NIC Chats

Are you ready to unravel secrets to success with the senior living workforce? In this episode of the NIC Chats podcast, broadcast live from the 2023 NIC Fall Conference in Chicago, NIC’s Head of Research & Analytics, Lisa McCracken, discusses solutions to senior living workforce challenges with Brett Landrum, Co-CEO of Procare HR. 

Listen in as they uncover the crucial elements of successful human resources strategies in senior care. Learn why Landrum believes it’s all about the basics, and discover insights on: 

• Gathering key metrics that unveil your employee satisfaction. 
• The future of on-demand staff vs. core staff in the senior care industry. 
• The age-old debate: company wages vs. company culture – what really drives employee satisfaction and retention? 

Tune in and gain the knowledge you need to help your workforce thrive in senior care. 

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Delve into the senior housing transaction market with Beth Mace, Senior Advisor at NIC, in this captivating conversation with Al Della Porta, Managing Director and head of the Capital Markets Group at AEW Capital Management. Learn about the challenges and opportunities arising from the swiftly changing interest rate environment, and gain insights into how seasoned professionals like Della Porta are adapting to market shifts. Explore how senior housing fares in today’s shifting landscape.

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

In this first episode of our new NIC Chats podcast series focused on today's capital market conditions and implications for senior housing and care, NIC senior advisor Beth Mace speaks with Jim Costello, chief economist on the MSCI Real Estate Assets team. Learn why Costello likens today’s capital markets to a stretchy rubber band, why he believes distressed assets may prompt a transactions turning point, and when he thinks the market will settle down. Hear Costello’s perspective on how, and why, today’s capital markets turmoil affects senior housing differently than some other commercial sectors. 

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

In this special episode, discover the remarkable experiences and lessons learned from our very own host, NIC Chief Economist, Beth Mace. This time, Chuck Harry, NIC’s Chief Operating Officer, poses the very questions Beth has expertly asked more than 25 other industry leaders over the years. 

Drawing from her vast experience, Beth offers wisdom and perspectives that can only come from a true expert in the field. Gain insights into the senior housing sector, including tactics Beth advises to increase resident and staff retention. Join us as we celebrate the invaluable contributions of this industry icon. 

And, of course, it wouldn’t be a NIC Chats podcast without the “two truths and a lie” that help you get to know industry leaders better. Listen in to hear what draws Beth to France every year, and if she really was the first female ice cream truck driver in the Boston suburbs. 

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Join us as we delve into Susan Barlow's inspiring journey, exploring how her interest in senior housing propelled her as Co-founder & Managing Partner of Blue Moon Capital Partners, and NIC Board Vice Chair, to find success leading a women-owned business. On this episode of the NIC Chats podcast, those involved in senior housing debt and equity will gain valuable insights on selecting the right operators, aligning investment structures, and navigating the evolving landscape of the senior housing industry. And don't forget to test your detective skills with Beth Mace in another exciting round of "Two Truths and a Lie." Make your guess on which statement about Susan is actually false:

• Susan's upbringing involved living on a cattle ranch in Wyoming.
• Senior housing has deep roots within her family.
• She holds a Bachelor's of Science degree in nursing.

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

What is thematic investing and why does Kurt Read swear by it? 
What makes a good investment opportunity? 
And did Kurt actually herd sheep for Rupert Murdoch?

In this episode of NIC Chats, Kurt Read, managing director of RSF Partners and NIC board chair, talks with Beth Mace about RSF’s thematic approach and requirements for investing and why this is the time for radical transparency in the senior housing industry. Later, they address how the labor shortage in senior housing has created growth opportunities for young professionals.  

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

“The senior housing industry shouldn’t be afraid to disrupt itself,” said John Cochrane, president and CEO of HumanGood, on the latest NIC Chats podcast with Beth Mace. Listen to Cochrane share how HumanGood is embracing change by working to apply its existing operational models to lower-income middle market housing, integrating technology, and offering healthcare services to create positive long-term outcomes for residents. The old notions of aging are going away, but Cochrane has confidence that the senior housing industry can adapt as it always has. “I've been in this field now for almost 30 years. I have never been more excited about the future of our field, about the importance of our field, about the opportunities in our field than I am today.”

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

How is “wellness” defined in senior living? According to Brenda Bacon, founder & CEO of Brandywine Living, it’s about providing residents safety, protection, and happiness—and making every day worth living. Brandywine Living started while the senior living industry was still in its infancy and has put resident well-being at the forefront since day one. Bacon joined NIC Chief Economist Beth Mace to discuss how Brandywine’s leadership adjusts offerings to meet the needs of residents in its 30+ communities, how the company works to make life more exciting for the older adults it serves, and why seeing every challenge as an opportunity is key to succeeding in the industry.  

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen.

Q: What do Disney and the senior housing industry have in common?

A: Sarah Duggan has worked at both, and they each rely on a strong culture to maintain their workforce. Duggan, the Executive Director of Wholesale Banking and Seniors Housing and Healthcare Lending at Synovus Bank, acknowledges that workforce retention is the largest challenge facing the senior housing industry, and the key to engaging young people is to bring them directly to the sites to see the mission and positive impact in action. Listen to this NIC Chats podcast and learn what Duggan looks for in a borrower, how the current economic climate has affected lending activity, what she thinks the senior housing industry should do more of, and what she’s bullish about.  

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We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen. 

Have you considered Gen X as an audience for your communities? Jane Arthur-Roslovic, CEO & co-founder of multifamily developer and operator Treplus Communities has and is all in on the active adult property type. Noticing few options for younger and healthier older adults who wanted an active, community-based living arrangement, Arthur-Roslovic and her siblings teamed up to create Treplus Communities—currently  operating five resource-rich active adult communities in Ohio for adults age 55+. Arthur-Roslovic joined NIC Chief Economist Beth Mace to discuss how active adult properties meet the needs and desires of residents, the challenges and opportunities facing the emerging asset class, and the role she expects Gen X and Millennials to play in driving near- and long-term demand.  

Want to join the conversation? Follow NIC on LinkedIn.

We want to hear from you! Let us know what you think of NIC Chats by giving us a review on Apple Podcasts, Spotify, or wherever you listen.