The rise of technological consumption models throughout the industry has been revolutionary for businesses. Being able to utilise services on a more flexible basis has been hugely popular. Microsoft have seen huge success in this area with their Office 365 platform including communication tools such as Skype for Business. Often, however, customers were looking for more from Skype for Business and now one of the UK's leading distributors have teamed up with global cloud communications provider NFON to offer an enhanced service. The new Skype for Business as a Service offering will allow customers to leverage the full power of Skype alongside the communication enhancements offered by NFON's integration. In this episode of Out Loud we hear from both Westcoast and NFON to understand more about the new service and how it can benefit customers.