Make your follow-up process more strategic and tactical with Michelle Pelletier!
In this episode, we have an insightful discussion with Michelle Pelletier, CEO of MDprospects, about the importance of patient follow-up for an ophthalmology practice.
Michelle and our co-host Guido Piquet cover several critical areas of patient follow-up, including the different levels of patient follow-up, automating the follow-up process, trends in patient follow-up, and how follow-up impacts the patient's overall experience.
She emphasizes the importance of prioritizing leads for follow-up and provides actionable insights to help you develop a better follow-up process for your practice.
Listen now to gain insights into the critical role of patient follow-up in ophthalmology practice.