Outside the Treatment Room

What things does a beauty business need to get right? We have split the podcast into three sections,  

1)  Invest

Invest in yourself, invest in your business and invest in your staff

2) Don’t sell yourself short  

Don't offer highly discounted sales to try  to entice clients to come in

Make sure your services are priced correctly

3) Show your passion. 

Be excited about what you do and it will show and be passed on to your clients.

If you would like to have a free 30 minute call to discuss how to improve your business please reach out at [email protected]. Follow us on IG and FB @Rosegoldlearning

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

Why are you not getting clients and how can we change this?

In this episode we discuss why clients are not coming in and some methods to bring them in.

Why do we as business owners not know how to get clients in?

No body taught us! We have a lack of business awareness; 

We assume that if we open a business and offer popular services, clients will come.

Build an amazing reputation.

I would love to be part of your journey.Just reach out when you are ready.Follow us at Rosegold Learning on IG and Facebook and there are many things coming out soon.  We will have some business courses and (maybe even a collaboration with other amazing industry leaders) so please follow along with our journey. 

www.facebook.com/rosegoldlearning

www.instagram.com/rosegoldlearning

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

Brazilian waxing can be the most terrifying service but the most wonderful.  You will never get a dedicated, loyal client like the client who’s Brazilian area you treat!  Though this is not a video but  Brazilians definitely have been my specialty for years and it is a course I developed and teach.

Many of you have asked for tips to do the perfect Brazilian wax.  Once you master this it is one of the most sought after services with the most loyal clients.  In this episode we talk about 10 tips to master the brazilian wax.

10- Education

9- Make your client feel comfortable

8- Let your client know what to expect

7- Please don't comment on their bodies

6- No matter their size they can get a brazilian

5- When a client talks about a bad experience, listen

4- Keep learning

3-  Incorporate Retail

2- Keep Notes

1- Be thankful

If you would like some info about our training classes please email us at [email protected], text Connie at 613-884-7160 or go to rosegoldlearning on ig or fb

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

Why are reviews important?

What happens when you get a bad review?

What can we do to increase your reviews

• Have amazing customer service
• Ask for the review
• Make it easy for clients to leave a review
• ... and more

Follow us at 

www.facebook.com/rosegoldlearning

www.instagram.com/rosegoldlearning

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

In this episode we talk about the trifecta of the ideal service

1) most profitable service

2) you are the expert

3) it's your most popular service

Having this combination gives you that sweet spot of the perfect service.  We want you to earn the most money per hour because you are the best at the service and it's the most popular on your menu.  

If you would like some help with tweaking your ideal service send us at message at [email protected]. We would be happy to chat!

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

Our clients have the power to choose any service provider or business, so why would they choose you? How do you stand out from the competition? 

We will talk about three  

different ways to stand out  

1) Branding

2) Social media

3) Building your niche

If you would like any help with your business please contact us at [email protected].  Follow our training page at:

www.facebook.com/rosegoldlearning

www.instagram.com/rosegoldlearning

Our spa page

www.facebook.com/spaolivia

www.instagram.com/spaolivia

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

Has your client ever told you that your prices are too expensive? We all have gone through it.  This episode will go over some methods to respond to these clients. 

We have broken it down to four methods.

1. Agree with the client.  We are more expensive and we are worth it!
2. Don't get frustrated when clients as for a discount. It is not a personal attack on you.
3. Clients who want to purchase but don't have the money.  Method to break up payments.
4. Politely walk away.  Not all clients can purchase and that is ok.

If you are looking for help with your business please reach out at [email protected].  We always offer a free no obligation zoom call for 30 minutes.  

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

How to personalize the best customer experience

In this episode we discuss two ways to tailor your clients customer experience uniquely to them.

1) Understand your client- Take the time to truly listen and learn about their needs, preferences, and pain points.  

2) Seek regular feedback- Encourage clients to provide feedback on their experiences with your service. 

Our clients crave personal attention.  Giving them customized service will increase your sales and  keep your clients loyal  

If you would like some help with how to create the best customized customer experience for your clients please reach out to Connie at [email protected] or text Connie at 613-884-7160

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

Today’s podcast was inspired from a quote I read online. It said.

"Dear small business owner,

Just because it’s out of their price range does not mean it’s overpriced.  You have to make a profit or you don’t have a business!"

you are allowed to make a profit and to have a successful business you have to make a profit.  Lately there has been alot of talk about laser hair removal treatments and the reasons that the prices are being driven down.  How do you compete with a spa that has "cheap" prices?  Listen in :)

If you are looking for help with pricing your service I would be happy to offer a free, no obligation 30 min call.  Follow us at 

www.facebook.com/rosegoldlearning

www.instagram.com/rosegoldlearning

or text Connie at 613-884-7160 

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!

This is the last part of three part mini series called Actionable Ways  to bring in Clients.

In part 1 we discussed how to get client quickly.- in less than 30 days.  Part 2 we discussed gaining clients over a 6 month period and todays’ episode will be about long term goals of a one year period.  

We are separating todays episode in three parts

1 Define your audience

2 Craft your brand story

3 Plan your year

Thank you for tuning into this episode of the Outside the Treatment Room podcast!

Connect with Us:

• Instagram: www.instagram.com/rosegoldlearning
• Facebook:  www.facebook.com/rosegoldlearning
• Email: [email protected]

If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

Stay inspired and keep growing!