In this episode of Unfiltered Vet Discussions, the panel delves into operational efficiency in veterinary practices, focusing on improving appointment processes. They discuss the challenges of appointment flow, emphasizing the need for better team coordination and resource integration. The conversation highlights the importance of starting with the end goal in mind when creating efficient processes. The panel also previews an upcoming Vet Partners resource on team utilization, aimed at improving efficiency and productivity post-COVID. They share insights on streamlining processes, setting clear goals, and fostering efficient client interactions. The importance of consistent client communication and marketing is also emphasized to align expectations with reality.