People Solutions

People Solutions

By Strategic Talent ManagementBusiness
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People Solutions episodes

  • Episode 73: Improving Hiring Success

    In the latest episode of STM's People Solutions Podcast, Sue and Alyssa talk about structured interviewing - what is it, why is it important, and how do you do it.  The basic elements are:

    • Be very clear about your expectations
    • Be deliberate in your choice of questions
    • Have consistent and objective evaluation standards
    • For more information about structured interviewing and how to build a winning process, download our Interviewing Guide .  Consider enrolling your hiring team in our customized Structured Interview Training to take your interviewing process from ordinary to extraordinary.  Simply reply to this email with TELL ME MORE and we'll be in touch to schedule a complimentary consultation.

      12 min
    • Episode 72: Selection Process Success

      In this solo episode of STM's People Solutions Podcast, Alyssa dives into the dos and don'ts of the hiring selection process.  Whether you're an experienced hiring manager or just getting started, this episode has valuable insights for everyone.  Listen in as she talks about:

      • Preparing for success
      • Effective interviewing
      • Keeping candidates engaged
      • Making a final selection
      • Listen in now and elevate your selection process.  Need more help?  Contact us to learn more about our Hiring Success Services

        8 min
      • Episode 71: Attracting Talent in a Candidate-Driven Market

        There's a lot going on in the hiring market and employers need to rethink how they approach attracting and retaining top talent.  Although it's calmed down a bit in the last year or so, we're still in a candidate-driven market which is a real challenge for companies who are trying to add to their teams.  Tune in to our latest podcast where Sue and Alyssa talk about what you can do to attract great people.

        • What are job seekers really looking for?
        • How have priorities shifted?
        • Why can you do to compete?
        • Taking a more holistic approach to attraction and engagement will help you be an employer of choice.  Need some help figuring it all out?  Contact STM for a complimentary consultation.

          10 min
        • Episode 70: Supporting Internal Career Mobility

          In the latest episode of STM’s People Solutions podcast, Sue and Chris, STM’s Senior Consultant for Training & Development, talk about internal career mobility.  Small businesses are under more and more pressure from their employees to create paths for growth within the organization or risk losing good people.  But that doesn’t have to result in false hierarchies.  Tune in to learn about:

           

          • Impacts of internal mobility on engagement and retention
          • Creating career lattices vs. ladders
          • Benefits to organizations who support internal mobility
          • Supporting a culture of lifelong learning
          •  

            Younger generations are putting an increasing emphasis on learning and doing meaningful work.  Now’s your chance to give them those opportunities!  If you need some guidance on how you can support mobility and learning within your organization, reply to the email with TELL ME MORE and we’ll be in touch to help.

            19 min
          • Episode 69: Integrating Work, Life, and Family

            In today's fast-paced world, balancing work, life, and family can be challenging.  But what if we reframe this challenge as an opportunity for work, life, and family integration rather than balance?  In this episode of STM People Solutions podcast, Sue and Alyssa discuss the differences between the two and tips for integrating life and work for yourself and your employees.

            • Balance is separate but equal; integration is harmonious co-existence and is healthier and more attainable.
            • It goes beyond work-from-home models and includes finding solutions for on-site employees as well.
            • In integrated workplaces the focus is on productivity, contributions, and accomplishments, not on hours worked.
            • The 4-day work week is coming!  Studies have shown that employees are more productive in a 32-hour/4-day week than the traditional 40-hour/5-day week.  There have been other positive results for employees and for their employers.  Happy and refreshed employees are productive employees!
            • We're always interested in fielding your questions, hearing your stories, and learning about what's working for you.  If you have anything to offer on this or any other people-related topic, don't hesitate to reach out.  Perhaps we can even feature you on a future podcast!

              14 min
            • Episode 68: The Latest on Remote Work

              In our latest podcast we're tackling a topic that's been on many minds lately: remote work productivity.  If you're crushing it, good for you!  If not, you're not alone.  As more businesses are trying to return to the office, what's the best choice for productivity and how do you make a remote or hybrid environment work for you.

              • Remote work can be successfully managed with the right tools and systems in place.
              • Tone of voice and body language are important elements of effective communication.  How does that translate (or does it) into today's remote workplace?
              • Informal communication is an important element of on-the-job knowledge transfer that is difficult to replicate in a remote world.
              • Remote work isn't right for every person or every organization.
              • There's no one-size-fits-all answer, but STM is here to help.  For more information, download our resource 5 Key Traits of Successful Remote Workers.

                9 min
              • Episode 67: Job Expectations are more Important than Job Descriptions

                In our latest podcast, Sue and Alyssa talk about the distinctions between job descriptions and job expectations. 

                The differences are important to understand and your expectations should guide hiring decisions and performance management activities.

                • Job descriptions are a list of things you want an employee to do.  Job expectations are what you want them to accomplish.  
                • Job expectations are measurable elements that define success.
                • People can't exceed your expectations if they don't know what they are!
                • Do you need help in defining success and clarifying your expectations?  STM offers comprehensive hiring support and performance management services, so just reply to this message with TELL ME MORE and we'll be in touch to help you out.

                  7 min
                • Episode 66: Coaching: The New Frontier of People Development

                  Recently, Art and Sue sat down with Dr. Shane Tracy to talk about coaching.  Dr. Tracy has been in the coaching business for 20 years and has trained approximately 300 coaches in his career.  He's seen the business evolve and describes it as the "wild west" with 2 million coaches worldwide.  With so many choices, how do you choose?

                  • Not all coaches are created equal.  Know what you're really looking for and who you're dealing with.
                  • Transparency about methods, expectations, objectives, and commitments is essential.
                  • Key to success is engaging the coachee's supervisor in the process.
                  • Are you considering taking on a coach for yourself or a member of your team?  STM can help you with a needs assessment and options.  Reply to this email with TELL ME MORE and we'll be in touch to talk about it.

                    25 min
                  • Episode 65: Handling Difficult Employees

                    We've all met them throughout our careers and difficult employees come in many forms.  The negative impacts they can have on our business can't be ignored: lower performance and morale, poor customer relations, turnover, etc.  In this podcast, Sue and Alyssa define various types of difficult employees and provide tips for leaders to confront these situations with less stress and more objectivity such as:

                    • Critiquing the behavior, not the person
                    • Identifying the causes of the problem
                    • Being open to feedback.  Are there factors involved over which you have some control?
                    • Documenting expectations and consequences
                    • We have a tool we use here at STM that helps to facilitate these conversations in an objective and less threatening way, Start-Stop-Continue .  Do you need some individual support with handling a difficult employee?  We can help!  Simply reply to this message with HELP and we'll be in touch to give you a hand.

                      11 min
                    • Episode 64: Allocating Our Time

                      Sue recently had an opportunity to be a guest on Predictive ROI's Sell With Authority podcast.  Stephen Woessner is a terrific host, and they had a great conversation about how small business owners can put themselves first, allocate their time more effectively, build depth on their teams, and make the space and capacity to focus on business development.

                      • Identify what you're doing that would best be delegated (and trusted) to someone else.  What are you too expensive to be doing?
                      • Analyze the untapped talent and capacity of the people on your team.  Not sure?  Ask them!
                      • Be intentional in reevaluating roles and responsibilities to maximize efficiency and growth.
                      • Think about the real cost of mediocrity and stop putting up with it.
                      • Do you need help to make the most of your people resources so you can spend more of your time on business development and the things that will allow you to grow?  Contact STM for a complimentary consultation.

                        47 min

                      About People Solutions

                      From the publisher's feed

                      People are the most important ingredient for your business or organization’s success. We believe the way to take your organization to the next level begins with knowing your people and yourself. When leaders and managers are spending fewer hours addressing the fallout of disengagement, mediocre performance, and unclear communications, they have the time and energy to achieve organizational goals.