UCaaS and CPaaS platforms are some of the most innovative within the communications market and can enable some real benefits for organisations that leverage them fully. One of the most desirable attributes for a business is that of agility, allowing them to react quickly and decisively in their often competitive industries. UCaaS and CPaaS platforms can really assist to create agile structural models for business and in this episode we look at how they can do this. Ribbon Communications have an intense focus on helping their customers and partners to achieve agile processes so are the perfect guest to join Patrick on the podcast for a deep dive into how they do this.