Next Level BizTech

Interested to hear more about how AI and ChatGPT are being applied in the Contact Center? Then you won't want to miss this talk track. Listen in as we discuss with Telarus Contact Center Solution Architect Jason Lowe. Jason outlines key evolutions in the contact center technology space, the evolution of Artificial Intelligence and all the supporting tools, along with what happens to a business if they fail to adopt them. We might even hear about Jason Lowe's secret talents as a singer and DJ!

Today we're joined by Chris Keojampa from our partner FCS in Texas. Chris has a phenomenal background and not only discusses how they scrapped and started FCS, but dives into their strengths in retail, collaboration and we go through some key struggles he's been able to solve with retail & Microsoft.

Did you know you can help your customers can monetize their Wi-Fi? Listen in as we have Shawn Nace, Sales Engineering Manager of Telesystem, on with us to talk about a new product they have that allows just that. It works with just about any existing hardware they have, and it puts revenue back in the customer's pocket and in yours! You might also hear about some of their new IoT and security solutions too!

Listen as we talk with technology leader Sarah Freeman of Attollo Tech in Arizona. She talks about her complete flip from automotive to technology sales and where it accelerated from there. Through this segment, we'll get into wifi, analytics, and secrets to help customers also learn how to improve their business and monetize them as well! Later in the segments, we'll talk specifically about struggles through retail specifically.

Buckle up as we go heavy into Containers and Advanced Cloud with Dan Beeler and Alex Hughes from Compunet. On today's track titled Three ways to help your customers modernize with Kubernetes, we uncover that it isn't always about the technology, it's about the Application and the business problems we're solving for. You'll hear how Dan never quite made it into Alice in Chains, but he got closer than you might know and somehow ended up in Biz Dev and Engineering. There's lots to unpack here and you won't want to miss a minute of it!

Listen in as we talk to Jeff Deverter, Chief Technology Evangelist about a new and evolving topic of Cloud, Containers, and Kubernetes. Jeff lays out his destiny and passion for technology growing up his entire life learning from his father who played a key role at IBM for 30+ years. He also gets into three key ways to talk about helping customers modernize regardless of where they are, on-prem, partial cloud, or even struggling with legacy app designs, you'll learn how Rackspace can help!

Listen in today as we talk to Chad Mowery, Cloud Solution Architect at Telarus. Chad talks about some cutting-edge cloud services such as Kubernetes and a few ways it can help your customers modernize in cloud. You'll find a few helpful tips, some basics around containers, and great conversation starters to open this door with your customers.

Don't miss this episode where we talk to Joe Mauk of C3 Technology Advisors about UC, Contact Center, MS Teams, and more on this episode titled: Direct Routing or Operator Connect with MS Teams - Which is better? Joe dives in about his history from a customer perspective along with his transition as the initial UC/CC Expert with C3 and crushing a huge deal only two weeks into his start!

Long-time channel friend Shelby Cooper joins us today and talks about Microsoft Teams as we pick apart their deployment options. Do your customers want Direct Routing, or is Operator Connect the new direction they want to go? What are the differences, and where does Fusion have success. Listen in today to find out and learn even more about the ever-changing Microsoft Teams deployment options and how Fusion Connect keeps it simplified!

Listen in today as Mikey B, Telarus CX Solution architect underscores all the differences of how your customers can procure Microsoft Teams, along with the value props of each. Not only will he address different customer environments and how to sell them, but we'll learn storytelling and hear how Mikey's early path to Shakespeare comes in handy!