In this episode of MSP Unplugged, we sit down with Nahjee Maybin, CEO of Kenyatta Computer Services, a Denver-based MSP. Nahjee shares how he’s building on the legacy his father began—transforming Kenyatta Computers from a family vision into a thriving IT services company. It’s a powerful story of growth, purpose, and honoring the past while embracing the future of managed services.

Full Video Podcast Link: https://youtu.be/CIJGEDqReaI

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Nahjee Maybin from Kenyatta Computer Services

https://www.linkedin.com/in/nahjee-maybin/

In this episode of MSP Unplugged, we’re joined by Mike DePalma, VP of Business Development at OpenText. OpenText is a global leader in information management software, helping organizations—especially MSPs—securely capture, store, manage, and unlock actionable insights from enterprise data.

Mike walks us through how OpenText is empowering MSPs to leverage cloud, AI, cybersecurity, and automation tools—enabling them to deliver stronger compliance, smarter workflows, and deeper customer trust in an evolving IT landscape.

Full Video Podcast Link: https://youtu.be/ziHrxDwgkrs

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Mike DePalma from OpenText

https://www.linkedin.com/in/michaeldepalma1/

What would a visit to Pax8 Beyond be without a conversation with the legendary Rob Rae? In this episode, Rob joins us to discuss the latest developments at Pax8 and trends shaping the IT services industry. We also dive into why this is the final Pax8 Beyond event in Denver.

Full Video Podcast Link: https://youtu.be/wjb3-pSyUb8

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Rob Rae from Pax8

https://www.linkedin.com/in/robtrae/

In this live episode of MSP Unplugged, recorded at PAX8 Beyond, we sit down with Leonard Dimiceli, VP of Channel at Rythmz.   Rythmz is opening up new opportunities for MSPs in the 5G space, helping providers deliver enhanced connectivity and better customer experiences in challenging environments. Leonard shares how their forward-thinking approach is empowering MSPs to expand their offerings and meet client demands in ways traditional solutions can't.

Full Video Podcast Link: https://youtu.be/dSYr4yEk-pA

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Leonard Dimiceli from Rythmz

https://www.linkedin.com/in/ldimiceli/

In this on-site episode of MSP Unplugged, we’re live from PAX8 Beyond with special guest Dave Meister, Global Channel Leader at Check Point Software Technologies.   We sit down with Dave to talk about the evolving cybersecurity landscape, how Check Point is enabling MSPs to stay ahead of modern threats, and what’s coming next in partner enablement, AI, and threat prevention. It’s a candid, high-value conversation from the expo floor — packed with insight for today’s security-focused MSPs.

Full Video Podcast Link: https://youtu.be/o6OebkAIETY

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

David Meister from Check Point Software Technologies

https://www.linkedin.com/in/davemeister1/

 

In this special live episode of MSP Unplugged, recorded at the TechCon Unplugged Road Show in Chicago, we shift the focus from problems to solutions.   Following our March session in New Jersey where we asked, "What keeps you up at night?", this time we’re talking about what we’re doing to sleep at night.   We dig into the strategies, changes, tools, and mindset shifts we’re implementing to keep operations running smoothly, protect our clients, and take some of the pressure off as MSPs. From automation to smarter client management — this is about staying ahead, staying sane, and getting some well-earned rest.

Full Video Podcast Link: https://youtu.be/1CMU6l_kDrg

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Live from Pax8 Beyond 25 in Denver, CO! In this special on-the-road episode, Rick Smith and Corey Kirkendoll sit down with Juan Fernandez and Paco Lebron to talk about their bold new venture: MSPOgs — a platform built by MSPs for MSPs.   We unpack the origin story of MSPOgs, why the MSP community needs a new kind of leadership, and how this initiative aims to foster collaboration, mentorship, and real peer support. Paco steps away from the co-host mic to share his personal passion behind the mission, alongside Juan's relentless drive to uplift the industry.    If you’ve ever felt like you're building your MSP in a silo — this episode will hit home.   Highlights:

• The vision behind MSPOgs and what makes it different
• How MSPs can find strength through community
• Real stories from the front lines of MSP leadership

 Subscribe for weekly episodes of MSP Unplugged — where real stories meet real strategies for IT pros and MSPs.   #MSP #MSPOgs #Pax8Beyond #ITCommunity #MSPUnplugged #JuanFernandez #PacoLebron #CoreyKirkendoll #MSPLife #MSPLeadership

Full Video Podcast Link: https://youtu.be/pM8fPZc_Wfk

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Juan Fernandez

https://www.linkedin.com/in/1jf/

In this week’s episode of MSP Unplugged, we open up the digital tool bag—not to list brands or promote platforms, but to talk strategy. Whether you’re building your MSP from scratch or re-evaluating your tech stack, this conversation is about making smarter, more sustainable choices.

We dive into the mindset behind tool selection: 🧠 What questions you should be asking 🧰 How to build a flexible, future-ready stack 📉 What happens when you over-tool or under-tool ⚙️ Why integration and workflow should lead the conversation

If you’re serious about efficiency, profitability, and building a business that scales—this episode is your blueprint.

#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness

Full Video Podcast Link: https://youtu.be/Dkyw4rHGRzY

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

Breaking up with a vendor is only the beginning. In this week’s MSP Unplugged, we take you behind the scenes of what happens next. We share how we prepared, planned, and executed the transition to a new vendor—without disrupting service or compromising client trust.

We won’t name names, but we will tell you the exact framework we used to: 

• Evaluate vendors the right way
• Offboard with professionalism
• Onboard with confidence
• Set expectations for support, communication, and service from day one 

If you’re an MSP thinking about switching tools or vendors, this is your playbook for doing it right.

👉 Don’t forget to like, comment, and subscribe for more insights from the front lines of IT!

#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness

Full Video Podcast Link: https://youtu.be/maBBkcez6Tc

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/

In this episode of MSP Unplugged, we break down how we use Microsoft 365 to run a lean, secure, and efficient MSP. From managing clients and automating workflows to enhancing security and collaboration, we share our favorite tools, real-world tips, and proven best practices. Whether you’re just adopting Microsoft 365 or want to take your usage to the next level, this episode is packed with value.

🔧 Tools we use 

       🔐 Security strategies 

       📊 Productivity hacks

       🧠 Lessons from the field

👉 Don’t forget to like, comment, and subscribe for more insights from the front lines of IT!

#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness

Full Video Podcast Link: https://youtu.be/C7kN6nziFro

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Connect with us!

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MSP Unplugged

https://mspunplugged.com/

Paco Lebron from ProdigyTeks 

Email: [email protected]

Rick Smith from Renactus Technology 

Email: [email protected]

Corey L Kirkendoll from 5K Technical Services

https://linkedin.com/in/coreykirkendoll/