Listen in as we wrap up an important talk track with Microsoft Teams and more. Today you’ll hear from our veteran partner in the space, Andrew Bond of Trinity Networks, as he talks Teams, UC & how he’s helped customers in distinguishing what they need in the changing tech landscape. He might even talk about a job offer he once got on a fax machine!

Do you want to dive deeper into the Microsoft Teams roadmap and understand Teams at a deeper level? Tune in to hear Shams Khan of SCB Global as he discusses their unique and rare partnership with Microsoft that helps them (and you) architect high-level Microsoft Teams and voice solutions on a global scale!

Tune in today to hear Shane Speakman, VP of the UC practice at Telarus. Shane comes back on for Season 2 after being our very first guest on the show last season. Today we discuss something we're all familiar with, which is Microsoft Teams. More importantly, we talk about when it is a fit, and when it isn't. Shane lays out some very specific scenarios that I think our partners will like to hear.

Listen in today with our incredible partner, Ryan Urbanski of Martin Advisory, as we talk trends, tech stacks, customer interactions, and more. Martin Advisory has been consulting for over 10 years, so pay close attention as Ryan shares what he’s seen, dissects some customer environments he has been through, and also lays out where he thinks we’re headed next!

Listen in to this special episode where we get an opportunity to speak with a long-time friend and pioneer in the contact center space, Paul Jarman, of Nice CXone. Paul talks business lessons, along with key paradigm shifts that have happened over the years all of which have created incredible opportunities in the contact center space more than ever before.

Listen in as we dive in with Sam Nelson, leader for the Telarus CX Practice. We chat about current trends how the customer expectations are changing, what we are seeing in actual deals, and what to watch out for in the next 12-18 months as new technology enters the space. If you stay till the end and hear a discovery call role play!

Listen in today as we talk with our partner, Sean Weisenburger of JIL Communications. Sean has been immersed in Security for 20+ years, originally as an MSP, and also as a seller. His angle of viewing security as a risk is very complimentary to how he helps customers leverage the power and economies of scale when it's time to add Security Operations. Find out for Sean how it all started with the computer store next door!

Listen in as Ben Bohman, Director of Solution Engineering Comcast Masergy talks about the value a customer gets from their Security Operations Center, with everything from endpoint detection to threat hunting and remediation. The price to value in this offering is unparalleled!

Tune in as we speak with Jeff Hathcote, Telarus Solution Architect for Security, and one of the most advanced security architects around. He talks about Security Operations and how, as a customer, why you should NOT try to build one on your own. Jeff has 20+ years of real-world practice building, managing, and designing under his belt, along with the foremost security certifications in the channel!

Listen in as we talk with Aaron Bock of Opkalla and how he went from an IT Accounting job to starting Opkalla where they solve infrastructure and technology problems. They have a deep focus around Microsoft and an in-depth understanding of the infrastructure provider landscape. We talk roadblocks, deals, and more!