Outside the Treatment Room

Outside the Treatment Room

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Outside the Treatment Room episodes

  • How to sell when you are not "salesy"

    How do we improve our sales when we are not “sales people”?  Make no mistake, this is a sales job.  Whether we are doing services for our clients or recommending retail it is all sales.  But it doesn't have to be "Salesy".  We talk about successful businesses such as Mary Kay Cosmetics and Zappos and what kind of sales philosophy they used then interpret that in our own sales journeys.  

    We discuss how we can create an amazing sales experience for our clients.  

    If you are looking for information regarding mentorship and our upcoming sales courses please reach out to [email protected].  

     

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    13 min
  • How to gain clients in a recession

    Most of us are in a recession.  This podcast goes over the ways to gain new clients in a recession as well as nurture the clients you have.  

    Give your clients value, rather than discounts. 

    Let people know about you.

    Update your webpage

    Take care of your existing clients

    Stay out of Crisis mode!

    Put a loyalty system in place

    Diversity income streams

    Know that you are not alone!

     

    If you would like to reach out please send me an email at [email protected] or text Connie at 613-884-7160

     

      

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    11 min
  • Overcoming client objections and turn a no into a yes!

    This episode is about overcoming objections and changing that no into a yes to get the sale. 

    Are we unintentionally creating objections ourselves? How do we deal with customer objections?

    Have you had these thoughts?

    • My clients can't afford this
    • They are going to say no so I won’t even ask.

    Some of our client's objections are:

    • I can't afford it! Of course this is number one!
    • I don't think this will work for me

    We work through these objections and work towards a sale that is beneficial for both you and your client.

    Remember, it's not just about selling products; it's about understanding and meeting your customers' needs. 

     

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    11 min
  • Should your existing clients be charged more than new clients?

    This week's episode is about my pet peeve.  Should your existing clients be charged more than new clients? Why do some businesses only offer discounts to new clients? 

    New customers get better deals because companies need to offer discounts to encourage you to join. How do they make up for these costs? The existing, loyal clients pay more! How does this work? 

    Why do some clients stay and some clients shop around?

    Learn about how to improve your Customer acquisition Costs (CAC)

    Want to set up a free 30 minute business coaching call? Send an email to Connie at [email protected] or text Connie at 613-884-7160.   

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    11 min
  • 4 Steps to Engaging Posts

    This week's episode we go through 4 steps to engaging social media posts

    1. Start a conversation
    2. Share emotions
    3. Sense of urgency
    4. Share the love

    As small business owners we only have limited time.  Most of us to all aspects of the business so your social media should be targeted as much as possible to your ideal client.  

    If you need help finding your ideal client or have other business development questions let's set up a free zoom call.  Just email me at [email protected] or text me at 613-884-7160 

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    11 min
  • How to prepare for Black Friday

    This week's episode is about Black Friday but the strategies can be used towards any sale or event.

    We have split the podcast in three sections:

    1. Preparation
    2. During the event
    3. Post sale

    1) In prepping for your sale:

    • Get Started.  
    • Plan your dates
    • What will you  sell?   
    • How to add value to your services
    • Think like a customer

     

    2) During the Event:

    • online sales page
    • Be prepared for questions.
    • Make sure someone (usually you!) is available to deal with issues.  
    • Have an email prepared for anyone who purchases so they know what to expect after purchase. 

     

    3) Part three: After the event

    • Prepping for next year
    • Be public with your thank you's
    • Measure your sales
    • This week's quote is a line from a Taylor Swift song! :) :)

     

    If you would like to set up a free 30 minutes business coaching virtual call or ask any questions simply text me (Connie Holm) at 613-884-7160

     

     

     

     

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    13 min
  • Why do clients choose your business over others? Hint Hint, it's you!!

    Why do clients choose your business over another? Hint hint, it’s you!

    Something I always ask my coaching clients is why would someone choose your business over another? 

    Why are they really coming to you? It’s your personality, it’s your service, it’s your connection.It’s the way you greet them, it’s the way you ask about their family, it’s the way you make them feel comfortable, it’s the way you make them laugh, it’s the way you listen. It’s your special combination!

    Listen to this week's podcast to learn about how to make your clients feel valued. 

    If you would like more info about how to bring more clients in contact me for a FREE business coaching consultation by emailing Connie at [email protected] or texting 613-884-7160.  I'd love to hear from you!

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    10 min
  • Is your business making a profit?

    Our goal is to increase your profits.  Here are six ways!

    #1 Beware of The loss leader

    #2 Choose the services you offer carefully.

    #3 The 80/20 rule

    #4 lower your expenses

    #5 retail 

    #6 Value your time

     

     

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    11 min
  • If business was easy we would all be rich

    Sometimes we need to talk things out to feel better.  Being a business owner is hard.  Listen in for a few tips to improve our week.

    In this week's podcast I'm feeling down with my business due to the recession. I want you know to that we all have these feelings of frustration and feeling drained.  My goal in this podcast is to help you improve your business and make you more profitable. The bonus I receive  is it is an outlet for me and I get inspired and motivated.  Know you are not alone and I am here for you.  If you want to reach out even just to vent send an email to [email protected].  

    Bonus is there are two mentions of Harry Styles as he was my inspiration this week :) :)

    Thank you for listening xo

    Connie

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    9 min
  • What problem does your business solve?

    What problem does your business solve? Lately it’s been tough fighting for our share of time/ space in the market making it even more important to know what your business brings to your clients. 

    Define the problem that you want to solve for your clients

    Provide specialized services

    Make it easy for clients to book in and buy from you

    Put yourself in your client's shoes

    Hone in on your brand identity

     

     

     

     

     

     

    Thank you for tuning into this episode of the Outside the Treatment Room podcast!

     

    Connect with Us:

    • Instagram: www.instagram.com/rosegoldlearning
    • Facebook:  www.facebook.com/rosegoldlearning
    • Email: [email protected]

    If you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!

    Stay inspired and keep growing!

    10 min

About Outside the Treatment Room

From the publisher's feed

This podcast is about the business side of the beauty biz. Whether you are finishing school or looking for a second career we are here to make you laugh and improve your business. We want you to earn…