This week, Dawn and Kelly chat with Denise Anderson, Tacoma Front Office Coordinator, about managing a lobby and providing stellar customer service. Listen as this 6-year veteran shares her secrets to success!

This week, Dawn and Kelly chat about ways to increase the number of different companies you are contacting in a week. Listen in as we give you simple ways to add new companies to your database!

This week, Dawn sits down with Aaron Spiro, Seattle General Manager, to discuss best hiring and on-boarding practices to ensure you are setting your internal team members up for success.

Join us this week as we discuss best practices for controlling your job board!

Want to learn more about running a professional Skilled Trades desk? On this week's episode, hear from our experts Amanda Zender (Bellingham), Christina Boatright (Kent), and Kerri Shaffer (Tacoma) as they share their tips and best practices. Please be patient with us as we work through our editing challenges

Hear phone interviewing tips from the expert- Dave Kehlor, Frachise Developer in Indianapolis. Dave's region created the phone interview process almost 3 years. Get general tips and statistics from the region that piloted the best practice. This podcast is 20 minutes of great information!

Want to hear some tips and tricks from Top 50 sales reps? Want to know what the new Top 50 rules are? On this week's episode, we cover the new auditing rules for new clients and chat with Top 50 reps Katelyn Huffman (Mount Vernon) and April Grady (Tacoma)

Don't know where to start with Client Safety Inventories? This week Dawn and Tammy Goodell discuss Safety Tours with Washington Worker's Comp expert - Lisa Kramer. Learn who, when, and why from Washington's best!