You may be right, but people won’t listen to you. How do you break through the resistance when people are listening to their hearts and not their heads? Becky says you need to tread carefully and you can still win them over.

Links: Training Difficult People - http://store.bobpikegroup.com/training-difficult-people/

Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a-train-the-trainer-field-guide/

Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2

And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos