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This podcast is designed to provide that next level of education for today's Technology Advisors, telecom agents, VARS, and MSPs. Learn how to swing outside of your weight class and grow your wallet s... more
FAQs about Next Level BizTech:How many episodes does Next Level BizTech have?The podcast currently has 302 episodes available.
October 11, 202390. What are the top 3 ways to help your customer modernize in Azure? with Chaz ChalkleyDon't miss this episode with Chaz Chalkey, VP of Strategic Partnerships at Dataprise as we talk about three key ways to help your customers modernize in Azure. Azure is a complex beast, but Dataprise can simplify the experience, help manage, help migrate, and all things in between. It doesn't matter if we're talking about infrastructure and database, or MDR and Security. Chaz has an answer. Listen in to how they help your customers. You might also hear how Chaz started his career as a Fish Monger! Yes, that's a thing!...more38minPlay
October 04, 202389. What are the top 3 ways to help your customer modernize in the cloud? with Koby PhillipsDon’t miss Koby Phillips, VP of Cloud at Telarus joining us as a return guest to the show. This time, we’re diving into cloud modernization. Koby talks about some key strategies and secret sauce to leverage moving an opportunity from discovery to implementation to growth. It doesn’t matter if your customer is cloud adverse or already in and wants to innovate further, we chat about multiple ways you can help!...more38minPlay
September 27, 202388. Unleashing CX Excellence Journey into the Omni-Channel World with Andrew MoulesListen in with our amazing partner, Andy Moules of Red Rose Technologies from the UK discuss Omni-Channel and CX in 2023. Andy dives into a very unique and valuable approach of how he journey maps with his customers. He drops countless valuable tips that help his customers down their CX journey you won't want to miss!...more27minPlay
September 20, 202387. Unleashing CX Excellence: Journey into the Omni-Channel World with 8×8 CTO Bryan MartinTune in today and catch the Chief Technology Officer, Brian Martin, of 8x8 as our special guest! Bryan talks about his history starting at 8x8 early on and the roles he's had at the company. Bryan gives killer tips around not only the 8x8 tech stack but more importantly some incredible tips for discovery meetings with customers and prospects and things people often overlook that help them close deal after deal! There are too many golden nuggets to list, so don't miss this one!...more30minPlay
September 13, 202386. Unleashing CX Excellence: Journey into the Omni-Channel World! with Meagan ThaiYou won’t want to miss this today as we have the legendary CX Solution Architect, Meagan Thai of Telarus on the call. We discuss how Omni-channel is still so critical to understand, what some of the latest trends partners need to be aware of, and huge tips for more success when talking to customers to put yourself in their shoes!...more33minPlay
September 06, 202385. Why are licensing, security, and infrastructure so critical for Microsoft? -Christian O’BrienListen in today with Christian O’Brien from Atlas IP. Christian dives into his unique back story and how he’s gotten to his current role. We also dissect something that’s a common denominator with most businesses, and that’s licensing and Office 365. Christian talks about how he’s successfully navigated these waters and just might share some pro tips about how to get current customers and prospects interested in your pitch!...more22minPlay
August 30, 202384. Why are licensing, security, and infrastructure so critical for Microsoft? with Founder and Chairman of Managed Solution- Sean FerrelJoin today as we dive deep into the world of Microsoft with Sean Ferrel of Managed Solution. We talk licensing, Azure, desktop, Azure CoPilot, and more. Sean does a great job breaking down where partners can help, common misconceptions, and how some accounts just continue to grow with all the different products Microsoft has available and Managed Solution has expertise in!...more28minPlay
August 23, 202383. Why are licensing, security, and infrastructure so critical for Microsoft? With Mike KowalskiDid you ever think as a partner you'd be able to sell Starlink? Did you ever think you'd be able to get fiber based speeds from a satellite? Well, the time is finally here. Listen is as we have Mike Kowalski, Telarus Sales Engineer and Edge expert discuss how some of these opportunities have come about and what journey towards this technology has been....more28minPlay
August 16, 202382. Is AI better at QA than a human in the contact center? With Giles PotterTune in today with our special guest from Auckland, Giles Potter of Great Outcomes! Giles drops golden nugget after nugget as we tackle the argument of AI in the Contact Center and its role in Quality Assurance. You'll hear about Giles' path from the automotive sector to starting his own business to ultimately help customers improve their Customer Experience! There are tons of tips and lessons learned you won't want to miss....more34minPlay
August 09, 202381. Is AI better than a human being in QA for the contact center agents? With Ashish NagarListen in today as we discuss the hot topic of AI, specifically AI in the Contact Center, and if it's better at Quality Assurance than a human. Ashish Nagar, CEO of Level AI, joins us today as we dive deep into their real-time QA offering and how it sits on top of other contact center offerings. We talk about Generative AI and how it solves some of the most common problems in the contact center and turns them into revenue-generating machines!...more33minPlay
FAQs about Next Level BizTech:How many episodes does Next Level BizTech have?The podcast currently has 302 episodes available.