In Episode 065 of Now We're Talking, we discuss the difference between transmitting information and creating meaning, and why good communicators focus more on meaning and less on information.

In Episode 064 of Now We're Talking we discuss the damage done by forms of emotional invalidation, and how to recognize when invalidation is happening and why we should try validation instead.

In Episode 063 of Now We're Talking we discuss the importance of balancing warmth and directness in our embodied communicative interactions and why balancing warmth and directness will have profound effects on others.

In Episode 062 of Now We're Talking, we offer a composite picture of effective leadership by showing how a leader can balance five main relational communication practices with five main functional communication practices.

In Episode 061 of Now We're Talking, we discuss how a leader can catalyze an effective deliberation and how important that skill is.

In Episode 060 of Now We're Talking, we discuss the importance of listening for and living in uncertainty. Leaders that seek out closure often make bad decisions, and leaders that are able to calmly live with ambiguity often make better decisions.

In Episode 059 of Now We're Talking, we discuss the opposite of making distinctions - affirming or acknowledging a person's view of the world and how powerful those acts can be.

In Episode 058 of Now We're Talking, we discuss the importance and the power of making careful distinctions, and how distinctions can produce effects on audiences and reframe conversations.

In Episode 057 of Now We're Talking we discuss the three main modes of producing trust, and how critical trust is to persuasion.

In Episode 056 of Now We're Talking we discuss the basic structure of an effective apology, and why apologies that pivot to intentions don't work. We also discuss how to produce trust after you've hurt someone.