In today’s episode, we’re discussing how the pandemic has changed healthcare. Our market insights found that consumers had generally low expectations for telehealth as it was new and unprecedented. Fortunately, 74% of consumers were highly satisfied with their online experience. Join the conversation with Tom Arndt, former Chief Market Development Officer at Bellin Health Systems.

How do you align 34,000 people? You bring them together around something they care deeply about. CEO of Fairview Health, James Hereford, aligns his colleagues around their desire to care for patients. His leadership is making a meaningful impact in the healthcare industry.

“Why?” is a common question from the consumer. With over 30 years of experience at BVK and a resume of 150+ clients long, Joel English knows how to answer that question best. He’s found that this intersection between the consumer and the organization provides a valuable basis for “why.”

Virtua Health’s mission is quite simple: Be well. Get well. Stay well. Chrisie Scott, Virtua Health’s Senior Vice President and Chief Marketing Officer, is on the podcast sharing how their organization does everything with purpose

This week’s guest of our Patient No Longer podcast is Mike Slubowski, President and CEO, of Trinity Health. Join hosts Ryan Donohue and Brian Wynne as they discuss the importance of language, leadership, and creating connections internally to drive organizational change and what advice to give to newly minted CEOs.

This week’s guest of our Patient No Longer podcast is Mike Slubowski, President and CEO, of Trinity Health. Join hosts Ryan Donohue and Brian Wynne as they discuss the importance of language, leadership, and creating connections internally to drive organizational change and what advice to give to newly minted CEOs.

Ed Rafalski, Chief Strategy and Marketing Officer, BayCare Health System, joins us on the podcast to discuss the healthcare customer journey and innovative strategies to build loyalty.

Dr. Stephen Klasko joins us this week to discuss the future of healthcare. As the President of Thomas Jefferson University and the CEO of Jefferson Health, he is a wealth of knowledge.