On this episode, we're sitting down with Richard Burcher — a true pioneer in legal pricing and profitability. Richard is a New Zealand-born lawyer who spent nearly 30 years in private practice, including seven as a managing partner, before founding Validatum — a consultancy dedicated to helping law firms price smarter and manage profitability with intention. Most recently, Richard has joined Aderant as Vice President of Pricing and Profitability — bringing his decades of expertise to one of the most recognized platforms in the legal tech space.
In this conversation, we get into the evolution of legal pricing, why so many firms are still leaving money on the table, how to have honest scoping conversations with clients, the role of firm governance and partner financial literacy — and as required by law, it seems, we of course delve into what AI actually means for how firms price their work, and how clients must learn to purchase it in the future paradigm.