What do you do if you feel like an employee isn’t listening to you? What do you do if they disagree with you? Conversation expert Debra Roberts believes that the impact of listening and creating trust through disagreements is key. Taking responsibility for your role as a leader is also imperative. So what should those conversations look like? Learn more in this episode of Negotiations Ninja. 

Outline of This Episode

• [2:03] Learn all about Debra Roberts
• [2:57] Communicating through disagreements
• [6:43] Take responsibility for your role as a leader
• [8:09] Shared belonging as an organization
• [10:57] How to communicate when nothing’s changed 
• [12:13] Important conversations leaders need to have
• [15:59] Simple things that can be done to create trust
• [19:25] Navigate change by building relationships first
• [23:27] Learn about The Communication Protocol

Resources & People Mentioned

• Debra Roberts’ Articles on Inc.com

Connect with Debra Roberts

• The Relationship Protocol Book
• The Relationship Protocol Website
• Connect on LinkedIn
• Follow on Instagram

Connect With Mark

• Follow Negotiations Ninja on Twitter: @NegotiationPod
• Connect with Mark on LinkedIn
• Follow Negotiations Ninja on LinkedIn
• Connect on Instagram: @NegotiationPod

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