Hey everyone! We're taking a short break this week and re-releasing our most popular episode. On today's episode of Parts Hold, Cliff and Christian go over the most important aspects of keeping your Parts Department clean and organized. Obsolete inventory is a major concern and the best way to overcome this atrocity is by keeping your parts department organized.

Gear up for an enlightening conversation that goes beyond the nuts and bolts of car maintenance. Tune in to Parts Hold and discover the chemical wonders that make the automotive world tick, all delivered with the trademark wit and charm of your favorite hosts, Cliff and Christian. It's not just about parts; it's about the chemistry that keeps the wheels turning!

Join us on "Counter Culture," a podcast that dives deep into the world of exceptional customer service and the top 5 characteristics that set outstanding counter people apart. Your hosts, Christian and Cliff, are on a mission to uncover the secrets behind those individuals who leave a lasting impression with every interaction at the counter.

Welcome to our latest podcast episode, where we dive into the world of Parts Management for beginners. If you're a brand new Parts Manager looking to hit the ground running, this episode is a must-listen! We'll be sharing three invaluable tips to help you navigate the complexities of your new role and ensure your department runs smoothly. Join us for expert insights and practical advice that will set you on the path to success in the world of Parts Management. Don't forget to subscribe for more valuable content!

On today's episode, we have a very special guest that also happens to be Cliff's friend! Join us as the guys discuss the benefits of wholesale and how they've utilized it into receiving high profits and many promotions within the dealership.

#wholesale #wholesalemarket #carparts

On today's episode, Cliff and Christian talk about some crucial mistake's that parts managers make on a daily basis.

#fail #parts #management

On this week's episode of Parts Hold, Coach Christian and Coach Cliff show off some fancy new Parts Hold merch and talk about staffing your Parts Department. Sometimes we think that hiring more people will solve our problems automatically, but we need to be more strategic about who we hire. Of course you want to have some seasoned veterans, but you also want to have younger folks who are super tech savvy and who can support your pros. Those younger guys can be apprentices to the vets and learn the tricks of the trade. Tune in for all of our recommendations!

On this week's episode of Parts Hold, Coach Christian and Coach Cliff talk about some of the indicators of good health in the Parts Department. One of the biggest giveaways is simply just how cleanly the counter is. If you come over to someone's house and there's clutter, you can see the disorganization in their life. The Parts counter is no different! You also want to hit the sweet spot of obsolete parts and pay attention to lost sales and what customers are asking for. Tune in for our full breakdown!

No, your Parts Dept. doesn't sell parts. It sells something else. If you're really thinking about it, it's about the entire customer experience. You're selling convenience, you're selling availability, you're selling parts knowledge...the list goes on. If you're just focused on the part itself, you're missing the point. The more you can focus on optimizing the customer experience and finding your specific niche, the more successful you'll be.

On this week's episode of Parts Hold, Coach Christian and Coach Cliff talk about strategies to help grow the parts department. First things first, you're gonna want to get away from the store and out into the community. You can sponsor local football/baseball games, car clubs and car shows to get your store's name out there. Plus, it's about time to get into the social media game if you haven't already. Make a Facebook page and list some items you have for sale. You should also take it upon yourself to educate the customer that they can do all of the accessorizing they'll need at the dealership itself! Tune in for Cliff's deep dive into branching out your parts department.