- Uptime Health acquired Dental Whale, a company that aimed to be a one-stop solution for dental practices
Dental Whale had multiple offerings, including equipment sales, service technicians, training and education, practice transitions, and a dental savings networkUptime Health acquired Dental Whale's network of service technicians, who are independent contractors or franchiseesThe acquisition allows Uptime Health to ensure quality control and provide high-quality service to dental practices Uptime Health acquired Dental Whale and is repurposing its components to fit within the Uptime Health framework.The acquisition of Dental Fix allows Uptime Health to improve its service network and support its clients and manufacturing partners.Uptime Health is building a vocational school for dental equipment repair technicians in partnership with an existing school that specializes in medical equipment repair.The Front Office Rocks tool, acquired from Dental Whale, provides training for front desk individuals in dental practices.Uptime Health aims to be a surge resource for distributors and manufacturers, providing service support and data to help them improve their products and inventory management.Rumors and misconceptions surrounding the acquisition include Uptime Health becoming competitive with distributors and manufacturers, which is not the case.Uptime Health is focused on improving the service and maintenance of dental equipment and providing valuable data to the industry.Chapters
08:15 Challenges and Feedback on ADSO Conference
24:16 Uptime Health's Acquisition of Dental Whale
26:23 Dental Whale's Offerings and Challenges
45:31 Addressing Rumors and Misconceptions
53:52 Being a Surge Resource for Distributors and Manufacturers