Fraudsters do not discriminate. As we continuously move towards the adoption of a digital and more importantly ‘touchless’ era, the platform for fraud increases. Fraud is a fraudster’s business and they often use the same business tactics we use in legitimate business, the difference being that they don’t have customers, they have victims. Thanks to an increase in data breaches, fraudsters are motivated and armed with the correct information, meaning that are very capable of impersonating an individual. The impacts of this are catastrophic.
This was the warning sounded by Dalene Deale, Executive Head of Secure Citizen at the recently held SAFPS Fraud Summit. Having been a victim of identity theft herself, she knows the impact it can have on a person and the importance behind creating an environment that fights against the growing nature of this challenge.
It is not all ‘doom and gloom’ though, technology and innovation is not the enemy. Technology can be used to ensure that digital inclusivity is possible through innovation and collaboration
Guest: Dalene Deale, Executive Head of Secure Citizen