Now What? Podcast | Episode 4 – Leading Through Change: Understanding the Human Side of Growth

Is it possible to change behavior without going through some sort of discomfort? The short answer: No.

In this episode of the Now What? Podcast, Glenn Sharp unpacks the Change Curve of Human Behavior — a practical framework every manager can use to guide their teams through resistance and into commitment.

Using relatable examples (including one from the golf course ⛳️), Glenn explains why growth always comes with a period of challenge — and how great leaders can help their teams navigate it with clarity, patience, and purpose.

The Change Curve:

1️⃣ Neutral

2️⃣ Initial Excitement

3️⃣ Denial

4️⃣ Resistance

5️⃣ Exploration

6️⃣ Commitment

Good leaders don’t avoid resistance — they recognize it as part of the process. Just like in golf, growth takes practice, not quick fixes. Buying a new $700 club doesn’t make you better overnight — but investing time in lessons and practice does.

Glenn also poses a key leadership question:“If you don’t change in the next five years, what will your organization look like if you keep doing the same things?”

The answer?

+ Competitors will pass you.

+ Progress will stall.

+ Opportunities will fade.

That’s why great leaders encourage ideas for change — even when not every idea gets implemented, the act of engaging the team moves the organization forward.

Chapters:

0:00 – Intro

5:00 – The Change Curve of Human Behavior

7:00 – Resistance

8:50 – How This Relates to Golf

10:00 – The Key Question Leaders Must Ask

11:08 – Encouraging Ideas for Change

13:05 – The Now What? Book

Get Glenn Sharp’s book Now What?: https://www.amazon.com/Now-What-Promoted-Individual-Contributor/dp/B0FJZRX3TM/

Subscribe to the Now What? Podcast: https://www.youtube.com/@NowWhatPodcastFeedLearn more: https://readnowwhat.com

#leadershiptips #changemanagement #leadershipdevelopment #emotionalintelligence #teamleadership #managertraining #leadershippodcast #nowwhatpodcast #organizationalchange #leadershipjourney #newmanager #golfandbusiness #golf #management #newmanager

Great managers don’t just understand the work—they understand people. In this episode of the Now What? Podcast, Glenn Sharp explores how Emotional Intelligence (EQ) and the 4 Dichotomies of the Myers-Briggs framework can transform how you lead, communicate, and motivate your team.Using the AMA Emotional Intelligence Framework, Glenn outlines the four key areas that shape great leadership:+ Self-Awareness – Recognize your emotions, triggers, and strengths.+ Self-Management – Stay composed and intentional under pressure.+ Social Awareness – Read the room and understand others’ perspectives.+ Relationship Management – Build trust, influence outcomes, and manage conflict productively.He then connects these EQ principles to the 4 Myers-Briggs Dichotomies—Extravert / Introvert, Sensor / Intuitor, Thinker / Feeler, Judging / Perceiving—revealing how each affects communication, decision-making, and teamwork. Understanding these differences allows managers to guide conversations proactively, reduce tension, and build stronger relationships.In this episode, you’ll learn:+ How EQ drives leadership success.+ How the 4 Dichotomies explain why people act and react differently.+ Ways to apply Self-Awareness and Self-Management in daily leadership.+ How Social Awareness and Relationship Management create trust and accountability.+ How to lead with empathy and clarity using personality insights.Whether you manage one person or an entire organization, this episode equips you to lead with emotional clarity, confidence, and connection.📌 Chapters:0:00 – Intro and Summary1:19 – Emotional Intelligence (EQ)3:44 – The 4 Dichotomies of Myers-Briggs4:30 – Extravert / Introvert7:46 – Sensor / Intuitor10:33 – Thinker / Feeler13:04 – Judging / Perceiving16:24 – EQ + Personality Summary & ApplicationNext StepsGet Glenn Sharp’s book Now What?: https://www.amazon.com/Now-What-Promoted-Individual-Contributor/dp/B0FJZRX3TM/Subscribe to the Now What? Podcast: https://www.youtube.com/@NowWhatPodcastFeedLearn more: https://readnowwhat.comJoin the conversation: Which of the 4 Dichotomies do you find most challenging to manage—and how do you adjust your leadership style to connect with different personalities?#LeadershipTips #ManagementAdvice #EmotionalIntelligence #LeadershipDevelopment #TeamLeadership #MyersBriggs #PersonalityTypes #ManagerTraining #NowWhatPodcast #LeadershipJourney #SelfAwareness #RelationshipManagement #NewManager

As a manager, your time is your most valuable resource. But here’s the truth: too many managers spend their time putting out fires instead of investing it in training, delegation, and proactive leadership.In Episode 2 of the Now What? Podcast, Glenn Sharp — leadership coach, keynote speaker, and author of Now What? — breaks down the difference between being proactive vs. reactive, and shows why investing your time today creates more capacity, stronger teams, and better results tomorrow.Green Line = Investing Your Time | Red Line = Spending Your TimeThis episode will help you:

• Stop wasting time on tasks others can do — and start leading at the right level
• Use situational training and pre-shift meetings to proactively prepare your team
• Handle conflict early to avoid bigger problems later
• Understand the true power of delegation
• Ask the key leadership question: “Is this the best use of my time?”

Glenn also shares the top two reasons people leave their jobs — and how managers can prevent costly turnover by investing time in their people.Whether you’re a new manager learning the ropes or an experienced leader juggling multiple priorities, this episode will give you practical strategies to lead smarter, not harder.Chapters:0:00 – Intro & Episode 1 Recap1:00 – Proactive vs. Reactive Graph3:55 – The Key to Management4:55 – Where Do You Spend Your Time? Situational Training7:10 – Getting Ahead of Negativity8:34 – The Power of Delegation11:34 – Top 2 Reasons People Leave Their Jobs12:40 – Opportunity Cost of Your Time15:50 – Episode 3 PreviewNext StepsGet Glenn Sharp’s book Now What? on Amazon: https://www.amazon.com/Now-What-Promoted-I...Subscribe to the Now What? Podcast for weekly episodes:    / @nowwhatpodcastfeed  Learn more at our website: https://readnowwhat.comShare in the comments: What’s one way you could invest your time more wisely as a manager this week?#LeadershipTips #ManagementAdvice #NewManagers #LeadershipDevelopment #ExecutiveCoaching #TeamLeadership #TimeManagement #DelegationSkills #ManagerTraining #NowWhatPodcast

Most managers are told that the key to success is focusing on results. But here’s the truth: results don’t happen by chasing numbers — they happen when you change the way people think and behave. In the very first episode of the Now What? Podcast, Glenn Sharp — leadership coach, keynote speaker, and author of Now What? — breaks down a mindset shift every manager and leader needs to understand: Thoughts → Behaviors → Results When you change the way people think, you shape their behaviors. When behaviors change, results naturally follow. This episode is designed for:

• New managers asking “Where do I start?”
• Experienced leaders looking to build stronger, more resilient teams
• Executives who want to create sustainable growth without burning out their people
• Anyone who believes leadership is more about people than just numbers

• Why focusing on results alone often leads to burnout and short-term fixes
• How leaders can shift thinking patterns to inspire lasting change
• The practical framework that connects mindset, behavior, and performance
• Strategies you can apply immediately to become the leader your team needs

Glenn brings decades of real-world leadership experience across industries — from healthcare and education to construction, manufacturing, and financial services. His straightforward style makes complex leadership principles simple, actionable, and practical. What you’ll learn in this episode: Whether you’re managing your first team or leading hundreds, this conversation will help you stop chasing results — and start creating them. Next Steps: Get Glenn Sharp’s book Now What?: Go to Amazon and search Now What? Glenn SharpSubscribe to the Now What? Podcast for weekly episodes:    / @nowwhatpodcastfeed   Learn more at our website: https://readnowwhat.com 💬 Share in the comments: What leadership challenge are you facing right now? We may feature it in a future episode.00:00 - Intro00:46 - Now What? book01:31 - Change the way you think04:25 - Going from friend to boss06:30 - Discipline with Kindness08:20 - First thing to do as a new manager10:44 - Priority alignment12:25 - Proactive vs. Reactive14:46 - Closing, Episode 2 Preview#LeadershipTips #ManagementAdvice #NewManager #LeadershipDevelopment #MindsetShift #NowWhatPodcast #TeamLeadership