Banoo Deodat arrived in Britain from India in the 1960s and worked in the National Health Service for the rest of her career as a liver transplant nurse. Now aged 86, she has had night care withdrawn from her by a decision of North Central London Clinical Commissioning Group.

Alex Thomson interviews Mrs Deodat's son, Sean, about the incessant problems that he has had in obtaining NHS-funded care for his mother, who—as the NHS acknowledges in its assessment of her needs—suffers from multiple health problems that have left her bedridden and incontinent. Even the carers who are sent to attend to Mrs Deodat in the daytime, and the NHS staff who come at night when called in an emergency, are shocked that the local Clinical Commissioning Group has denied her night care.