On the M/A/R/C®

We should never underestimate the impact of simple gestures on customer loyalty. In this week's episode, Merrill shares a recent experience that left quite the impression. Music: Elmore Heights by Blue Dot SessionsRead a transcript of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

Each baseball player in the Majors gets to add their own style to their at-bat with a choice of walk-up song. Have you ever thought about what yours would be? In this week's episode, Merrill shares his own top three choices. Let us know yours!

Music: Elmore Heights by Blue Dot Sessions

Read a transcription of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

Good customer service is good business. In this week's episode, Merrill shares about a recent experience in order to underscore the importance of a well-run customer service department in relation to a company's success.

Music: Walking Shoes by Blue Dot Sessions

Read a transcript of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

What are some inventive ways you've found to increase sales? In this week's episode, Merrill ponders if a recent inconvenience was actually part of a bigger business strategy.

Music: In the Back Room by Blue Dot Sessions

Read a transcript of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

Everyone makes mistakes. What matters is how we handle the situation. In this week's episode, Merrill discusses how to turn a mistake into a catalyst for better success.

Music: Elmore Heights by Blue Dot Sessions

⁠Read a transcript of this episode⁠. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

How big is your list of things you want to do when you have the time? In this week's episode, Merrill talks about changing your mindset to make things happen.

Music: Three Stories by Blue Dot Sessions

Read a transcript of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

What are your secrets to winning a game, securing a project, or snagging a candidate over the competition? In this week's episode, Merrill shares why the answer is as simple as A B C.

Music: Walking Shoes by Blue Dot Sessions

Read the transcript. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

What are some fun memories you've experienced while going through old stuff? In this week's podcast, Merrill shares about something he wrote decades ago.

Music: Elmore Heights by Blue Dot Sessions

Read a transcript of this episode⁠. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

In this week's episode, Merrill talks about the significance of the number 2.58. Can you guess what it means?

Music: In the Back Room by Blue Dot Sessions

Read a transcript of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.

What is a milestone that you're proud of? In this week's episode, Merrill talks about some impressive streaks and what it takes to set and achieve such goals.

Music: Walking Shoes by Blue Dot Sessions

Read a transcript of this episode. Transcripts are powered by Wordibly -  Delivering fast, accurate marketing research transcripts in 48 hours or less.