In our first *international* episode we tap the infinite wisdom of Ken Hughes, world-renowned consumerism expert and 100% Irishmen. Listen as Ken cuts to the chase on why healthcare is stifling its own creativity, leaning too much on measurement, and making change way harder than it has to be. Ken covers the gambit from what young and old consumers want and what healthcare leaders can do to meet them where they are. Oh, and fear. Specifically, why fear can be an interesting lever to pull. 

2030 feels like a long way off but listen as Chris Bevolo, Chief Brand Officer of Revive, shares intriguing trends and some downright scary predictions for where healthcare could go in the not-too-distant future. Drawing from his brand new book, Joe Public 2030, Chris shares with Ryan his thoughts on a hopeful healthcare world, and a not-so-hopeful alternative. 

Bert Miklosi returns with more healthcare-specific trends and predictions. Where is the industry headed? What will the pandemic continue to disrupt? And how can we forge ahead in planning and marketing our brand as we try to crawl out of the last two years?

The first Patient No Longer podcast of 2022 is live! Join our host, Ryan Donohue, as he explores the new year and new trends with Bert Miklosi, Principal of Joseph Brand Consulting. Ryan and Bert have worked together for a decade and they'll debate where healthcare is going from here, and what you can do to stay ahead.

The latest episode of NRC Health’s new Patient No Longer podcast is now live! Join our host, Ryan Donohue, as he chats with Chris Bevolo, Chief Brand Officer at Revive Health, about engaging consumers in the midst of the chaos of COVID-19. This is an episode not to miss, providing resources that will help you build your brand today.

The latest episode of NRC Health’s new Patient No Longer podcast is now live! Join our host, Ryan Donohue, as he chats with Chris Bevolo, Chief Brand Officer at Revive Health, about branding in healthcare. Some helpful documents mentioned in this episode are also attached here. Read case examples for building a post–health system brand, as well as the 2020 Consumer Trends Report. This is an episode not to miss, providing resources that will help you build your brand today.

A replay of our interview with Jeff Shoemate, Chief Marketing and Communication Officer at Allina Health. Jeff joined us on the podcast to discuss how the latest digital technologies can enhance the customer experience.

Join host Ryan Donohue as he speaks with Debra Legan, Vice President of Marketing and Consumer Engagement at PIH Health. This latest episode features a conversation around meeting the customer where they are.