In Episode 075 of Now We're Talking, we discuss the use of a specific question for mitigating people's emotional, anxious responses to change or uncertainty.

In Episode 074 of Now We're Talking, we discuss the importance of absorbing and diffusing emotions, especially in group work, and how we can suspend discussions to allow spaces for emotions to be heard and felt and understood, and the transformative impact of these practices on relationships.

In Episode 073 of Now We're Talking we discuss a four-step process for persuading a difficult audience that is likely to resist your requests.

In Episode 072 of Now We're Talking we discuss the four main tasks for anyone in a managerial or supervisory position: Building through a vision; Responding to crises; Repairing, improving, maintaining, and sustaining decision-making processes; and Building and maintaining strong interpersonal bonds.

In Episode 071 of Now We're Talking, we discuss the importance of diffusing negative feelings in communicative interactions, particularly through face-saving, repair attempts, and de-escalation.

In Episode 070 of Now We're Talking, we discuss the importance of helping others improve their communication skills by asking them one important questions - "What did you get out of that?" - to help them reflect on and improve their strategic ability to produce effects on others.

In Episode 069 of Now We're Talking we discuss why and how emotions always bias reasoning, and how master communicators always act in response to emotions instead of ignoring them.

In Episode 068 of Now We're Talking we talk about how the word "we" maps the world and creates forms of identification and division that can influence our communicative interactions.

In Episode 067 of Now We're Talking we discuss authenticity and how authentic and inauthentic communication affects our interactions.

In Episode 066 of Now We're Talking we discuss the difference between not-at-issue content in a statement and at-issue-content, and the ways in which the social meanings of not-at-issue content help create meaning.