Parts Hold

Welcome to Part 2 of 2 of our Parts Hold series with Cliff and Christian! In today's episode, we dive into the top strategies used by leading parts departments across the United States. Whether you're looking to optimize your inventory, boost customer satisfaction, or improve your department’s efficiency, these insights from the best in the business will help you stay ahead. Tune in for expert tips, real-world examples, and actionable advice to take your parts department to the next level!

Welcome to Part 1 of 2 of our Parts Hold series with Cliff and Christian! In today's episode, we dive into the top strategies used by leading parts departments across the United States. Whether you're looking to optimize your inventory, boost customer satisfaction, or improve your department’s efficiency, these insights from the best in the business will help you stay ahead. Tune in for expert tips, real-world examples, and actionable advice to take your parts department to the next level!

In today's episode, hosts Christian and Cliff dive into the evolving role of parts managers in the automotive industry. As technology and automation continue to reshape the landscape, we explore whether parts managers will remain a vital part of operations or if their roles will transform entirely. Join us for an insightful discussion on the future of this crucial position in the industry.

As we shift gears towards 2025, the landscape of automotive parts departments is evolving rapidly. From digital transformations to sustainability mandates, the new rules are set to redefine how parts departments operate, manage inventory, and serve customers. Join us as we explore the cutting-edge changes on the horizon, including advanced inventory management systems, the impact of electric and autonomous vehicles on parts demand, and the growing importance of eco-friendly practices.

In this episode of Parts Hold, Christian and Coach Cliff welcome special guest Coach Dustin "Gator" to uncover the hidden strengths of independent auto shops. Discover how these insights can transform your Dealership's Parts Department operations. From inventory management to pricing strategies and targeted marketing, learn how to boost your bottom line by adopting the best practices of successful independent shops. 

In this episode of Parts Hold, Christian, Coach Cliff, and Kaylee unpack the recent CDK outage that affected thousands of Dealerships. Learn how successful Parts Departments navigated this crisis and discover key strategies for Dealership Parts Department contingency planning. From maintaining cool heads to creative problem-solving, our experts share invaluable insights to help you prepare for and overcome unexpected challenges in your parts operation.

In this episode of Parts Hold, Christian and Coach Cliff dive deep into the concept of work-life balance. Drawing from over 25 years of experience in the Parts Department, Coach Cliff shares his hard-earned wisdom on juggling the demands of work and family life. The duo challenges the conventional idea of a perfect 50/50 split and explores what it really means to be fully present and engaged in both arenas. Christian also reveals the key mindset shift that can help Parts Managers succeed professionally without sacrificing their personal lives. Tune in for a candid conversation about rethinking success and finding balance in the fast-paced world of the Parts Department.

Christian and Coach Cliff are back with another episode of Parts Hold, and this time they're joined by a special guest: Coach James Baumer. Coach James is known as the best recruiter in the business, and he's sharing his secrets for building a top-notch parts team. From hitting up tool truck guys and taco trucks for leads to promoting from within, James has some unconventional strategies that flat-out work. Christian, Coach Cliff, and Coach James dive into the importance of hiring with urgency, looking for problem-solvers, and finding folks who fit your culture. They also touch on the age-old question: should your most experienced people be on the front or back counter?

Old school RO scribbles or modern day MPIs - which is better for the parts department? Christian and Coach Cliff debate the pros and cons of everyone's favorite topic. From sloppy handwriting to lost sticky notes, parts quoting used to be the wild west. MPIs brought structure but also complaints of too many screens and not enough time. But could this "necessary evil" actually be the parts department's best friend? Discover how MPIs could be your secret weapon for efficiency, accountability, and believe it or not, more sales in the latest Parts Hold!

Join hosts Cliff and Christian as they delve into the complex world of parts department management, spotlighting the top 5 inventory mistakes that can cost departments time, money, and customer satisfaction. In this insightful episode, our special guest, Kaylee Felio, an industry expert with years of hands-on experience, shares her invaluable insights and practical tips to help parts departments avoid common pitfalls.

Kaylee's Website: www.partsedge.com