The Big Themes:

• The Colonial Pipleline hack: Wake-up call for boards and C-Suites. I’ve worked in utilities industry several times, and a hack in your OT system can kill people.
• Industry networks are not new: Banks have been ‘clearing’ checks and ‘settling’ securities trades for hundreds of years. Remember “Bank Americard.” But these new industry clouds take industry networks to completely new levels.
• Sadin’s Law of industry differentiation (80-10-10 Rule): It’s about process, not system application. 80% horizontal process, 10% industry jargon, 10% organizational culture and practice.
• Channel conflict looming: For every dollar spent on software you spend three dollars implementing it. VARs/ISVs have been valuable channel partners for decades.

The Big Quotes:

“It’s been a great time to be in this business. And it’s a wonderful time to be a consumer of all this stuff.”

This episode is brought to you by BMC Software.

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