Outcomes Audio

Storytelling That Endures

Why the best ministry stories invite others into the mission.

As The Salvation Army approaches 150 years of ministry in the United States, I have reflected often on what allows certain stories to endure. Some lessons are unique to our organization. Others, I believe, apply to every Christian leader seeking to engage supporters, inspire teams and advance kingdom impact.

Dr. Dale Bannon is the National Community Relations & Development Secretary (Director) and National Spokesperson for The Salvation Army USA. He leads national fundraising, brand awareness, and communications for The Salvation Army USA. With more than 20 years of nonprofit leadership experience, he has served in executive roles across development, operations, and community relations. He holds a doctorate in Executive Leadership and lives in Northern Virginia with his wife, Carol, and their son, Joshua.

The Human Premium

Why authentic voices still win trust in the age of AI

As AI content multiplies, audiences increasingly reward the opposite of blending in: a real person speaking plainly, with something at stake. A donor, volunteer, reporter or stranger scrolling past a hundred identical posts all respond to a voice that could only belong to one specific person, not a template doing the same work for everyone else.

Anna Hutsell is passionate about assisting organizations to overcome internal and external challenges. At Guardian, Anna has been heavily involved in work for churches, colleges, public figures, ministries, and more, addressing issues such as privacy, reputation management, lawsuits, miscommunication, employment, social media, and financial errors. 

Equipping All-In Staff Teams

The power of being all-in with time, talent, and treasure

Equipping staff teams for excellence requires more than tactical training; it demands a cultural shift where generosity becomes the norm. Time, talent, and treasure are the three pillars of this commitment, each reflecting a deeper surrender to Christ.

Chris McDaniel (MBA, Liberty University) is the author of Ignite Your Generosity and Steward Leaders Rise: A 21-Day Devotional to Ignite Transformational Stewardship. As Chief Revenue Officer at vTECH io and a stewardship advocate, he serves on the Leadership Advisory Board for Mission Increase and the Advisory Council for Christian Leadership Alliance. Chris and his wife Jennifer live in Bradenton, FL, where they disciple their family and community in generous living. Learn more at www.igniteyourgenerosity.com or https://stewardleadersrise.com.

Equipped for the Calling Ahead

The role of continuing education in your leadership journey

Christian leaders often feel called by God to step into leadership. That calling, however, does not always come with a sense of being fully equipped... For some leaders, this journey of equipping may also include pursuing more formal academic study.

Dr. Brittany Kretz is Director of the Master of Arts in Organizational and Global Leadership at York University. At York, she equips current and future leaders through Christ-centered leadership programs. She is passionate about helping leaders grow in both competence and calling. Through teaching, writing, and curriculum design, she encourages others to pursue lifelong learning as an act of faithful stewardship.

High-Trust, High-Performing Teams

Building a persistent system of trust at Echoing Hills

If you are a CEO or a leader weary of the "flavor of the month," I challenge you to stop looking for a quick fix. You cannot microwave trust, and you cannot build a high-performing team on buzzwords alone. You need data, a roadmap, and the courage to start at the top.

Tim Neville is President and CEO of Echoing Hills, a nonprofit serving over 900 Ohioans with developmental disabilities. Since 1991, he has led with a mission to serve and advocate for marginalized individuals. Tim holds degrees from Pensacola Christian College and Roberts Wesleyan College and serves on the OPRA Board. 

Daniel Hallak, PhD, is nationally recognized as a premier facilitator who specializes in growth strategy, leadership development, and organizational performance. He also helped launch WiLD Leaders Inc., a company that creates high performing organizations through high-trust teams and cultures. His work has been featured by TED and in Forbes and Psychology Today. His newest book, ⁠The Trust Circle⁠ (Wiley, July 28, 2026) equips leaders with tools to stand the test of time.

Equip to Flourish

Building a culture that attracts and retains exceptional ministry leaders

Equipping your team is not ancillary to your mission. It is central to it. When organizations create cultures grounded in faith, servant leadership, recognition, and intentional development, they strengthen not only their teams, but also their long-term ministry impact.

Ed Fry is President/Founder of FaithSearch Partners, elevating executive search and leadership advising for Christian organizations since 2007. With locations across the country, FaithSearch serves nonprofits, media, educational institutions, healthcare organizations, ministries, and faith-oriented businesses.

Staff Discipleship

Developing a culture of continuity & succession

By imprinting biblical discipleship principles into this leadership responsibility, The Staff Discipleship Model was born. The Staff Discipleship Model offers ministries a sustainable, biblically rooted framework for continuous growth.

William (Bill) Tom is the CEO and Co-Founder of Ministry Transitions. Bill has served in executive leadership in marketplace businesses, church, and parachurch ministries for over four decades focusing on sustainable growth and leadership transitions. He cofounded Ministry Transitions in a response to his calling to help church and parachurch ministries and their leaders, to do successions well that results in the church being “Multiplied, NOT Divided.” For more information, connect with him on LinkedIn.

R.E.S.T. and Rise

A sacred contradiction for leaders carrying too much

When leaders break, organizations tremble. Families ache. Communities fracture. The fallout spreads far beyond the individual. But maybe there’s another question worth asking: What happens when you R.E.S.T. and rise?

Nathan Lagrange is the Executive Director of Oasis Rest International. Nathan and Tricia have been married for 30 years with 4 children and 3 grand babies. With over 25 years of pastoral and nonprofit leadership, Nathan is honored to through Oasis Rest International help thousands of Christian leaders discover R.E.S.T. makes a better story. You can connect with him at [email protected].

Equipping Beyond Orientation

Building a culture of continuous growth

Organizations that thrive are those that intentionally create a culture of continuous growth. At First Baptist Church of Glenarden International (FBCG), we have learned that equipping people is ultimately about stewardship.

Kimberly Robinson, CCNL, is Director of Human Resources at First Baptist Church of Glenarden International in Maryland, where she has served since 2007. She has more than 20 years of HR experience and specializes in organizational development, leadership growth, and building systems that help ministries thrive. Connect with Kimberly at: [email protected].

How are They Wired?

Applying The 6 Types of Working Genius for your team.

The 6 Types of Working Genius, developed by Patrick Lencioni, gives Christian nonprofit leaders a practical framework for equipping people well. It helps leaders understand how each team member is naturally wired to contribute to work.

Aaron Stroman is a nonprofit consultant with Stroman & Associates, where he helps Christian and nonprofit leaders strengthen board governance, fundraising, strategic clarity, and team health. He is a The 6 Types of Working Genius Certified Facilitator and works with organizations to build healthier, more productive teams.

(You’re invited to download Stroman & Associates free publication “Why Good Employees Leave Great Companies.”)