Order of Operations

To wrap up the series on employment, Libby and Nicki chat with Jodi Joostberns from the top performing Mathnasium ownership group on internal promotions. They explore what career paths look like in their organizations as well as when internal promotions go well and how to avoid them going poorly!

In the second to last episode of the series, Libby and Nicki review 2 articles on employee retention. Learn some practical ways to keep your team engaged and meet Libby's new friend!

On episode 3 of 5, Libby brings her rockstar team member Youngkun (Center Director and regional trainer) to discuss training for new and veteran employees as well as high and low performers!

In part 2 of 5, Nicki and Libby discuss the interview phase of the hiring process. Hallie Gammon, Personnel Director for another multi-unit Mathnasium Learning Center organization, joins to share best practices from her experience!

Nicki and Libby are joined by Casey Daveldek, Talent Coordinator for the Temple team, to discuss recruiting the top candidates with a strong online presence and the top recommended platforms. Learn how to have a great profile that brings candidates to "swipe right"!

Starting out with a review of some facts and statistics, Nicki and Libby lay out the basics of burnout then get into their own experiences with work related stress. Annette, the artist and advocate behind "TheBurntOutBrain", joins them for a conversation about her Instagram account and community. They then wrap up with Problems of the Week submissions!

Nicki and Libby offer two conflicting... well, actually, complimentary perspectives in the role that data plays in decision making. They'll discuss big decisions they've made as well as interview Sam Larimer from another multi-center Mathnasium group on how he uses data in his strategy and leadership.

Innovation can be tricky when part of a franchise. Often you are given bounds by which to operate, but many times you need to break new ground to be successful. In this episode, Libby and Nicki discuss ways their teams have innovated, when you should start innovating, and tips to help you begin. They also interview Derek Pipkorn who has been part of Mathnasium for 2 years and has been pushing back boundaries the whole time!

Nicki and Libby break down the formula for being a great leader by sharing best practices and stories of where they have gone wrong in the past. In this episode, they discuss:

Effective communication with your team

Developing a clear company vision

The difference between authority and leadership

Establishing connections with your key players

Empowering and enabling your team to get the job done

Technical knowledge

Hear all about who the ladies behind Order of Operations are! Find out how they met as well as some honest first impressions. As the start of their podcast journey, find out the start of their Mathnasium journeys, pivotal moments and what they do now.