One Next Step: Management Tips & Tools for Small Business Owners

Many leaders wait until they’re completely overwhelmed to start delegating, but hiring someone before you reach that point can help you build a more successful working relationship.  In this episode, BELAY CEO Tricia Sciortino talks with Chick-fil-A operator Rob Herold and his BELAY virtual assistant, Mindy Brewer. Rob and Mindy share practical insight about the process of onboarding and beginning to delegate to a VA. They also explain how their partnership frees Rob up to focus on the things he does best. Whether you’re currently working with a VA or you’re considering hiring one but aren’t sure if you’re ready, this episode is full of valuable information.  Welcome to episode 106 of One Next Step. 

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As a leader, you’re responsible for setting the tone when it comes to your team’s productivity. But in a culture where many of us confuse busyness for productivity, it can be difficult to find the daily rhythms and structures that help you and your team accomplish your most important tasks.  In this episode, BELAY CFO Lisa Zeeveld talks with Director of Marketing Amy Appleton about four strategies leaders can use to be more productive with their time, physical space, meetings, and delegation. They share practical tips for becoming a better delegator, setting up a physical space that’s conducive to productivity, structuring meetings for maximum effectiveness, and more. Welcome to episode 105 of One Next Step. 

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When you work with other people, hard conversations are inevitable.  In this episode, Lisa talks with Krisha Buehler and Lori Friedman from BELAY about the framework they use when having difficult conversations, and they’ll talk through the specific approaches they would take in three different workplace scenarios. This conversation will be full of information that listeners can start implementing in their own conversations right away. Welcome to episode 104 of One Next Step. 

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Strong relationships are one of the keys to building a great company culture, especially for remote or hybrid teams. In this episode, BELAY CFO Lisa Zeeveld shares a few key hacks for leading with empathy, setting clear expectations, and creating a culture where feedback is encouraged.  Whether you’re new to working with hybrid teams or you’re an experienced leader who just wants to learn more, this episode is full of practical advice and insight.  Welcome to episode 103 of One Next Step. 

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When you’re looking to grow your business, the answer is usually less about working harder and more about delegating effectively. That’s why Stacy Tuschl is so focused on helping business owners stop getting in the way of their own growth.  In this episode, Stacy shares practical advice leaders can use to start delegating, creating more accountability among team members, and setting up systems that allow the business to keep running smoothly. If you are feeling burnt out or overworked, or you’ve been trying to grow and just can’t seem to make it happen, this episode will provide some valuable but simple next steps you can take.

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Social media and email marketing are powerful tools for reaching new customers and prospects, but using them effectively requires a shift in perspective. To talk about this topic, we’re joined by Kevin Jennings, owner of Junction 32.   Kevin will share some practical tips for making the most of your social media presence, measuring your marketing success, and helping people transition from followers and subscribers into customers. If you’re a business owner who’s struggling to get traction with social media and email marketing, or you don’t have a strong online presence yet and want to get started, this episode is full of great advice. 

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In this episode, One Next Step is hosted by Tonia Benas, BELAY’s Talent Acquisition Recruiter & D&I Committee Co-Chair, and Beth Thompson, BELAY’s HR Generalist. They will talk about the importance and value of diversity and inclusion in business, and they’ll also explain BELAY’s journey in making this topic a priority.  The audience should feel motivated to help make their workplace more diverse, and they’ll have the strategies and resources to do just that.  Welcome to episode 100 of One Next Step. 

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In this episode, LZ and Tricia will talk to busy leaders about the importance of taking time off.  Too many leaders and business owners go so hard that they don’t take time for themselves. LZ and Tricia will help leaders understand why vacation time is so important, both mentally and physically. And they’ll explain some strategies and techniques leaders can use to help them implement healthy processes that allow them to get away. Welcome to episode 99 of One Next Step. 

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Harris III is a professional illusionist, speaker, storyteller, and entrepreneur. He is passionate about helping solopreneurs move out of their old life and old ways of thinking and find the new life they want to live. His transformation map and concept of the Wonder Switch are life-changing tools for entrepreneurs.

If you are an entrepreneur or leader who feels stuck and possibly unmotivated, this episode is just for you.

Welcome to episode 97 of One Next Step.

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