This episode explores why professionalism, certification, and ethics matter more than ever in the IT sector. Diana Giles talks about her rise as a recognized industry leader, the transition from side hustle to full-time business, and the benefits of clear communication for IT consultants. Hear insights from Diana’s teaching career and community involvement!​

Diana also demystifies the need for certifications and the impact of evolving industry standards, all while reaffirming the importance of integrity and raising the bar for IT service providers everywhere.​

Companies, Products, Books Mentioned

• National Society of IT Service Providers (NSITSP): https://www.nsitsp.org/
• Skyline IT Management: https://www.skylineitmgmt.com/
• ASCII Group: https://www.ascii.com/
• Microsoft 365: https://www.microsoft.com/en-us/microsoft-365

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SHOW MUSIC: 

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SHOW INFORMATION: 

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
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