Now What? Podcast

In this episode of the Now What? Podcast, Glenn Sharp reminds managers of a simple truth: you don’t have to do everything on your own.

Through the lens of the Situational Leadership (SLII) Model, Glenn explains how effective leaders adjust their management style based on the developmental level of each employee. Every team member is at a different stage — and great managers know how to meet them where they are.

The Four Developmental Levels:

• D1: Low competence, high commitment — an eager new hire who needs direction and structure.

• D2: Some competence, low commitment — learning the ropes but losing confidence.

• D3: Moderate to high competence, variable commitment — capable but still needs support and motivation.

• D4: High competence, high commitment — the dependable expert who thrives on autonomy.

Glenn challenges leaders to think differently about where they invest their time. Most managers focus on D1s and D2s, trying to fix problems or build confidence. But what if you spent more time developing your high performers (D3s and D4s) — the people driving most of your results?

By coaching, empowering, and delegating to your strongest team members, you create a culture of accountability and growth. The best leaders know how to balance development and delegation — and lead every employee where they are.

Learn more at readnowwhat.com or subscribe on YouTube: Now What? Podcast Feed.

In this episode of the Now What? Podcast, Glenn Sharp takes on one of the most important—and most overlooked—responsibilities of leadership: building and protecting team culture.

Culture isn’t something created by a company handbook. It’s defined at the micro level, by the manager. Every day, leaders shape how their teams feel, act, and perform.

Glenn shares two unforgettable stories that show the difference a manager makes. One Speedway store felt lifeless—like something had died inside it. Another, nicknamed “the party store,” was full of energy, positivity, and higher sales. The difference was leadership.

He asks the question every manager should reflect on: Would you want to work for you?

Through this conversation, Glenn covers:

• How complacency quietly destroys team culture—and why the enemy of culture is mediocrity.

• How to find and celebrate bright spots—your best performers—and enlist their help in setting the tone.

• The role of peer pressure as a powerful motivator for accountability and performance.

• How to handle culture resistance—when one person refuses to get on board, protecting the team sometimes means letting them go.

• Why ignoring poor performance sends the message that “average is acceptable.”

If you’re ready to build a culture where people thrive, hold each other accountable, and never settle for good enough, this episode will challenge and equip you to lead that change.

Learn more at ⁠readnowwhat.com⁠

Now What? Podcast | Episode 4 – Leading Through Change: Understanding the Human Side of Growth

Is it possible to change behavior without going through some sort of discomfort? The short answer: No.

In this episode of the Now What? Podcast, Glenn Sharp unpacks the Change Curve of Human Behavior — a practical framework every manager can use to guide their teams through resistance and into commitment.

Using relatable examples (including one from the golf course ⛳️), Glenn explains why growth always comes with a period of challenge — and how great leaders can help their teams navigate it with clarity, patience, and purpose.

The Change Curve:

1️⃣ Neutral

2️⃣ Initial Excitement

3️⃣ Denial

4️⃣ Resistance

5️⃣ Exploration

6️⃣ Commitment

Good leaders don’t avoid resistance — they recognize it as part of the process. Just like in golf, growth takes practice, not quick fixes. Buying a new $700 club doesn’t make you better overnight — but investing time in lessons and practice does.

Glenn also poses a key leadership question:“If you don’t change in the next five years, what will your organization look like if you keep doing the same things?”

The answer?

+ Competitors will pass you.

+ Progress will stall.

+ Opportunities will fade.

That’s why great leaders encourage ideas for change — even when not every idea gets implemented, the act of engaging the team moves the organization forward.

Chapters:

0:00 – Intro

5:00 – The Change Curve of Human Behavior

7:00 – Resistance

8:50 – How This Relates to Golf

10:00 – The Key Question Leaders Must Ask

11:08 – Encouraging Ideas for Change

13:05 – The Now What? Book

Get Glenn Sharp’s book Now What?: https://www.amazon.com/Now-What-Promoted-Individual-Contributor/dp/B0FJZRX3TM/

Subscribe to the Now What? Podcast: https://www.youtube.com/@NowWhatPodcastFeedLearn more: https://readnowwhat.com

#leadershiptips #changemanagement #leadershipdevelopment #emotionalintelligence #teamleadership #managertraining #leadershippodcast #nowwhatpodcast #organizationalchange #leadershipjourney #newmanager #golfandbusiness #golf #management #newmanager

Great managers don’t just understand the work—they understand people. In this episode of the Now What? Podcast, Glenn Sharp explores how Emotional Intelligence (EQ) and the 4 Dichotomies of the Myers-Briggs framework can transform how you lead, communicate, and motivate your team.Using the AMA Emotional Intelligence Framework, Glenn outlines the four key areas that shape great leadership:+ Self-Awareness – Recognize your emotions, triggers, and strengths.+ Self-Management – Stay composed and intentional under pressure.+ Social Awareness – Read the room and understand others’ perspectives.+ Relationship Management – Build trust, influence outcomes, and manage conflict productively.He then connects these EQ principles to the 4 Myers-Briggs Dichotomies—Extravert / Introvert, Sensor / Intuitor, Thinker / Feeler, Judging / Perceiving—revealing how each affects communication, decision-making, and teamwork. Understanding these differences allows managers to guide conversations proactively, reduce tension, and build stronger relationships.In this episode, you’ll learn:+ How EQ drives leadership success.+ How the 4 Dichotomies explain why people act and react differently.+ Ways to apply Self-Awareness and Self-Management in daily leadership.+ How Social Awareness and Relationship Management create trust and accountability.+ How to lead with empathy and clarity using personality insights.Whether you manage one person or an entire organization, this episode equips you to lead with emotional clarity, confidence, and connection.📌 Chapters:0:00 – Intro and Summary1:19 – Emotional Intelligence (EQ)3:44 – The 4 Dichotomies of Myers-Briggs4:30 – Extravert / Introvert7:46 – Sensor / Intuitor10:33 – Thinker / Feeler13:04 – Judging / Perceiving16:24 – EQ + Personality Summary & ApplicationNext StepsGet Glenn Sharp’s book Now What?: https://www.amazon.com/Now-What-Promoted-Individual-Contributor/dp/B0FJZRX3TM/Subscribe to the Now What? Podcast: https://www.youtube.com/@NowWhatPodcastFeedLearn more: https://readnowwhat.comJoin the conversation: Which of the 4 Dichotomies do you find most challenging to manage—and how do you adjust your leadership style to connect with different personalities?#LeadershipTips #ManagementAdvice #EmotionalIntelligence #LeadershipDevelopment #TeamLeadership #MyersBriggs #PersonalityTypes #ManagerTraining #NowWhatPodcast #LeadershipJourney #SelfAwareness #RelationshipManagement #NewManager

As a manager, your time is your most valuable resource. But here’s the truth: too many managers spend their time putting out fires instead of investing it in training, delegation, and proactive leadership.In Episode 2 of the Now What? Podcast, Glenn Sharp — leadership coach, keynote speaker, and author of Now What? — breaks down the difference between being proactive vs. reactive, and shows why investing your time today creates more capacity, stronger teams, and better results tomorrow.Green Line = Investing Your Time | Red Line = Spending Your TimeThis episode will help you:

• Stop wasting time on tasks others can do — and start leading at the right level
• Use situational training and pre-shift meetings to proactively prepare your team
• Handle conflict early to avoid bigger problems later
• Understand the true power of delegation
• Ask the key leadership question: “Is this the best use of my time?”

Glenn also shares the top two reasons people leave their jobs — and how managers can prevent costly turnover by investing time in their people.Whether you’re a new manager learning the ropes or an experienced leader juggling multiple priorities, this episode will give you practical strategies to lead smarter, not harder.Chapters:0:00 – Intro & Episode 1 Recap1:00 – Proactive vs. Reactive Graph3:55 – The Key to Management4:55 – Where Do You Spend Your Time? Situational Training7:10 – Getting Ahead of Negativity8:34 – The Power of Delegation11:34 – Top 2 Reasons People Leave Their Jobs12:40 – Opportunity Cost of Your Time15:50 – Episode 3 PreviewNext StepsGet Glenn Sharp’s book Now What? on Amazon: https://www.amazon.com/Now-What-Promoted-I...Subscribe to the Now What? Podcast for weekly episodes:    / @nowwhatpodcastfeed  Learn more at our website: https://readnowwhat.comShare in the comments: What’s one way you could invest your time more wisely as a manager this week?#LeadershipTips #ManagementAdvice #NewManagers #LeadershipDevelopment #ExecutiveCoaching #TeamLeadership #TimeManagement #DelegationSkills #ManagerTraining #NowWhatPodcast

Most managers are told that the key to success is focusing on results. But here’s the truth: results don’t happen by chasing numbers — they happen when you change the way people think and behave. In the very first episode of the Now What? Podcast, Glenn Sharp — leadership coach, keynote speaker, and author of Now What? — breaks down a mindset shift every manager and leader needs to understand: Thoughts → Behaviors → Results When you change the way people think, you shape their behaviors. When behaviors change, results naturally follow. This episode is designed for:

• New managers asking “Where do I start?”
• Experienced leaders looking to build stronger, more resilient teams
• Executives who want to create sustainable growth without burning out their people
• Anyone who believes leadership is more about people than just numbers

• Why focusing on results alone often leads to burnout and short-term fixes
• How leaders can shift thinking patterns to inspire lasting change
• The practical framework that connects mindset, behavior, and performance
• Strategies you can apply immediately to become the leader your team needs

Glenn brings decades of real-world leadership experience across industries — from healthcare and education to construction, manufacturing, and financial services. His straightforward style makes complex leadership principles simple, actionable, and practical. What you’ll learn in this episode: Whether you’re managing your first team or leading hundreds, this conversation will help you stop chasing results — and start creating them. Next Steps: Get Glenn Sharp’s book Now What?: Go to Amazon and search Now What? Glenn SharpSubscribe to the Now What? Podcast for weekly episodes:    / @nowwhatpodcastfeed   Learn more at our website: https://readnowwhat.com 💬 Share in the comments: What leadership challenge are you facing right now? We may feature it in a future episode.00:00 - Intro00:46 - Now What? book01:31 - Change the way you think04:25 - Going from friend to boss06:30 - Discipline with Kindness08:20 - First thing to do as a new manager10:44 - Priority alignment12:25 - Proactive vs. Reactive14:46 - Closing, Episode 2 Preview#LeadershipTips #ManagementAdvice #NewManager #LeadershipDevelopment #MindsetShift #NowWhatPodcast #TeamLeadership