One Next Step: Management Tips & Tools for Small Business Owners

In this Bonus Next Step, John Duisberg shares how building a great employee experience helps businesses attract quality talent, and how leaders can best communicate their unique culture to prospective employees.

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67% of employees say burnout has worsened during the pandemic, so it’s more important than ever for leaders to prioritize the employee experience. In this episode, John Duisberg, co-founder of Cooleaf and host of “The Great Retention,” will break down some of the common problems he’s seen when it comes to employee experience, and he’ll share practical steps leaders can take to better engage their team members and improve retention in the process. 

Leaders who listen to this episode should feel convinced that experience and engagement are something they need to focus on, and they should each walk away with at least one practical action step that’s applicable for their business. 

Welcome to episode 118 of One Next Step.

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Even the most capable working professionals struggle with self-doubt, costing themselves time, money, opportunities, and their reputations.

In this special episode, Lisa interviews Tricia, focusing on her approach to helping leaders harness their grit and trust their gut so they can defeat self-doubt, gain confidence, and make progress on their priorities.

Welcome to this episode of the One Next Step Podcast.

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In this Bonus Next Step, Mike Byam explains how leaders can give recognition that resonates with employees and makes them feel appreciated but not create a sense of entitlement.

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For leaders dealing with hiring and retention issues, employee recognition is probably not their top priority. But Mike Byam believes it should be. In this episode, he’ll explain why recognition is vital for a healthy work culture, and he’ll break down the specific types of recognition and communication that today’s employees are looking to receive from their employers. 

Leaders should walk away from this episode with a clear understanding of why recognition matters, as well as actionable steps they can take to build recognition into the routines of their business.

Welcome to episode 117 of One Next Step. 

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In this Bonus Next Step, Tony & Kristina Ebel share the biggest lesson they’ve learned about relationships from running a business together.

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Many business owners who hire a virtual assistant expect that it will help them stay organized professionally, but people don’t always realize that working with a VA can also empower you to build a healthier personal life. This is especially true for today’s guests, Tony and Kristina Ebel, because they are spouses who run two successful businesses together. Tony and Kristina are the owners of The Pediatric Experience, which includes both a brick and mortar and an online business.

In this episode, Kristina and Tony will talk through some of the biggest challenges they’ve faced while building their businesses, and they’ll explain how hiring a BELAY virtual assistant has helped them grow both individually and collectively. 

Welcome to episode 116 of One Next Step.

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In this Bonus Next Step, Kim Stone shares with LZ a few key signs that it might be time to step into something new.

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As someone who’s spent 25 years advancing through the top organization’s in sports and entertainment, including the Miami HEAT and Golden State Warriors, Kim Stone is an expert at seeking out new challenges and opportunities within her organization. In this episode, Kim is going to explain how she balances staying hungry for new opportunities with enjoying the present and conserving her energy to lead for the long haul.  Welcome to episode 115 of One Next Step.

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In this Bonus Next Step, Bruce Ackerman talks about the most important things you can do to create a lasting partnership with your new VA right from the start.

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