spent years working for a DSO, mastering his craft without worrying much about the business side of things.  Then he came home. 

Eighteen months into co-owning a private practice with his partner Dr. Bloomfield, Dr. Funk has a clear-eyed view of what nobody warned him about: being a great clinician doesn’t automatically make you a great leader.  And in private practice, leadership is the job. 

In this episode, host Flint Geier sits down with Dr. Funk to talk about the real transition from associate to owner — the freedom that comes with it, the weight of decision-making, and the systems gap that most new practice owners don’t see coming.  They also dig into what happened when Dr. Funk’s team went through front desk phone training with the New Patient Institute: a 23% increase in new patients within 90 days, new bottlenecks to solve, and a deeper understanding of why the phone call is the most underrated moment in a patient’s journey. 

If you’re in a DSO or associateship and wondering what ownership actually looks like — or if you’re already in it and feeling the growing pains — this one is for you. 

What you’ll hear in this episode: 

What if the biggest growth lever in your practice isn’t marketing… but how your patients feel? 

In this episode of the New Patients Now Podcast, Flint sits down with Brad Kirch, managing partner of Sequel Coffee and Roam coworking spaces, to unpack the real meaning of hospitality—and why it’s the missing link in most practices today. 

From Chick-fil-A’s $10M-per-location model to Disney’s “peak-end” psychology, this conversation breaks down how small, intentional moments create massive business impact. 

You’ll learn: 

If you want more new patients and better retention without increasing your marketing spend… this episode is a must-listen. 

And if you really want to know how your practice measures up to hospitality, Take the 5-Star Challenge!

***SPECIAL EDITION PODCAST*** 

Brought to you by the Dentistry Uncensored podcast, hosted by the knowledgeable and always humorous Howard Farran, CEO of Dentaltown. If you’re not already listening, you should be. 

In this special episode, Howard sits down with our Founder, Jay Geier, and President, Flint Geier, for a powerful conversation on what separates stagnant practices from scalable ones.

If you think your practice is stuck because of insurance, the economy, or even your team, this episode is going to challenge you.

They unpack why growth doesn’t create chaos, lack of systems does… why AI won’t fix your front desk… and why staying “just a clinician” is quietly capping your potential.

If you’re serious about building a practice that grows without burning you out, this is a must-listen.