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In the world of doggie daycare, the COVID shutdown should have been an economic disaster. With everyone now working from home, it seems inevitable that daycare services would decrease in demand.
But that wasn’t the case for Kathy Miller, President of Dogtopia - South Bay. In fact, her company not only weathered the storm but actually doubled its profits during the pandemic.
In this episode, she shares the story of the pivot that made it all possible.
- The giveback business model
Going after the right customersStrategies for finding passionate employeesHaving a family plan, in addition to a business planSponsoring a service dogLearn more about the service dog program by emailing Kathy at [email protected] or by visiting dogtopia. com/torrance-south-bay.
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