Robert Kramer, president & founder of Nexus Insights, speaks with Susan Ryan about something Kramer knows very well: the seniors housing industry. Kramer, who founded the National Investment Center for Seniors Housing and Care (NIC) and now serves as its strategic advisor, has lots to say about the pandemic's impact on the industry as well as the opportunities it presents.

Kramer, who draws from his experience as a state legislator, explains why he thinks the pandemic is a "huge opportunity" that would be shameful to waste. He also notes that those who work in the field should be proud of the great work they are doing.

Finally, find out why he believes that boosting community-based services will be good for nursing homes and how we shouldn't lose sight of the importance of preventing social isolation and loneliness among elders during a crisis.

Find out more about Kramer's company, Nexus Insights here: https://www.nexusinsights.net/