NIC Chats

In this episode of NIC Chats, Lisa McCracken sits down with Ryan Novaczyk, CEO of New Perspective Senior Living, to explore his insights as an operator in the senior living industry pursuing a growth strategy. 

Novaczyk shares a personal story of how his grandmother's struggle with Alzheimer's inspired him and his father to create a better living environment for seniors. He discusses how his family's experience led to the founding of New Perspective, which now operates 42 communities across the U.S., focusing on providing a hospitality-driven model that emphasizes life engagement and purposeful living for its residents. 

The conversation delves into the significant changes Novaczyk has witnessed over his 25 years in the industry, from technological advancements to shifts in operational complexity and increased resident acuity. He highlights the importance of collaboration and servant leadership, particularly in New Perspective's co-CEO structure, which allows for a more agile and effective management approach. 

Novaczyk also touches on the challenges of new construction due to high costs and interest rates, and the opportunities arising from acquisitions and partnerships. He emphasizes the value of networking and collaboration within the industry, encouraging operators to share insights and best practices to drive growth and improve care for seniors. 

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Is the aging population a golden opportunity for entrepreneurs? Hear from an expert in the world of AgeTech and longevity investing, Abby Miller Levy, managing partner and founder of Primetime Partners, a venture fund focused on aging and longevity. In this illuminating episode of NIC Chats, host Lisa McCracken unlocks the secrets of what investors look for in companies and products focused on the aging population.

Drawing from her experience as co-founder of a wellness company, Miller Levy reveals:

• The challenges of finding commercially viable businesses in the aging space
• Areas of opportunity, including care capacity and risk stratification
• Common misconceptions and barriers faced by entrepreneurs in the senior care market
• The role of AI in aging-related startups
• Opportunities for innovation in financial longevity and workforce solutions for older adults
• Advice for entrepreneurs seeking entry into the aging sector

Miller Levy shares insider tips on how to catch an investor's eye in the competitive world of age tech startups. Whether you're an entrepreneur with the next big idea, an investor seeking untapped potential, or simply curious about the technologies shaping our longer lives, this episode is your roadmap to the future of aging.

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Sean Kelly, President and CEO of Front Porch, one of the nation’s largest not-for-profit senior living providers, joins the NIC Chats podcast to discuss the evolving landscape of senior living. Sean shares his unique journey into the industry, reflecting on childhood experiences that shaped his perspective on community and intergenerational connections. He offers insights into the changing needs and expectations of baby boomers, emphasizing the importance of engagement, purpose, and community integration in senior living environments. 

Hear Kelly’s perspective on the challenges and opportunities facing the sector, including the need for creative partnerships, innovative service models, and addressing middle-market affordability. He also discusses Front Porch's strategic focus on culture, performance, and leadership development. Kelly concludes with a call to action for industry leaders to amplify their voices and change societal perceptions about aging, highlighting the potential for personal growth and discovery in later life. 

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

In this episode of NIC Chats, host Lisa McCracken welcomes Jim Lydiard, Chief Strategic Advisor for Pine Park Health, to discuss value-based care in senior living. Jim shares his journey from a personal connection with senior care to becoming a leader in healthcare innovation. The conversation delves into the complexities of value-based care, comparing ACO and Medicare Advantage models, and exploring the evolution of healthcare partnerships in senior living communities.

The episode offers valuable insights for senior living operators considering healthcare partnerships, including tips for assessing potential partners and the importance of organizational culture in successful implementations. Jim shares humbling experiences from his career, highlighting the challenges and lessons learned in implementing value-based care models. The discussion concludes with a look at emerging healthcare trends, including the concept of "health hospitality" and the growing focus on rural care and Medicaid innovation.

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

How can senior housing operators position themselves for success in the evolving healthcare landscape? Hear insights on this and more from Dianne Munevar, Vice President of Healthcare Strategy at NORC at the University of Chicago. In conversation with Lisa McCracken, Dianne shares her professional journey and her passion for developing public policies that improve the lives of vulnerable populations, particularly older adults. 

The discussion centers on the groundbreaking research conducted by NIC and NORC, including the Forgotten Middle study and the "value of senior housing" research. Dianne highlights key findings from these studies, such as the impact of senior housing on residents' health outcomes and access to care. The podcast also explores the challenges facing the aging population and healthcare system, and the potential role of senior housing in addressing these issues.  

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

In this episode of NIC Chats, recorded live at the NIC Fall Conference in Washington DC, host Lisa McCracken interviews ProCare HR’s Brett Landrum, founder and co-CEO, and Paul Jarvis, head of sales and marketing. The conversation explores ProCare's evolution from a foundational HR services provider to a data-driven solutions company for HR in the senior care industry. Landrum and Jarvis discuss the transformative role of data analytics in workforce management, highlighting the importance of actionable data in improving operational efficiency and financial performance

The podcast delves into the complexities of scheduling in senior care facilities and how ProCare's integrated approach combines technology, data analytics, and expert coaching to optimize workforce management and reduce labor costs. Hear how ProCare helped a large skilled nursing facility significantly reduce labor costs and improve efficiency, plus advice for organizations just starting their data analytics journey. 

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Has the labor market reached a tipping point? And, why is healthcare one of the few sectors with employment numbers still below pre-pandemic peaks? Listen in as Paul Ashworth, Chief North America Economist for Capital Economics joins Lisa McCracken on the NIC Chats podcast to answer these questions and more. As they discuss current economic trends, learn why Ashworth thinks the U.S. economy is in a Goldilocks period, but what challenges might be looming as we head into 2025. You’ll also hear Ashworth’s prediction of the size of potential rate cuts in September and beyond.

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Fresh off the release of his new book, A Culture of Promise, Fee Stubblefield, Founder and CEO of The Springs Living, joins Lisa McCracken on a new episode of the NIC Chats podcast. Listen in as Fee shares his motivation for writing the book and what he’s learned about the importance of culture in an organization.

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Live from the 2024 NIC Spring Conference, listen in as Lisa McCracken, Head of Research & Analytics at NIC, sits down with Brett Landrum, Procare HR Founder and Co-CEO. Landrum expands on the capabilities that allow Procare HR to help operators deliver better quality of care, resident satisfaction, and financial results. Joining the discussion was Susie Koenig, Founder & CEO of healthcare management and consulting services firm SAK Healthcare. In today’s environment, with some senior housing and care companies facing distress situations, Koenig shares how SAK Healthcare has found success partnering with Procare HR as they work to shore up communities in distress.  

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Listen in as Beth Mace, Senior Advisor at NIC, sits down with Zach Bowyer, Senior Managing Director and head of living sectors at Cushman and Wakefield to discuss today’s capital markets, including the intersection of property market fundamentals and capital market pressure as well as how current conditions are affecting valuations and investment strategies. 

From discussing distressed properties and buyer profiles to exploring the inflection point at which the industry finds itself, this podcast is filled with insights on the unique challenges and opportunities within the senior housing sector. 

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen.