We’ve just wrapped up a long weekend here in Australia to celebrate Queen Elizabeth’s birthday.
We booked tickets to a winter festival and it was lovely. The food was amazing, there was music and they had workshops for the kids. Normally we kind of hibernate during winter and don’t get out much but if there’s one thing I love about moving to Tasmania it’s all of the little festivals they have on. There’s always something to do, places to go, people to meet.
Talking about people. In this episode I want to talk about trust.
Trust is incredibly important at any time, but when you’re running an online business it’s even more important.
Online businesses can get a bad reputation if they break a person’s trust, and sadly the rest of the industry suffers from it too.
We’ve all heard of scams, people ordering something and not receiving it, things not looking like they did in the picture, slow fulfilment, no response from the business etc.
In a way we’re giving our money to someone we’ve never met to hopefully get something we’ve never seen and we basically have to hope for the best.
This is where trust comes in and the need to build trust to sell more online.
So how can you, as a business, build trust?
Tune in to hear more 🎧
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