The Nonprofit Show

Nonprofit Donor Data Is a Gold Mine. Here’s How to Dig!


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If you've ever wondered whether your nonprofit fundraising data is a treasure chest or a digital junk drawer, Greg Warner is here with a flashlight, a map, and a pickaxe. In this entertaining conversation, Greg—CEO of MarketSmart and creator of the Fundraising Report Card—joins host Julia Patrick to dissect the murky waters of metrics and help nonprofits move from guesswork to grounded strategy.

Greg kicks off with the backstory: MarketSmart’s 17-year evolution into a marketing automation firm helping nonprofits identify, qualify, and steward major and legacy donors. ‘The Fundraising Report Card’, born from this journey, now offers nonprofits a simplified yet powerful lens into donor behavior—showing not just what happened, but what it means.

Here’s the twist: until now, this tool has been free. But with over 27,000 users and a mountain of benchmark data, Greg’s team is rolling out a more robust version—with peer comparisons so relevant, they make national averages look like vague horoscopes.

And it’s about time. “Relevance creates resonance,” Greg shares, “But irrelevant data creates dissonance.” Nonprofits have long been running on emotional narratives and gut instincts. Greg invites you to reframe the conversation using donor lifetime value, retention data, and institutional memory—all quantified, all visual.

Julia comments how too many development pros spend two days prepping board reports for seven minutes of attention. Greg’s fix? Collaborative tools baked into the new version of the app, enabling real-time, cross-functional dialogue. Because why silo data when you can democratize it?

Want to stop flying blind and start mining gold? This episode is your blueprint.

 00:00:00 Intro and welcome to Greg Warner
 00:01:13 What is the Fundraising Report Card?
 00:03:56 Gut instinct vs. meaningful metrics
 00:06:33 Leaky buckets and donor attrition
 00:08:34 Who really uses the data—and how
 00:10:36 Collaboration tools and institutional memory
 00:12:14 Why clean data matters
 00:14:07 The power of relevant peer benchmarks
 00:16:34 Lifetime value explained
 00:18:54 Emotion vs. analytics in fundraising
 00:22:22 Donor files and hidden gold
 00:27:16 Final thoughts and educator access 


#FundraisingData #DonorAnalytics #TheNonprofitShow

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