People Analytics

Sheila Holman is the VP of Human Resources at the YWCA Nashville and Middle Tennesee and has almost 10 years of experience of working in HR roles.

Sheila is passionate about HR bringing out the best in people by matching them with roles that allow them to thrive, and serving as a safe place to process workplace struggles. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• The best parts of managing a team.
• Transitioning into the non-profit space.
• The difference between internal and external clients.
• The importance of giving everyone in an organization a voice.
• How to approach situations where employees are underperforming.
• The value of getting to know each one of your employees.
• The different desires different generations have.
• The accessibility of communication.
• How to adjust training based on what people need.

Resources:

• YWCA Nashville & Middle Tennessee
• Necessary Endings
• StaffGeek

Connect with Sheila Holman:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Quotables

• 7:21 - “It really became more than a job it became this life fulfilling thing that I do that not only makes money, makes sure I can eat and take care of my child but it’s also something that I can feel good about everyda. I get to hear the stories of these ladies having brand new lives, I get to see these youth grow, I get to participate in all of the wonderful programmes that the YW does, so I’m really happy to blend into that.”
• 10:16 - “You need to know the receptionist, you need to know the assistant, you need to know the janitor, those people have the inside scoop you know nothing about, and their thoughts and their ideas and their messages are just as important as the ones in the department heads as the CEO the COO as they see and know things that maybe the rest of us don’t, so I feel like HR sometimes is the bridge.”
• 15:44 - “It’s scary to admit that I’m not happy, you’re worried that you’re going to offend your boss, your collegues, you’re afraid criticism is going to come back in the form of retalation so I think that being an employer that not only accepts these open conversations but encourages them, like you said the shoulders relax it helps people have less fear in their day to day life too.”
• 24:46 - “Looking at my population that I’m working with what is my biggest struggle? Is it going to be that we have alot of this is their first job and they don’t understand the terminology at all, is my biggest struggle going to be these folks are really busy and they need the quick and dirty. So I think it’s looking at every group and breaking down what are my biggest struggles for this group, if I’m sitting in their seat what do I need to know and why do I need to know it?”

Sarah Livnat is the Head of People at North One and has over 20 years of experience in creating sustainable solutions for customers and communities, with a focus on inclusion and social and economic justice for those left out of the mainstream.

Sarah is an open-minded and adaptive leader and specializes in bringing together communities and building culture. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• How to make connections and build community.
• Ways to improve employee engagement.
• How to build a community in a global team.
• The importance of mental health in the workplace.
• How to have a strategic approach in your communication.
• Having mindful strategic communication when going through layoffs.
• Why transparency is important in the workplace.
• How to utilize surveys to get the best employee feedback possible.

Resources:

• North One
• StaffGeek

Connect with Sarah Livnat:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Quotables:

• 1:19 “I really believe in the power of community to do hard things, together we can always accomplish more than we can alone.”
• 14:43 - “Communication must be very intentional, first of all, communication is very important, you can have the best program that you create in people and culture and you can make it perfect it can be a fantastic benefit that you are providing, you’ve really thought through all the details but if you have not thought through your go to market plan, and I’m borrowing a product management term in terms of taking a new product or service to your clientele if you haven't thought through your marketing plan and delivery on that then you are shooting yourself in the foot, you are handicapping yourself you’ve got to be able to get out in front of people and talk to them about and explain what the benefits of what you’re doing and why you’re doing it and why it’s going to be helpful for them.”
• 25:56 - “Be very focused on who you’re serving and the why behind that and to really think about your employees as your customer.”

Erin Miller is the Vice President of People and Culture at Lulu and is a progressive senior-level human capital professional with expertise across all domains of the modern human resources function.

Erin has a passion for driving innovative people-first strategies and solutions that create business impact. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• How to make people feel included at work.
• Ways to influence your workplace culture.
• The relationship between a coach and their clients.
• Who can benefit from having a coach.
• How coaching is different from mentoring.
• How to find a coach that’s the right fit for you.
• Breaking the habit of people pleasing.
• Investing in marginalized groups you want to uplift.

Resources:

• Lulu
• The Motley Fool
• Untamed
• 
  
• StaffGeek

Connect with Erin Miller:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Mary Dale is a hands-on Human Resources and Operations Strategic Leader at Convivial and has over 17 years of progressive leadership experience in mid to large-size organizations. 

At Convivial Mary is responsible for managing anywhere between 4-21 direct reports and as many as 170 indirect reports. Last year she was awarded the HR Unite Purpose Award and the HR Unite Inspire Award. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• What to look out in the hiring process.
• How to integrate your core values into your business.
• Ways to involve your employees in creating your business’s core value.
• The benefits of having a longer interview process.
• How to structure leadership meetings.
• How to create a safe environment for your employees.
• Ways you can improve the lives of your employees.

Resources:

• Convivial
• EOS
• StaffGeek

Connect with Mary Dale:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Felipe Cofiño is a Senior Finance and HR Executive with over 25 years of experience in Leadership, HR, Culture, DEI, Recruiting, Branding & Training.

Felipe is currently the VP of Human Resources & Organizational Development at Signal Financial Federal Credit Union and is a LinkedIn Content Creator & Coach. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• The difference between a manager and a leader.
• What it’s like when you start working in HR.
• The importance of empathy in HR.
• Why a company's culture is so important.
• How to create a culture of respect.
• How to fire people in a respectful way.
• What quiet quitting is and why it’s happening.
• What quiet firing is and the problems it creates.

Resources:

• Signal Financial
• StaffGeek

Connect with Felipe Cofiño:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Adam Hill is the VP of People at Obsess, where they focus on revolutionizing e-commerce with 3D virtual experiences.

Adam has worked with venture-backed tech startups for over 10 years holding senior leadership positions focusing on operations, people, and business strategy.

Adam has also co-founded several businesses, including a startup accelerator, an e-commerce wine company, and a consulting company. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• The benefits of working with startups.
• How operation experience translates to working with people.
• The most rewarding aspects of working in HR.
• The challenge growth brings to startups.
• What it’s like when a company triples in size.
• How to keep your culture intact when going through periods of rapid growth.
• How to protect employees from burnout.
• How the size of a company affects its culture.

Resources:

• Obsess
• StaffGeek

Connect with Adam Hill:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Jessica Williams is the Vice President of People at Refine Labs where she has responsibility for strategy deployment in their culture practices, talent acquisition, compensation mapping, performance management, employee relations, diversity & inclusion, training, and policy development.

Jessica is a coach as well as an HR executive, has an educational background in psychology and sociology, and was named one of the Top 15 Coaches in Fort Worth, Texas in 2021.

Jessica prides herself in applying her experience in DE&I, leadership development, and project management to help Professionals of Color seeking upward career mobility or new employment opportunities. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• The benefits of working with startups.
• Key areas to focus on when building a culture from scratch.
• Why it’s important to speak to every employee in a startup when starting out.
• How past toxic experiences can shape who you become.
• How different generations respond to inappropriate work behavior.
• The benefits of reducing your team's workload on Friday.
• What it means for an organization to have a holistic culture.
• The benefits of having mandatory minimum time off.

Resources:

• Refine Labs
• StaffGeek

Connect with Jessica Williams:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Rahimeh Ramezany is a Diversity, Equity, Inclusion, and Intercultural Practitioner, who specializes in addressing the experiences of marginalized religious, ethnic, and racial communities in the United States, with a goal of creating change on individual, interpersonal, and institutional levels.

Rahimeh runs her consulting practice to help organizations achieve inclusive spaces and equitable access for all, with a specialization in Muslim inclusion and incorporating religion into existing DEI efforts. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• The importance of being able to bring your full authentic self to the workplace.
• The common stereotypes placed on Muslim women.
• How to break down common biases against Muslims in the workplace.
• The emotional toll DEI work takes on you.
• Where our biases originate from.
• How to tackle interpersonal biases within yourself.
• The difference between being called in and called out.
• How American culture has Americanized language.
• How to use social media to reduce your bias.

Resources:

• Rahimeh Ramezany Consulting
• StaffGeek

Connect with Rahimeh Ramezany:

• LinkedIn
• Twitter
• TikTok
• Instagram
• YouTube

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Adam Reidel has worked in HR for over 20 years and is currently the Head of People at OneScreen.

At OneScreen Adam leads the global people operations in the top human capital role for the organization supporting operations and teams in the United States, Asia, and Europe, and has built the entire people function where none previously existed.

Adam focuses on fostering a culture of transparency, honesty, flexibility, and recognition to reward extraordinary talent with unparalleled opportunities to optimally integrate work and life. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• Lessons HR professionals can learn from the pandemic.
• Why employees should be able to manage their own time.
• The problems with the term ‘work-life balance’.
• Why the 8-hour work week is dead.
• The benefits of moving away from traditional work structures.
• The importance of empathetic leadership and what happens when you don’t lead with empathy.
• How to support people through burnout.
• The difference between checking in and checking up on someone.

Resources:

• OneScreen
• StaffGeek

Connect with Adam Reidel:

• LinkedIn

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email

Andrew Zuckerman focuses on building out the HR function for private, VC-funded tech firms in Chicago.

Andrew currently works at Rentable as the VP of People where he manages the HR department and oversees the culture of the company. Here are a few of the topics we’ll discuss on this episode of People Analytics:

• How employee experience changes when a company reaches over 100 employees. 
• What it means to have a ‘no asshole’ policy. 
• Where the main focus of HR should be. 
• How to use games to make staff feel part of a team. 
• How to keep a strong culture with a completely remote team.
• How to be accessible as a leader. 
• How and when to review with employees if the job is a right fit for them. 
• The problems with performance improvement plans. 
• How to give more power to employees while staying in control. 

Resources:

• Rentable
• Donut
• StaffGeek

Connect with Andrew Zuckerman:

• LinkedIn
• Email

Connect with the host:

• Lindsay Patton on LinkedIn
• Lindsay Patton by Email