Technically Legal - A Legal Technology and Innovation Podcast

This episode features Stan Shepard, General Counsel of Atlassian, a leading provider of team productivity and collaboration software. Stan discusses his unique career journey from a finance journalist to the current GC of Atlassian. He shares valuable insights into how Atlassian's legal department leverages the company's productivity software products and AI for maximum efficiency.

Episode Highlights:

[00:00:09]: Introduction and Stan's background - Learn about Stan's journey from finance journalist to lawyer at Charles Schwab, and eventually to his current role at Atlassian.

[00:04:00]: Why Stan transitioned from journalism to law - Discover his motivations for pursuing a legal career, including the desire for greater impact and client interaction.

[00:07:00]: The growth of Atlassian's legal department - Hear how the legal team has expanded significantly alongside the company's rapid growth, particularly during the pandemic.

[00:12:39]: How Atlassian's legal team uses their own products - Stan explains how Atlassian's legal department utilizes Jira, Confluence, and other tools to streamline workflows and improve collaboration.

[00:14:10]: AI routing of legal requests - Discover how AI automates the process of routing incoming legal requests to the appropriate specialists.

[00:17:02]: Atlassian's new AI product, Rovo - Learn about Rovo's search, chat, and agent capabilities, designed to enhance teamwork and efficiency.

[00:23:31]: Advice for legal departments adopting AI - Stan provides practical guidance on how legal teams can effectively integrate AI into their workflows.

[00:24:29]: Responsible AI implementation - Stan emphasizes the importance of approaching AI adoption with a focus on ethical considerations and mitigating potential biases.

[00:28:16]: Atlassian's involvement with BSA | The Software Alliance - Learn about Atlassian's advocacy work in the global software industry and their efforts to shape responsible tech policy.

Key Takeaways:

• Embrace continuous learning: Stan's career path underscores the importance of adaptability and a growth mindset.
• Leverage technology for efficiency: Atlassian's legal team exemplifies how technology can optimize legal workflows and improve collaboration.
• Adopt AI responsibly: Stan highlights the need for a thoughtful and ethical approach to AI implementation.

Resources Mentioned:

• Atlassian: www.atlassian.com
• Jira: Atlassian's project management software.
• Confluence: Atlassian's knowledge management software.
• Loom: Atlassian's asynchronous video messaging tool.
• Rovo: Atlassian's new AI product with search and chat functionality.
• Responsible Tech Review Template: A guide for responsible AI development. (Available on Atlassian's website)
• BSA | The Software Alliance: bsa.org

Connect with Stan Shepard:

LinkedIn: Stan Shepard

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI

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New Era ADR CEO Rich Lee makes a return appearance to Technically Legal to talk about the company’s cutting-edge platform revolutionizing dispute resolution. Rich first came on the podcast in 2021 right as the company launched. Rich discusses the company's mission to provide a faster, more efficient, and cost-effective alternative to traditional litigation and arbitration, the company’s growth and what he has learned from a few years in.

Key takeaways:

• New Era ADR offers a unique platform for resolving disputes in under 100 days, significantly faster than traditional methods.  

• The platform leverages technology to streamline processes, reduce costs, and enhance accessibility for all parties involved.  

• New Era ADR boasts a diverse pool of experienced and qualified neutrals, ensuring fair and impartial resolutions.  

• The company's commitment to innovation is evident in its use of data and technology to drive efficiency and transparency.

Timestamps:

• [00:00:00] Introduction and recap of New Era ADR

• [00:01:30] Discussion of the platform's features and benefits

• [00:05:00] How New Era ADR addresses common dispute resolution challenges

• [00:10:00] The importance of social proof in legal innovation

• [00:15:00] Attracting and recruiting qualified neutrals

• [00:20:00] The neutral selection process

• [00:25:00] Future developments and roadmap for New Era ADR

• [00:30:00] The impact of New Era ADR on various stakeholders

Resources and Links:

• New Era ADR website: https://www.neweraadr.com/

This episode features Matthew Rasmussen, Founder and CEO of ModeOne, which is an app that provides targeted smart phone data discovery. Matt discusses his journey from a psych major waiting tables to landing a job in eDiscovery in its earliest days-- a job that ultimately helped him land jobs in BigLaw for multiple firms running their litigation technology departments. It was when he was working for O’Melveny & Meyers when he had his "light bulb moment" that led to the creation of ModeOne, a solution addressing the challenges of efficient data collection from mobile devices.

Matt explains how ModeOne works, its benefits over traditional digital forensic collection methods, and how it addresses concerns about evidentiary defensibility. He also highlights the various use cases for ModeOne beyond litigation, including internal investigations, HR matters, and compliance. The conversation delves into ModeOne's development, its unique approach compared to competitors, and its future roadmap, including internationalization and integrations with other platforms like Relativity.

Learn more about Matt.

Key Discussion Points:

• [0:39] Matt's unconventional path to eDiscovery

• [3:35] The "light bulb moment" that sparked the idea for Mode One

• [9:02] How Mode One works and its advantages

• [11:36] Addressing evidentiary concerns and gaining credibility

• [19:19] Expanding use cases beyond litigation

• [22:48] iOS and Android certification process

• [23:31] Apps and data supported by Mode One

• [25:18] Mode One's built-in review tool and Relativity integration

• [28:04] Future roadmap and upcoming features

Jason Heinze originally wanted to be an architect but got into disability law after taking over his father in law’s practice. To establish his client’s disability claims, he would have them manually enter daily notes into a pain journal, but he often had difficulty getting clients to consistently maintain the journals because they might forget and it was a completely manual process.

He thought to himself, there has to be an app for that, but when he looked, he found some that were close, but not exactly what he needed. So, he created his own and called it ClaimData. By using the app, disability claimants can now make pain journal entries via a web app and it will also remind them to enter it. 

ClaimData uses a progressive web app model for efficiency and cost-effectiveness. ClaimData integrates with case management systems and plans to expand into personal injury and workers' compensation. The app aims to simplify the evidence-gathering process for attorneys, making it easier to prove disability cases.

Amanda Tuminelli, Chief Legal Officer for the DeFI Education Fund, visits the podcast to discuss her role with the organization and its objectives. (What is DeFi? It is shorthand for Decentralized Finance and the backbone of DeFi is blockchain technology and smart contracts.)

The DeFi Education Fund is a nonpartisan research and advocacy group working to explain the benefits of DeFi, achieve regulatory clarity for the future of the global digital economy, and help realize the transformative potential of DeFi for everyone.

Amanda goes in depth into the DEF’s areas of focus:

• Research and Advocacy

• Policymaker Education

• Messaging for Crypto Companies

• Research about Blockchain Issues and Regulations

• Providing “Legal Firepower” to Crypto Causes; and

• DeFi Project Best Practices

Amanda also discusses how lawyers can pursue a career in crypto and why that wasn’t the case a few years ago. It’s not only an option now because the industry is more mature, but also because of the openness of those in the crypto world and their desire for passionate individuals to join them. To get a job in crypto law, Amanda emphasizes the importance of understanding the technology and finding projects of interest. 

So how did Amanda get to the DEF? She started out as a securities and white collar crime lawyer, but a case came along that would change her career trajectory. She was working for Kobre and Kim, a law firm focused on disputes and investigations, when the firm was hired by a client accused of running an illegal crypto mining scheme. To get up to speed on the case and get her client out of jail, she had to dive deep into learning about blockchain technology and that is when she caught the bug. A few years later, a friend and former college friend contacted her about joining the legal team at the DeFI Education Fund and she took them up on it.

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI

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AffiniPay is historically a fintech company with a big presence in legal. Their flagship product is LawPay used by law firms to bill clients and accept payments. Dru joined the company in 2021 and right around that time, the company ventured beyond the world of payment software and acquired MyCase, which is law practice management software used by law firms to keep all case details and documents in a single location, keep track of tasks and streamline client communications.

Growing up, Dru wanted to be a lawyer because she comes from family of lawyers, including her father. She studied law at the University of Chicago, but after a couple of gigs with law firms, she figured out that maybe the law wasn’t for her.

So, she finished her MBA and went to work for Boston Consulting. After a few years as a consultant, she needed a break, and, being somewhat of a foodie, she went to work in the kitchens of some of New York's finest dining establishments.

She took lessons learned from the kitchen into her later work as a co-founder of a baby monitor start-up and ultimately roles as CEO of the property management company Grace Hill and now AffiniPay.

In this episode, Dru talks about:

• Joining AffiniPay and its mission

• The company’s acquisition of MyCase and expansion into practice management software

• Affirm, AffiniPay’s Buy now, pay later product and its impact

• The company’s AI plans and integration within the platform

• Core responsibilities of a CEO and what has surprised her in her role as a CEO

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Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI

A conversation with Lucas Moskowitz, General Counsel for financial services company Robinhood. Launched in 2013, Robinhood’s stated mission is to "democratize finance for all" by making it easy for investors to start investing with a few bucks rather than having to be a high roller. Key to this effort is the fact that Robinhood offers commission-free trading and also provides access to cryptocurrencies.

The discussion covers various topics, including:

• Robinhood’s Mission: Lucas explains Robinhood's mission to democratize finance by breaking down barriers to investing and making it accessible to everyone, regardless of their financial background.

• Lucas’s Career Path: Lucas shares his unique career journey, transitioning from big law to the SEC, Capitol Hill, and eventually Robinhood. He emphasizes the importance of diverse experiences in shaping his perspective.

• Regulation in the Financial Industry: Lucas advocates for a data-driven approach to regulation, striking a balance between investor protection and fostering innovation and access.

• Crypto & Blockchain: The potential of crypto and blockchain technology is explored, with Lucas highlighting their role in making financial markets more efficient.

• Education: The importance of educating investors about making sound investment decisions and also educating legal professionals about emerging technologies like blockchain and tokenization of assets.

Stay in the know:

• Want to keep up to date about new episodes? Technically Legal Update List.

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A conversation with Matthew Veale, a European Patent Attorney and UPC Representative at PatSnap, an app that provides users with a comprehensive and user-friendly platform to conduct patent searches. Matthew discusses his experiences from work as an attorney in private practice and a stint at the UK Patent Office before joining PatSnap.

Matthew will discuss:

• The future of AI in patent searches: How PatSnap's new AI component is transforming years of knowledge into a 10-second search.

• AI's capabilities in analyzing and classifying images: Why AI can outperform humans in these tasks.

• The impact of AI on legal practice: Assisting attorneys in understanding patent data and improving client communication.

• The role of AI in due diligence: Enhancing efficiency without replacing human expertise.

• Want to keep up to date about new episodes? Technically Legal Update List.

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This episode involves two people with very distinguished careers. Bridget M. McCormack who now heads the American Arbitration Association (AAA) and Colin Rule, the founder of ODR.com just acquired by The AAA.

Bridget has served in just about every role you can in the legal industry. She started her legal career in legal aid and as a public defender handling trials and appeals. She then moved to teaching law school, first at Yale and then Michigan.

After her stint as an educator, she decided she wanted to help foster even more change and won a seat on the Michigan Supreme Court where she ultimately ascended to the position of Chief Justice. Fast forward to 2023 and she took the helm of the AAA.

One of Bridget’s biggest initiatives at AAA is bringing tech into the arbitration process and that is where Colin Rule comes in. He founded an online dispute resolution (ODR) company, about 15 years ago that ultimately became ODR.com which the AAA just announced it was acquiring.

To say that Colin is an ODR OG is an understatement. He literally wrote the book on ODR way back in the early days of the internet. Ebay brought him on board in the early 2000s where he headed up the company’s ODR function.

In this episode Bridget and Colin discuss: 

• AAA's acquisition of odr.com: The strategic partnership between AAA and ODR.com to revolutionize dispute resolution.

• AI's transformative role in dispute resolution: How AAA is using AI internally and through external tools to improve efficiency and accessibility.

• The future of dispute resolution: A vision for a more accessible, efficient, and user-friendly system that leverages technology and data.

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI

Dr. Heidi Gardner of the Harvard Business and Law Schools joins the podcast to talk about about latest book Smarter Collaboration and the importance of collaboration in legal teams and in all organizations generally.

Smarter Collaboration is Dr. Gardner’s second book and a follow up to Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos. Both books are helpful to those in law because much of Dr. Gardner’s research is based on the many years she studied collaboration in professional service firms, including many law firms.

Why is collaboration across different disciplines and business units important? As Dr. Gardner explains, most importantly, it creates better client outcomes which improve revenues and profits. But collaboration doesn’t just help make clients happy and improve the bottom line, it also fosters diversity and reduces enterprise risk.

Dr. Gardner has cold hard data that supports her conclusions: Back in the 1970s, 60% of US patents were awarded to individual inventors. Nowadays, that numbers has reversed. The vast majority of patents are issued to teams and the more diverse the backgrounds of those teams, the more successful their innovation.

Editing and Production: Grant Blackstock

Theme Music: Home Base (Instrumental Version) by TA2MI