With entries to the 2024 Accounting Excellence being open, Karen Kennedy, director at Kennedy Accountancy and Andrew Griggs, senior partner at Kreston Reeves join Richard Hattersley and Matthew Ord to talk all things accounting excellence.

Kennedy Accountancy won last year’s New Firm of the Year Award and Kreston Reeves picked up the award for both the Audit Team of the Year and the AccountingWEB Pride Award for ESG.

They discuss the three pillars of accounting excellence:

Client care

Kennedy and Griggs speak about how big of a focus client care is, how important it is to their firm, how things have changed and the initiatives they have both undertaken.

Processes

They continue to discuss how their firms are improving efficiency, staff development and the quality of services they provide.

Growth

Lastly, both Kennedy and Griggs explore what growth looks like for them and how they successfully keep up and achieve balance when growing.