On this episode, we speak to Robin Arnicar, Director of Infection Prevention at Erickson Senior Living and President at NADONA LTC, a professional organization dedicated exclusively to nursing and nurse leaders in the Post-Acute Care and Assisted Living professions.

Topics discussed include:

- The challenges post-pandemic in filling LTC nursing vacancies.

- Connecting NADONA to business leaders who aren’t aware of the organization.

- The leadership qualities needed in the Director of Nursing role.

- Rallying the industry to create a better learning environment for potential Directors of Nursing.

- The five levels of leadership.

- Surviving stressful times in long-term care.

Resources mentioned:

Robin Arnicar - https://www.linkedin.com/in/robin-arnicar-9ba89b9/

Erickson Senior Living - https://www.linkedin.com/company/ericksonseniorliving/

Erickson Senior Living | Website- https://www.ericksonseniorliving.com/

Nadona LTC - https://www.linkedin.com/company/nadona-ltc/

Nadona LTC | Website - https://nadona.org/

We appreciate you listening, and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us, and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

Sponsored by Experience.Care

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

On this episode, we speak to Chad Tuttle, SVP of Hospital and Post Acute Operations at Corewell Health, a $15 billion-a-year organization that is the largest employer in the state of Michigan with over 61,000 team members.

Topics discussed include:

- The importance of value transformation in healthcare.

- Getting people out of the hospital faster and into a rehab facility.

- The history and size of Corewell Health.

- The learning curve of going from long-term care into senior management at a large healthcare system.

- Chad’s journey from retail to healthcare.

- A vision for affordable healthcare in the future.

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care. 

Sponsored by Experience.Care

On this episode, we speak to Leslie Pedtke, Founder and Consultant at Dignity Quotient, author, and Company Owner of Trenton Village Assisted Living and Memory Care.

Topics discussed include:

- The elder shadowing program she implemented — where staff members live on-site for 24 hours.

- The importance of honoring the residents’ choices and their dignity.

- The sacrifices her staff make in order to be better at their jobs.

- Examining staff journals from their time living at the facility.

- Learning and teaching the true definition of dignity.

Leslie Pedtke -

https://www.linkedin.com/in/leslie-pedtke-mha-lnha-b7b7a019/

Dignity Quotient -

https://www.linkedin.com/company/dignity-quotient/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

Sponsored by Experience.Care

On this episode, we speak to Dr. Priti Jindal, Chief Medical Officer at Transitional Care Physicians of America, the largest post-acute care practice in Georgia. Topics discussed include:

- Dr. Jindal’s journey from working in acute care to being a CMO in long-term care.

- The difficulty of the learning curve when she made the transition.

- A typical day as a CMO.

- The importance of speaking to families with relatable language.

- How to keep up with continuing education and the importance of learning.

- Making the transition into long-term care for families as easy as possible.

- The ways family members can monitor the experience their loved ones are having.

Dr. Pritit Jindal -

https://www.linkedin.com/in/priti-jindal-md-cmd-60b038214/

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Jessicia Smith, Quality Assurance Director at Santa Fe Place, an Intermediate Care Facility (ICF) located in Norman, Oklahoma. Topics discussed include:

- The purpose of an ICF

- The history of ICFs and the stigma that surrounded them for years.

- Not doing things for people, but doing things with people.

- Where most patients come from in an ICF

- The impact of the Olmstead Act on the history of ICFs.

- The differences in ICFs from state to state in the U.S.

- Jessicia’s personal history with ICFs, dating back to her childhood.

- The two distinct types of ICFs.

- Ways the residents are active in the community.

- How to find an Intermediate Care Facility.

Jessicia Smith -

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

On this episode, we speak to Emmett Reed, Chief Executive Officer at Florida Health Care Association, an organization that represents 86% of Florida's nursing centers — facilities that provide skilled nursing, post-acute and sub-acute care, as well as short-term rehabilitation, assisted living and other services to the elderly and individuals with disabilities in Florida.

Topics discussed include:

- The impact of the new website, qualitycaredashboard.org.

- The ways the organization tells the story about how good nursing homes are doing in Florida.

- Emmett’s love of touring the member facilities across the state.

- The organization’s credibility and trust of the Florida Legislature.

- How Covid created a remarkable leadership opportunity for FHCA.

- The innovative solution FHCA came up with to fight the workforce crisis.

- Emmett’s leadership style and how it has changed over the last ten years.

Florida Health Care Association - https://www.linkedin.com/company/floridahealthcareassociation/

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.  

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee.

Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Buffy Lloyd-Krejci, Chief Executive Officer at IPCWell, the top infection control consultant and disease prevention expert in the United States.

Topics discussed include:

- The inspiration for Buffy’s book, “BROKEN, How the Global Pandemic Uncovered a Nursing Home System in Need of Repair, and the Heroic Staff Fighting for Change.”

- How she had to change some names in the book because the industry can be very punitive.

- Her surprise at how the industry reacted to the book and the number of times she was thanked for telling people’s stories.

- How the nursing home system was broken and how it can, and must, be transformed.

- The positive effects the industry can take away from facilities that put the residents first and take care of their staff.

- How the knowledge that Buffy was writing her book for the workers inspired her to keep going.

- Simple changes that can be implemented to improve nursing home conditions.

- Looking at the truth behind what happened during the pandemic to learn from it.

Buffy Lloyd-Krejci - https://www.linkedin.com/in/buffylloyd/?locale=fr_FR

IPCWell - https://www.linkedin.com/company/ipcwell/

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

On this episode, we speak to Paul Smiley, Executive Director at Gilpin Hall, a non-profit organization with a long tradition of care for the elderly since 1824.

Topics discussed include:

- Paul’s longtime family background in long-term care.

- The impact the first interaction with a nursing home can have for a lifetime.

- The impact that being a Marine had on Paul’s leadership style.

- How to think globally and share locally.

- The way Paul would describe his leadership style.

- How a good leader lays down the track and lets the train do the work.

- The ways Gilpin Hall manages to have an outstanding retention rate among team members.

- Resisting the trend toward homogenization in the industry.

- The importance of making personal connections with residents.

Gilpin Hall - https://www.linkedin.com/company/gilpin-hall/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Rebecca Adelman, Founder/Attorney at Adelman Law Firm, a firm that has expertise in multiple areas of insurance defense litigation, professional malpractice, business and employment and healthcare law.

Topics discussed include:

- Rebecca’s career path that led to representing LTC providers in lawsuits and risk management.

- Her development of the Guide Path certification program for senior living communities.

- Development of the Guide Path survey that focuses on the five key areas that create the most risk.

- The resources the Guide Path program makes available to LTC facilities and families to set expectations and ease the transition into assisted living.

- The challenges of building the program from an idea to practical tools.

- Defining risk and how it aligns with expectations.

- How expectations are aligned with our life experiences.

- The fulfillment that comes with meeting with LTC residents and their families and hearing their stories.

Adelman Law Firm - https://www.linkedin.com/company/adelman-law-firm/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.

#seniorliving #longtermcare #seniors #seniorcare

On this episode, we speak to Claudia Blumenstock, Founder and CEO at Copernicus, Inc., an organization that is dedicated to strengthening the delivery of long-term care services through the development of staff relationships at all levels of an organization.

Topics discussed include:

- How staff looks at leadership and what leaders need to be like to be effective.

- How a horrible event made Claudia self-aware and showed her that openness is critical in LTC.

- How being supportive of people who have had horrible experiences in their facility helps them forgive themselves if they feel responsible.

- Learning to step back and listen from an incident with her teenage son.

- The importance of quieting yourself for five minutes to be an effective leader.

- The real problem people have with implementing new ideas.

- The importance of taking care of yourself to be an effective leader.

- The difficulty of teaching leaders to think creatively in an LTC setting.

Claudia Blumenstock - https://www.linkedin.com/in/claudiablumenstock/

Copernicus, Inc. - https://copernicusview.com/

We appreciate you listening and we are motivated by your feedback. Visit LTCHeroes.com to learn more about us and head to LTCHeroes.com/community to join our exclusive Facebook group for nurses and our exclusive LinkedIn group for long-term care owners. We look forward to seeing you inside the community.

This episode is brought to you by Experience.Care, the only long-term care EHR backed by guarantees.

Your profitability is our priority and your compliance, our cause. Since 1969.

Get your profitability consultation today at Experience.Care/guarantee. Our website is .Care for a reason. We care about your care. Visit us at Experience.Care.