People – Pioneer Knowledge Services®

Donald Clark is an EdTech Entrepreneur, CEO, Professor, Researcher, Blogger and Speaker. He was CEO and one of the original founders of Epic Group plc, which established itself as the leading company in the UK online learning market, floated on the Stock Market in 1996 and sold in 2005. As well as being the CEO of Wildfire, an AI-driven learning company, he also invests in, and advises Learning technology and EdTech companies.

Describing himself as ‘free from the tyranny of employment’. He has been on the Boards of many private and public organisations; CogBooks, City&Guilds, University for Industry, LearnDirect and BHDF.and currently a board member of AI focussed company Learning Pool. He has worked in schools, vocational, higher, corporate and adult learning, delivering real projects to real learners.

Donald has over 30 years experience in online learning, games, simulations, semantic, adaptive, chatbot, social media, mobile learning, virtual reality and AI projects. He has designed, delivered and advised on online learning for many global, public and private organisations. He is an evangelist for the use of technology in learning and has won many awards, including the first ‘Outstanding Achievement in E-learning Award’ and ‘Best AIM Stock Market Company’, ‘Most Innovative Online Product’ (for WildFire), ‘Best Online Learning Project (for WildFire)’ and ‘JISC EdTech Award’ (for WildFire).

An award winning speaker at national and international conferences, he has delivered keynotes in Europe. US, Africa, Australia, Middle and Far East.

…… also a regular blogger (10 years+) on learning technology, His series on learning theorists, as well as 500 researched, online design tips, are valuable open resources.

His book ‘AI for Learning’ and ‘Learning eXperience Design’ are both available on Amazon.

April Buckland

April currently serves as a Driving Adoption Program Analyst for the Internal Revenue Services’ Knowledge Management and Transfer (KMT) team.  She began her career with the agency in 2008 and has served in several HR positions within the Agency. In 2014, April first began her Knowledge Management journey as a KM cadre and later had the opportunity to detail within KM. In 2019 she began working permanently within the IRS Knowledge Management and Transfer group, she has specialized in developing the KM tools in SharePoint, leading our key stakeholder groups and continuing to obtain sponsorship within all levels of the agency.

Clara Prather

Clara graduated from Texas Woman’s University with a bachelor’s degree in business administration. She began her career with the Internal Revenue Service in 2007. Clara currently serves as a Driving Adoption Program Analyst for Knowledge Management and Transfer (KMT) and is a Certified Knowledge Practitioner. She has held various positions within the IRS. Clara is married and has two children. Her son Duece will be entering ninth grade for this upcoming school year and plays football and runs track and her daughter, Sariah will be going to third grade and runs track.

To engage a group of teammates consider how engaged they are in the meeting. Are you leading a session that includes everyone? Are they listening? Are the participating? Do they care?

Have you created space for playful engagement? Well here is Richard Gold to give a juicy way to add value for all next time you bring people together. It all starts with a safe environment.

Here is a little about Richard;

I am an experienced business consultant and manager with a blue-chip international background, working at senior levels in strategy, digital transformation, proposition development, innovation, customer experience and marketing in media, healthcare, heritage, leisure, financial services and public sectors - among others.

I started out as a journalist and magazine editor in the media trade press before completing an MBA at INSEAD, and switching to consulting. In 25 years as a consultant, I have worked as principal in KPMG’s strategy consulting practice; as head of interactive media at world leading brand consultancy Wolff Olins; and as an associate director at digital transformation consultancy Transform; in addition to several years working independently.

I am now an independent consultant with a focus on helping organisations and teams to release the hidden potential of their people though emergent approaches to strategy, systems thinking and building psychological safety within teams.

A certified facilitator in the LEGO® Serious Play® technique, I have founded Bulbb which uses playful techniques such as LSP and Applied Improv to support clients in strategy, change, team development, leadership development and project management. Bulbb’s clients have included Novartis, Kier, Mencap, 02, eon, London School of Paediatrics and the MoD, among others. In a world that is that is changing at an accelerating pace, I use purposeful play to help organisations and teams solve some of their biggest issues.

Check out this fantastic resource for teams https://rework.withgoogle.com/print/guides/5721312655835136/ https://rework.withgoogle.com/print/guides/5721312655835136/

https://www.lego.com/en-us/seriousplay

LEGO® Serious Play®

Lloyd has been a knowledge management practitioner for seven years, after discovering it in 2014. Prior to this Lloyd had a solid background in IT support, spanning over 20 years in a wide range of industries and multi-national organizations.

Having experienced the success that knowledge management brought to an IT support team in Airbus Australia Pacific, Lloyd found his new passion! He took up an opportunity to perform knowledge management at an organizational level for Airbus in Australia when they upgraded their ISO9001 standard to the 2015 version. This involved his first foray into developing a Knowledge Management framework. This framework included tools that help an organization preserve knowledge when staff exit, prevent costly re-work, reduce organizational risk, fast track projects and unblock tasks holding staff up.

In Lloyd’s current capacity working for a state government agency in Australia, he continues to hone his knowledge management skills while coordinating knowledge flows and facilitating sessions to improve support outcomes, build working relationships across teams and geographies, unblock tasks and preserve organizational knowledge. In this time, he has also been called upon in a consulting capacity by other Australian State Government agencies and even Auckland Police in New Zealand.

Outside of work, Lloyd likes to contribute to global knowledge management sessions and initiatives and is very passionate about permaculture and traditional food preparation methods such as dehydrating, fermenting, sprouting and sourdough…though perhaps not so successful at times!

Hélène Russell of TheKnowledgeBusiness is a lawyer (non-practicing) and expert in KM. 

After working in litigation defense work for 8 years, Hélène worked in-house as a Knowledge Lawyer (this is an in-house subject matter expert & KM support for a department). She has worked as a self-employed KM consultant since 2008. 

Hélène specializes in translating complex academic thought leadership and cross-boundary theories into practical tools to improve the efficiency and profitability of real-life law firms and has a particular interest in encouraging the sharing of more complex forms of knowledge and the people-challenges of KM. 

As part of her executive MBA, Hélène studied antecedents to knowledge sharing within UK law firms for her dissertation. 

Hélène runs regular open KM training online and a global online KM training group under the Knowledge Network brand, and bespoke in-house training.  

Hélène is the author of “Knowledge Management Handbook” published by the Law Society of England and Wales, “Practical Projects in Legal KM” published by Legal Monitor and a contributor to five books by Ark. “Practical Projects in Legal KM” was declared “clear, succinct, jargon-free and one of the most pragmatic KM texts I have come across … Anyone dealing with legal KM should have a copy of this book. It’s as simple as that” by Head of Client Knowledge and Learning at Linklaters, Ian Rodwell. 

Hélène has spoken at various events: Ark’s KM Legal, Butterworth’s PSL conference, and for UWE, BLS and Allice. 

http://www.theknowledgebusiness.co.uk/aboutus.html  

Hélène Russell Author, Trainer & Consultant 

Social media links Twitter - https://twitter.com/heleneadbyLinkedIn https://www.linkedin.com/in/helenerussell/ plus my blog (which has ended up being my main website) - Knowledge for Lawyers | A blog about KM in the legal sector. (knowledge4lawyers.com)

Creative communications and PR marketing professional committed to promote social change through communications and marketing.

Over 10 years experience in managing the creative process from conception to completion of communication, KM and marketing strategies and campaigns to drive brand awareness and stakeholder engagement. This includes partnerships and community engagement with high-level government and public entities, civil society actors, producers, local organizations, and celebrities.

Master’s in communications and social marketing and with hands-on experience at global and local level in the United Nations and the international development sector, brings unique knowledge and multi-cultural understanding of development and social and environmental issues, agro-food industry and education. Interested in corporate social responsibility as well as a strong promoter of sports and entertainment as drivers for change.

Coverart Elif Gokcigdem

Elif M. Gokcigdem, Ph.D. is the founder of Empathy-Building Through Museums Initiative, and the editor of two books: Fostering Empathy Through Museums (2016),and Designing for Empathy (2019). She is the chief curator and the co-chair of the world’s first summit on empathy and museums with Dalai Lama (2018). She holds a Ph.D. in History of Islamic Arts from the Istanbul Technical University, and a Museum Studies certificate from the George Washington University. Elif is a Fellow at the World Innovation Organization, an Advisor to Minneapolis Institute of Art’s Center for Empathy and Visual Arts, as well as the Empathy Project by Woodland Park Zoo. She worked as a curatorial research assistant at the Islamic Arts Department of the Arthur M. Sackler and Freer Galleries of the Smithsonian Institution.

Dr. Gokcigdem currently works as a Senior Public Affairs Advisor at Aramco, and has bean a senior advisor to Ithra, the King Abdulaziz Center for World Culture, since its conceptual development phase where she has advised on mission and vision development, content development and integration, strategic institutional partnerships, and exhibition and educational program development for children. She has published and presented her research at conferences including the European Science Foundation Conference, American Alliance of Museums Annual Meeting, Association of Science and Technology Centers Conference, Science and Nonduality Conference, and the World Summit on Innovation and Entrepreneurship.

Discover what is happening in EY in the realm of knowledge management as Rob joins us from the top notch beach of Cleveland Ohio's north-coast.

Rob Usher is an accomplished knowledge leader and analytics driver with extensive experience in global professional services firms serving Fortune 500 and US Federal Government clients. Working for clients in Defense, Space and Big Four accounting, He has built and led global knowledge project teams tackling complex requirements, applying technologies, team skills and analytics to develop and deploy solutions. Rob is a relationship manager bringing an engineering mind-set to understanding a community’s unique knowledge management needs from multiple levels and then translating into plans, products  and actions.

BYNTK with Ivan Butina

Ivan encountered KM in 2013, when he used his community building and communication background on a World Bank Group (WBG) project aimed at improving knowledge sharing. For a year he only flirted with KM, committing to it fully in 2014. At the WBG Ivan focused mostly on community management and communities of practice (CoPs). He created and led the organization's first community management training, the CoP program, and the first centralized community management team. Because of his passion for community building, in 2018 he took Harvard's Leadership, Organizing and Action course on community organizing. He introduced some of its key concepts to the WBG's KM community and CoP program just before leaving the organization. He joined UNICEF in December 2018. Here he has been coordinating the development and now implementation of the organization's first global KM strategy and has been using some community organizing in doing so. Ivan holds a master's degree from Johns Hopkins University's School of Advanced International Studies (SAIS).