New Process Podcast

#021: In this episode, I'm looking back on 2022 and provide an outlook on the top topics for the year 2023. 😊

Therefore, I'm not only sharing the results of the New Process Survey with your topics for 2023, I'm also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which topics the New Process Community should focus on in 2023.

Finally, I provide my own outlook to 2023 and share with you, what I'm planning to work on to rethink processes and to find new ways to inspire people for processes.

Today's Guests

J-M Erlendson & Roland Woldt
J-M and Roland are hosts of the "What's your baseline?" podcast which you will find here...

Caspar Jans
Caspar is Senior Director Transformation Solutions EMEA at Software AG and has been one of my guests of the New Process Podcast before to talk about ARIS

Jakub Dvořák and Patrick Bogner
Jakub and Patrick are hosts of the "Mining your business" podcast which you will find here...

Wil van der Aalst
Wil is the godfather of process mining, Professor at RWTH Aachen, and Chief Scientist at Celonis

You'll find the article on object-centric process mining here...

Marlon Dumas
Marlon is Co-Founder of the process mining software Apromore and Professor at University of Tartu

Ema Roloff
Ema is on a mission to demistify the world of Digital Transformation

Nico Bitzer
Nico is Co-Founder and CEO of Bots & People

Roger Tregear
Roger is BPM consultant, educator, & coach, as well as author of "Reimagining Management" and a real process-based management evangelist

Can Adiguzel
Can is founder of 360 Digital Transformation and host of the Digital Mittelstand podcast which can be found here...

You'll learn

• What the recommendations of the BPM thought leaders on LinkedIn for 2023 are
• What the top topics of the New Process Community for 2023 are
• What I will finally focus on with my work in 2023 to support you best in rethinking processes and inspiring people for processes

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode21

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https://www.linkedin.com/in/mirkokloppenburg/

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Sign up for free at:
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#020: In this episode, I'm speaking with Lars Linnekogel from TTE Strategy to learn more about how to develop a strategy and how to apply this to processes. We are deep diving into the world of strategy development and strategy implementation and we are exploring how to make this accessible for Process Owners to develop a process strategy.

In the recap, I summarize my learnings and provide a first guideline on how to develop a process strategy based on Lars' input. And there is more to come in the toolbox... 😊

Today's Guest

Lars Linnekogel

Lars is Managing Director of TTE Strategy. TTE Strategy is a premium consulting boutique for strategy and transformation always following their motto “Creating results together” with a strong focus on the human aspects of a transformation.

He founded the company in 2015 and TTE Strategy quickly grew to a consulting boutique with more than 25 consultants, offices in Germany – Hamburg and Munich – and one office in Zug, Switzerland.

Although the company is still quite young, they have already won several awards as a top strategy consultancy.

Prior to founding TTE Strategy, Lars worked as Project Leader and Consultant for The Boston Consulting Group and before that Lars also worked in various positions at Lufthansa Group. - But we were both unsure whether we had actually met in person during that time. 😉

You'll learn

• About the different types of strategy
• How to develop a strategy in general
• How to develop a process strategy
• How to successfully implement a strategy
• What the core elements of a strategy are
• What Lars recommends to Process Owners to develop a process strategy
• What Lars top recommendations to rethink processes are

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode20

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
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https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
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Sign up for free at:
NewProcessLab.com/roadmap

#019: In this episode, I’m speaking with Vincent Fischer from Modell Aachen GmbH about Q.wiki. Q.wiki is the next tool I am exploring on my journey to find a human-centric BPM tool. – And Q.wiki has some very interesting features we are going to talk about in the episode. One of them is the Viking which I really like!

Today's Guest

Vincent Fischer

Vincent joint Modell Aachen GmbH in 2018 to advise clients on processes with a focus on management systems in the role of a process management consultant. Over the years, he transitioned into his current role as head of consulting and COO of Modell Aachen GmbH.

Modell Aachen GmbH was founded in 2009 from Frauenhofer ITP which is the largest institute for production engineering in Europe. They describe themselves as obsessed with human-centric process management that creates impact. Interactivity between process participants and process descriptions are at the core of their software.

With an annual growth rate of over 30%, more than 800 organizations in Germany, Austria, and Switzerland are using Q Wiki.

As I learned in the interview, Vincent was born and raised in the city of Heidelberg and he told me that it’s almost impossible to avoid playing rugby when growing up in Heidelberg. But after numerous international appearances for the German national team, he concentrated on his studies in the field of industrial engineering.

You'll learn

• What the underlying philosophy of Q.wiki is
• How to model processes in Q.wiki
• How employees retrieve their processes in Q.wiki
• How Q.wiki inspires people for processes
• What developments of the BPM tool market Vincent sees
• What Q.wiki has on its development roadmap
• What Q.wiki costs and how you can test it

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode19

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
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https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
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Sign up for free at:
NewProcessLab.com/roadmap

#018: In this episode, I'm speaking with Christoph Bünker from Lufthansa Technik Logistik Services. Christoph is not only a Process Architect himself, he actually leads an entire team of eight Process Architects.

Christoph has a long-lasting experience in this area and he is probably the most experienced Process Architect I know of.

When I am talking about the role of a Process Architect, I am talking about the role supporting the Process Owner to design, improve, implement, and steer a process. So if the Process Owner is accountable for all these activities, the Process Architect takes over the responsibility for the execution. You may call this role also Process manager in some organizations, but in the New Process Role Concept it’s the Process Architect.

The episode is so full of exciting insights and you will learn more about what the life of a real Process Architect looks like!

Today's Guest

Christoph Bünker

Christoph is Head of the Global Process Management Competence Center Warehouse at Lufthansa Technik Logistik Services in Hamburg since 2016.

Lufthansa Technik Logistik Services is a member of the Lufthansa Group providing logistic solutions for the maintenance, repair and overhaul business.

Before becoming the Head of the Competence Center, Christoph has worked as a Process Architect for Warehousing and Shipping since 2014.

Before joining Lufthansa Group, Christoph studied Information Systems at Technical University of Darmstadt and worked for Otto Group as a Project Manager for Process and System Development in Hamburg.

You'll learn

• What the typical tasks of a Process Architect are
• How Christoph and his team are executing a process life cycle to improve their processes
• How they prioritise the topics to work on
• How they communicate process changes
• How they train the people working in their processes
• How they cooperate with their counterparts at the different locations as well as with IT
• Why and how they apply process mining
• What the qualification requirements of a Process Architect are
• What Christoph's 3 top tips for new Process Architects are

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode18

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
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https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
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Sign up for free at:
NewProcessLab.com/roadmap

#017: In this episode, I'm speaking with Rolf-Dieter Proch and Jobst von Heintze from aiio GmbH to learn more about the tool aiio and to find out if aiio is a human-centric BPM tool.

PS: You will find the video with the two use cases in the show notes on my website, see link below. 😊

Today's Guests

Rolf-Dieter Proch

Rolf his head of sales at aiio. He looks back on many years of experience in the sales area. He has been in sales since his apprenticeship and has one passion above all: Looking for solutions together with the people and turning these solutions into something tangible. His hobbies are running, traveling, and history.

Jobst von Heintze

Jobst is Chief Marketing Officer at aiio. He is aiio's "sales genius" and at the same time, the poet behind the aiio marketing philosophy. He likes to play the guitar and he's a photographer.

The company aiio GmbH was founded in 2002 and is located in the city of Magdeburg, Germany.

It has grown to over 350 customers with about 700,000 users of aiio and ther second tool qualm, which is an integrated management system.

You'll learn

• What the underlying philosophy of aiio is
• How to model processes in aiio
• How employees retrieve their processes in aiio
• How aiio inspires people for processes
• What developments of the BPM tool market Rolf and Jobst see
• What aiio has on its development roadmap
• What aiio costs and how you can test it

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode17

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
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https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

#016: In this episode, I’m speaking with Jasmin Karatas to learn more about how gamification can be applied to inspire people for processes.

I learned from Jasmin that gamification has a lot to do with processes and I see a huge potential in using gamifications for example for process trainings to get people excited about processes.

Jasmin explains very clearly how gamifications are developed and gives many good examples. In the recap, I summarize my learnings for you, so you can leave the episode with a lot of inspiration and practical tips. Have fun listening!

And if you are interested in rethinking the pizza restaurant game, feel free to send me an email with the subject “I love pizza” to [email protected].

Today's Guest

Jasmin Karatas

Jasmin describes herself as a Gamification Advisor & Consultant, UX-Expert, Speaker, and Content Creator who helps you to create emotional and gamified experiences your audience can’t get enough.

She is a Solopreneur, located in Zürich, Switzerland. She is working as Gamification Advisor & Strategic Designer since 2020. Before this, she worked for Accenture and other companies as Innovation Manager, Gamification Consultant and Strategic Designer.

She also hosts her own JayKays Twitch channel where she is sharing tips & tricks on gamification to make the world a little bit more playful.

You'll learn

• What a Gamification Advisor is doing
• How to proceed to develop gamifications
• How to apply gamification methods to push your process trainings to the next level
• How to use gamification to inspire people for processes
• How Twitch can be used to share ideas and to inspire people for processes
• What Jasmin’s top 3 recommendations are to rethink processes

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode16

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

#015: In this episode, I'm speaking with Caspar Jans and J-M Erlendson form Software AG to learn more about the tool ARIS. My last usage of ARIS was more than 10 years ago and I was really surprised about all the improvements of the tool. So join me and explore how ARIS supports you to rethink processes.

Today's Guests

Caspar Jans

Caspar is Senior Director Transformation Solutions EMEA at Software AG since 2018. He is based in the south of the Netherlands.

Before joining Software AG, he worked for more than 16 years in several process management, purchasing and logistics positions for DSM, a Dutch life science company.

Caspar is a basketball fan, likes to play golf, to read and to watch movies. He also has runs his personal website where he collects all of his brain dumps on business process management. You will find the link below.

J-M Erlendson

J-M is Lead Business/Process Transformation Engineer and Project Manager at Software AG with over 15 years of experience in Business Process Management and Project Management. He is based in Toronto, United States.

He is Co-host of the What’s Your Baseline podcast, focusing on best practices for Business Process Management and Enterprise Architecture.

Besides working in process, J-M is a singer and beatboxer, performing with Countermeasure and its associated a cappella groups, recording and releasing multiple award-winning albums, and touring around the world. He is a founder and chairman of the board of SING! The Toronto International Vocal Arts Festival, an a cappella-focused festival and music education charity.

You'll learn

• What the underlying philosophy of ARIS is
• How to model processes in ARIS
• How employees retrieve their processes in ARIS
• How ARIS inspires people for processes
• What developments of the BPM tool market Caspar and J-M see
• how ARIS roadmaps... No, I wanted to ask: How does the ARIS roadmap look like? But you have to listen to the podcast to understand this. 😉
• What ARIS costs and how you can test it

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode15

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

#014: In this episode, I will not only share my own experiences. I’m bringing the experiences of the whole New Process Community with me. So today, I would like to share with you 14 Top Tips for Process Modelers from experts of the New Process Community.

You’ll find all the links to the experts on the website of the episode:
http://www.NewProcessLab.com/episode14

You’ll learn

• What experts of the New Process Community recommend to process modelers with regards to purpose, customers, modeling and more…
• Many tips and tricks for new and also experienced process modelers
• How to turn this into a beautiful story as well. Wait for tip number 13. 

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode14

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
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https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

#013: In this episode, I’m speaking with Craig J Willis about the tool Skore developed by his company Skore Labs.

I’m very happy that Craig has accepted this challenge to tell us more about Skore in the podcast. We talk about the underlying philosophy and Craig explains how to model and find processes in Skore. We explore Skore’s contribution to rethinking processes and how Craig sees the BPM tool market evolving.

In addition, Craig explains how you can test Skore yourself and he also has a promising offer ready for you.

So let’s find out together if Skore is a human-centric BPM tool.

Today’s Guest

Craig J Willis

Craig is the CEO of Skore Labs and he founded the company back in 2017. Before this, he worked as a business transformation and improvement consultant internationally with some of the world’s largest organizations in finance, pharmaceuticals, oil and gas, and technology businesses.

As I’ve learned, he’s not only a process geek, but also an airline geek. So the structure of the interview fits perfectly.

Skore Labs, the company behind Skore, is located in the city of Portsmouth on the south coast of the UK. It has grown to over 150 customers which are using Skore to drive various initiatives from systems implementation, outsourcing, process standardization, and continuous improvement.

You’ll learn

• What the underlying philosophy of Skore is
• How to model processes in Skore
• How employees retrieve their processes in Skore
• How Skore inspires people for processes
• What developments of the BPM tool market Craig sees and what is on the Skore roadmap
• What Skore costs, how you can test it, and what Craig offers to you as a New Process Podcast listener

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode13

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

#012: In this episode, I'm speaking with Bernd Ruecker about BPM tools to kick off the interview series with BPM tool vendors to find a human-centric BPM tool. It is going to be an extraordinary conversation with Bernd because Camunda is not really what I am looking for when searching for a human-centric BPM tool. - But the conversation was eye-opening for me especially with regards to how to get to a higher maturity level in BPM. So don't miss it! 🚀

Today’s Guest

Bernd Ruecker

Bernd is Chief Technologist at Camunda and he co-founded the company together with Jakob Freund in 2008. Since then, Camunda has become the first address when it comes to process automation.

What many people may not know, Bernd once also worked for Lufthansa, just like me. And that's where we met back in 2001. 😊

You’ll learn

• How to segment the different types of BPM tools on the market
• Which segment Camunda is working on and how Camunda can be applied to automate processes
• What the typical and not so typical use cases for automating processes with Camunda are
• What Bernd recommends to rethink processes
• How to start with automating your process

I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

If you'd like to get the links and show notes for this episode, head to:
http://www.NewProcessLab.com/episode12

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Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap

---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/

Want to take your first steps toward a process-driven organization?
Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

Sign up for free at:
NewProcessLab.com/roadmap