Listen in to this special episode where we get an opportunity to speak with a long-time friend and pioneer in the contact center space, Paul Jarman, of Nice CXone. Paul talks business lessons, along with key paradigm shifts that have happened over the years all of which have created incredible opportunities in the contact center space more than ever before.

Listen in as we dive in with Sam Nelson, leader for the Telarus CX Practice. We chat about current trends how the customer expectations are changing, what we are seeing in actual deals, and what to watch out for in the next 12-18 months as new technology enters the space. If you stay till the end and hear a discovery call role play!

Listen in today as we talk with our partner, Sean Weisenburger of JIL Communications. Sean has been immersed in Security for 20+ years, originally as an MSP, and also as a seller. His angle of viewing security as a risk is very complimentary to how he helps customers leverage the power and economies of scale when it's time to add Security Operations. Find out for Sean how it all started with the computer store next door!

Listen in as Ben Bohman, Director of Solution Engineering Comcast Masergy talks about the value a customer gets from their Security Operations Center, with everything from endpoint detection to threat hunting and remediation. The price to value in this offering is unparalleled!

Tune in as we speak with Jeff Hathcote, Telarus Solution Architect for Security, and one of the most advanced security architects around. He talks about Security Operations and how, as a customer, why you should NOT try to build one on your own. Jeff has 20+ years of real-world practice building, managing, and designing under his belt, along with the foremost security certifications in the channel!

Listen in as we talk with Aaron Bock of Opkalla and how he went from an IT Accounting job to starting Opkalla where they solve infrastructure and technology problems. They have a deep focus around Microsoft and an in-depth understanding of the infrastructure provider landscape. We talk roadblocks, deals, and more!

Tune in to listen as we chat with Chad Muckenfuss, Director of Channel, from Ancero. Ancero is a leading Managed Service Provider with a core focus on all things Microsoft & Azure. We talk about licenses, infrastructure & modernization, along with how to fully uncover these types of customers. You might even hear about how not only does Chad run the channel for Ancero, but may or may not have a cattle farm...

Buckle up as we talk Microsoft Azure and cloud strategy with Koby Phillips, leader for the Telarus Cloud Practice. If you have customer moving or considering a move to Azure, you'll want to listen in. We dissect trends around key business drivers along with when a technical conversation works and when a business outcomes conversation makes more sense!

Listen to the powerhouse team of Brandon Ivey and Christoph Uhlig from Evok Technologies. They live and breathe cloud & security sales. Being uniquely positioned to understand what a customer is going through, they talk modernization, augmenting teams, and the struggles they help customers overcome.

Hear Chris discuss how his winding path went from restaurants and management to Security and Innovation. Join us as Chris Moore, VP of Solutions Architecture for Thrive lays out the key problems facing customers in the midst of this massive tech talent shortage. Thrive has tons of tools, but more importantly, the talent to manage just about any customer environment while modernizing and augmenting whatever technology they might run up against.