In this episode of Unfiltered Vet Discussions, Kelly, Peter, and Phil tackle the complex topic of change in veterinary medicine—from crisis-driven pivots to proactive innovation. They explore why the vet industry resists change, the psychological and neurological barriers involved, and what it takes to build teams that embrace transformation. From curbside care to AI and neurodiversity, the hosts highlight real-world shifts and strategies for creating resilient, forward-thinking veterinary teams. Whether you're navigating leadership, burnout, or your next big decision, this episode offers a grounded and thought-provoking guide for growth.

In this episode, Peter is joined by Dr. Sam Bowden, veterinarian and founder of Accelerate Practice Academy. Together, they explore how Dr. Bowden transformed struggling practices into thriving, high-profit businesses. With no formal business training out of veterinary school, Dr. Bowden shares how mentorship, mindset, and strategic planning helped him overcome financial setbacks and build lasting success. From Australian work-life balance to five core profit levers, this conversation offers practical, global insights for practice owners ready to lead smarter, not harder.

In this episode of Unfiltered Vet Discussions, the panel dives into recent travels and dream destinations, reflecting on bucket list experiences and the importance of making memories through exploration. From castles in Scotland to concerts in Manchester and even reflections on Antarctica, the discussion highlights how travel shapes perspective and rejuvenates the veterinary spirit. The conversation also explores the value of creating a bucket list, encouraging young veterinarians to pursue ownership, and building legacy hospitals. It’s a motivating reminder to embrace adventure—personally and professionally.

In this episode, the panel examines how acknowledging both personal and professional milestones can enhance veterinary team culture. From career growth stories to everyday achievements, such as work anniversaries, they highlight how consistent appreciation fuels morale and retention. The discussion also dives into how leadership plays a vital role in supporting team well-being through intentional, meaningful gestures, proving that small wins can lead to a big impact.

In this episode of Unfiltered Vet Discussions, the panel explores how workplace culture shapes everything from patient outcomes to team dynamics. The conversation covers the importance of defining values, building psychological safety, and taking intentional actions to create a positive and productive environment. With insights on balancing business metrics with team well-being, the panel highlights how small, consistent gestures from leadership can have a lasting impact on trust, engagement, and clinic success.

The panel discusses essential marketing strategies for veterinary hospitals, focusing on how to effectively engage both new and existing clients. They emphasize maintaining a strong online presence through platforms like Facebook, Instagram, TikTok, and Google Ads, while also highlighting the importance of community involvement through local events and parades. The conversation explores the value of authenticity in marketing, responding to reviews, and optimizing a Google Business Profile for visibility. The panel wraps up by underscoring the importance of a dedicated marketing team to ensure consistent and impactful outreach.

In this episode of Unfiltered Vet Discussions, the panel dives into the power of hope as a leadership trait. They explore how embracing character strengths like humor and optimism—through tools like Dr. Phil Richmond’s coaching—can help veterinary professionals face imposter syndrome, client challenges, and self-doubt. From NBA inspiration to personal reflections, the conversation highlights how leading with hope and positivity fuels resilience and strengthens team dynamics.

In this episode of *Unfiltered Vet Discussions*, the panel explores the essential role of veterinary practice managers and how their leadership impacts every aspect of a clinic. From handling everything from HVAC issues to client care, practice managers juggle a wide range of responsibilities that keep operations running smoothly. The conversation highlights the value of certified managers, the importance of delegation versus doing it all, and the need for clear job descriptions, trust, and mutual respect across the team. Ultimately, the episode emphasizes that empowering practice managers is key to improving practice efficiency, staff satisfaction, and overall clinic success.

In this episode of Unfiltered Vet Discussions, the panel explores how employee Net Promoter Score (eNPS) surveys can provide valuable insights into team engagement and workplace culture. They share how anonymous feedback reveals both strengths and areas for growth—like communication and accountability—and how outside perspectives can help translate survey results into real improvements. The conversation emphasizes the importance of proactive leadership and continuous feedback in building a supportive, high-performing veterinary team.

In this episode of Unfiltered Vet Discussions, the panel explores how workplace culture shapes everything from patient outcomes to team dynamics. The conversation covers the importance of defining values, building psychological safety, and taking intentional actions to create a positive and productive environment. With insights on balancing business metrics with team well-being, the panel highlights how small, consistent gestures from leadership can have a lasting impact on trust, engagement, and clinic success.